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Forum Posts

Resolved! Unable to send SMS to some numbers

Hi all, I ported from Virgin to O2 around 10 months ago now, and since then I have been unable to send SMSs to some (but not all) numbers.I will get a message saying that the number isn't formatted correctly, but they definitely are.I have tried this...

Ruswit by Level 3: Thinker
  • 1045 Views
  • 5 replies
  • 0 kudos

No signal

Hi I haven’t been able to get signal now for 4 days if I’m not connected to WiFi it comes up with a satellite symbol this is causing me lots of stress as I’m missing important phone calls please fix this

Georgie25 by Level 1: Joiner
  • 220 Views
  • 1 replies
  • 0 kudos

Number disconnected without warning

My number was disconnected without warning. When I called customer services they told me the number was still active. I told them I’m getting a message saying “the number you have dialled has not been recognised” and there is no signal whatsoever on ...

No mobile data/signal for over a month

Hi I have not been able to make any calls/text or browse the internet without being connected to wifi since 25 January. I put my phone (S22 Ultra) on airplane mode for a flight and since then it won't find a signal or connect to a mobile network. I'v...

Becky15 by Level 1: Joiner
  • 826 Views
  • 12 replies
  • 0 kudos

Resolved! O2 Open Discount

Hi,Unable to receive the verification email to register company bonus. Followed the steps yesterday afternoon, requested verification email and still not received. Checked junk folder and email is correct.Should this of come through by now or does it...

Simpsong by Level 1: Joiner
  • 310 Views
  • 1 replies
  • 0 kudos

Resolved! Travel Inclusive zone

I'm uk based and just arrived in New Zealand. My plan has Travel Inclusive Zone included but I didn't get the appropriate roaming message when I arrived here - text message I did receive implies I'll be charged so I'm reluctant to enable roaming, whi...

BillB by Level 1: Joiner
  • 348 Views
  • 4 replies
  • 0 kudos

Refund

When am I getting my 02 refund in my bank they promised me 

Aimee_ph by Level 1: Joiner
  • 161 Views
  • 1 replies
  • 0 kudos