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Forum Posts

''double tap to unlock '' on phone area

Smasung galaxy tablet phone area. Keyboard ok Dial a number. Up comes double tap to unlock.Double tap , disappears a few secs later , it appears again and so on.The line iis not clear (I need to bluetooth as i am severely deaf. BUT this phone has wor...

Jenny105 by Level 15: Gaining a Reputation
  • 461 Views
  • 8 replies
  • 0 kudos

Sim 1 out of contact

My phone has suddenly stopped working between Dubai and Sydney. No damage occurred. It won't contact a network of any sort. I tried to add an esim and that would not work either. I have tried restarting it. Turning it off for a couple of hours.But I ...

AlastairG by Level 1: Joiner
  • 388 Views
  • 4 replies
  • 0 kudos

Resolved! 5g with a 4g card

Have recently bought a MotoG54 5 g phone I migrated from virgin to O2 on a 4g SIM which is in new phone. How am I getting a 5g signal on a 4g card? I know default internet setting on this phone is 5g but I am using a 4g card.

RoyKyffin by Level 1: Joiner
  • 302 Views
  • 2 replies
  • 0 kudos

Resolved! Problem my O2 card in Europe

I went to Spain for a few days over Christmas, and after I left the UK border, my O2 card stopped working. I could use it on my previous trips to Europe, so I'd like to know what the problem is?

Max028 by Level 1: Joiner
  • 333 Views
  • 3 replies
  • 0 kudos

O2 Website Not Loading Properly

Is anybody else having any issues with the O2 website not loading properly?For the last couple of days everytime I login to the O2 website the page doesn't load properly as you can see from the attached image. I have for separate accounts which I nor...

o2.jpg

In Australia - with bolt ons - calls not working

Hi,I have arrived in Australia. I have the proper Bolt ons.My phone has automatically connected to YES OPTUS but I cannot call or text Aussie numbers.Internet data is fine.I have switched off and switched on. Taken out sim and put it back in.Tries 02...

Unsolicited text from 78484

Ive just replied STOP to the number 78484, it cost, but hopefully will stop taking money.. its come back with FreeMsg: You have been unsubscribed from Cupongoo.

Peek25 by Level 1: Joiner
  • 398 Views
  • 5 replies
  • 0 kudos

Resolved! Apple Watch Ultra mobile service error

I keep getting error code 08 when trying to set up my Apple Watch to the mobile service. An airtime sim number has been allocated but it just refuses to pair with my number. I’ve had repeated calls with o2 staff via 202 and no one has been able to he...