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Forum Posts

How to tell if another company has used my PAC code?

I have cancelled my contract with O2 as I'm moving abroad. I started a SIM only contract with iD Mobile, but they have messed up my order. I provided iD Mobile with the PAC code given to me by O2, but I've no idea now if they've actually used it. I d...

AM2205 by Level 1: Joiner
  • 212 Views
  • 4 replies
  • 0 kudos

SMS over WiFi calling for iPhones

live in a part of the UK with very limited 4G coverage so I have to use WiFi calling at home. I have an iPhone 11 with up to date software. The problem I have is that I can’t receive SMS text messages when I’m at home and I don’t see voicemail notifi...

Hels132 by Level 1: Joiner
  • 244 Views
  • 5 replies
  • 0 kudos

Lost phone

Lost my phone, whilst on holiday which I am still on. Rang the support number, they have sent a code to email but I can't get on my email without verifying my email with a code that has been sent to my mobile phone.. which I don't have.They've advise...

An1By2 by Level 1: Joiner
  • 133 Views
  • 1 replies
  • 0 kudos

Resolved! cancel disney+

I just want to cancel disney+!!!!! why are you making it so impossible for people! ABSOLUTELY HORRIBLE!!

PIn Refusal

My Motorola G13 is not accepting the 4 digit pin.

Ac2sde by Level 1: Joiner
  • 83 Views
  • 1 replies
  • 0 kudos

Resolved! keep my old number

Why have yous send me a new number when i have requested to keep my old number?

Upgrade

Hi it says to upgrade now it wud cost 130 I wouldn't need then to pay my monthly amount on top of that wud i

Lisa41 by Level 1: Joiner
  • 116 Views
  • 2 replies
  • 0 kudos

Resolved! Transferring a number

I got an email saying that my number would be transfered on the 5th of july, and it is now a week later and they still haven't done it. I am going away on sunday and would like my number to be transfered before that as it will introduce a lot of comp...

My Phone is frozen and I cannot get into My O2

My iPhone 14 is frozen. I am an O2 pay monthly customer and my phone is still quite new and I pay for it on my O2 account. My name ia Anthony (or Tony) Shimmon and my number. I cannot log into MyO2 because the verification code has to be sent to my p...

New phone WhatsApp not receiving verification code

My old iPhone was completely broken, got new iPhone 15, everything backed up from Cloud, but WhatsApp completely driving me insane. I keep going round a loop, entering my phone number, but it wants to send verification my OLD PHONE, which isn't worki...