Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I recently got a text from O2 after the customer services asked me a anumber of questions. All I wanted to do was pay my bill. I could not remember my memorable word, so I failed security. Now I have got an email saying I have changed my security que...
The network in my area has been down all week with no email, phone, text functions as they have been working on the local cell site. Do I receive a credit on my account as I havent had the opportunity to use the service?
In short, I have changed my network from O2 Mobile to Superdrug Mobile. My phone is a Samsung Galaxy S7, I paid off the phone from O2 last year. I have switched my number from O2 to Superdrug. However, when I switch on my phone I am prompted with the...
Can someone please help me, I have an old Samsung S8 + which I no longer use as upgraded to IPhone, however want to put different network sim in Samsung, message says SIM network PIN blocked. Enter SIM network PUK, O2 gave me a PUK and another code, ...
Hi, having trouble getting any data at BT701RU. Getting the 4g icon but not 9/10 times, it fails to load anything. I have been asking others who come into the area, and there data drops while they are here. I've filled out my phone or settings by tha...
Hi. For the last couple of days when I've tried to access my emails the app has just stopped working and closed. It's the same with the o2 app and trying to open links in FB, my phone will just freeze and then shut the app down. I've cleared the cach...
When I try to open my email (Outlook) or google they immediately crash. There's also a games app that does the same. It started last night. Can you advise?
Hello, i installed an update on my phone this morning and since this update i cannot open my emails, banking apps etc. I keep getting 'Samsung Daily keeps stopping too... Any ideas?
I have no idea how to log in to my pocket WiFi homepage to read messages. I must I must've changed the name and password.How do I reset it?
I recently swapped my sim for the one O2 sent as part of the network upgrade. I completed the sim swap, texting 20220 from the old sim and getting the security code back which I entered using the new sim (I think, I can't actually remember now). I di...
