19-05-2025 09:41 - edited 19-05-2025 09:49
19-05-2025 09:41 - edited 19-05-2025 09:49
I have been trying to purchase an airtime plan for my Apple Watch since January
I have spent hours and hours on this problem, text chat, email, l phone calls, complaints
I have done everything I have been told to, no matter how ridiculous
I have been into 3 O2 shops
I have been told the only way to fix it is to buy a new watch from O2
It goes without saying I would have believed this level of customer service was possible
I am a pay-monthly customer with 4 phones across 2 accounts
I read somewhere that "Dave-O2" could sort it out, but I can't see how to pm him
My Apple Watch was purchased from Apple and is approximately 8 months old. and was previously connected to my old Vodafone account, and was working perfectly on Vodafone
Can someone please please help me
Solved! Go to Solution.
on 05-06-2025 11:48
To all just to say that my watch is now connected to cellular and it was sorted by o2Dave
on 05-06-2025 12:14
on 05-06-2025 12:19
on 05-06-2025 12:19
on 05-06-2025 12:41
It's nice to know that you can actually have an Apple watch working correctly on O2 albeit with DeVine intervention
on 05-06-2025 23:19
on 05-06-2025 23:19
on 06-06-2025 19:47
on 06-06-2025 19:47