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Resolved! Voucher expiring

I received an email and text message from O2 saying :We're just letting you know your ******** will expire on 02/07/2025. What does this mean? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Gz11 by • Level 1: Joiner
  • 1092 Views
  • 5 replies
  • 0 kudos

Wi-Fi not connected

I have an iPhone 16 which is no longer connecting to wifi inside my house & outside. In settings it's showing as being connected but the wifi symbol on the Home Screen is not there. I have no issues with any other device connecting to my wifi. I have...

Tassja by • Level 1: Joiner
  • 219 Views
  • 1 replies
  • 0 kudos

Resolved! Apple watch activation

I have been trying to purchase an airtime plan for my Apple Watch since January I have spent hours and hours on this problem, text chat, email, l phone calls, complaints I have done everything I have been told to, no matter how ridiculousI have been ...

anthp by • Level 1: Joiner
  • 1926 Views
  • 20 replies
  • 0 kudos

Resolved! Help with calling o2

I’ve recently got a new iPhone and E-SIM plan from o2, I can’t access the app cos I can’t get through security. I think I have typed my number in wrong when setting up the account so I don’t receive any codes. I’ve called multiple times, explained th...

Cm155 by • Level 1: Joiner
  • 316 Views
  • 2 replies
  • 0 kudos

Resolved! Can't submit PAC online.

Exactly that. I've always been able to submit a PAC to O2 online in the past. The help pages provide no link. I've specifically created an O2 account to submit.my PAC to O2, but I've been through every single option on the account to no avail. All I'...

Network issue

I have had network issues for most of my contract now. At work my phone is unusable, very rarely receiving calls and texts and very difficult to ring out and send a text. At home isnt as bad but still the call will drop out every time which is frustr...

DanyW123 by • Level 1: Joiner
  • 296 Views
  • 2 replies
  • 0 kudos
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