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Transferring sim card

I have a smartphone on o2 but do not use most of facilities, looking to get an elderly type phone. Can I transfer my sim card to it. Also have a tablet that at present does not have a sim card, question what card would I get to fit it ?. Returning to...

TobyToo12 by • Level 1: Joiner
  • 156 Views
  • 1 replies
  • 0 kudos

O2 Open issues

I’ve signed up to O2 open and received the email to my work address. when I follow the link and enter email address I either have error 400 or 500 and link not working. can anyone please assist?

Dom90 by • Level 1: Joiner
  • 546 Views
  • 6 replies
  • 0 kudos

Move eSIM to new phone

Hi,I've just received the Pixel 9 Pro after upgrading from the 8 Pro. I’m trying to move my eSIM over but I just can’t find how to do it. I contacted O2 but they are just telling me to do it during set up of new phone. That didn’t work however becaus...

JSH2644 by • Level 1: Joiner
  • 36246 Views
  • 11 replies
  • 0 kudos

Resolved! DPD Pin Code not sent

I have just ordered an upgrade following my phone being stolen whilst abroad on holiday. The DPD guy has turned iup with the new phone and asked for a pin code which I haven't been sent. I can't access my phone to check if its been sent on a message ...

MattCoop by • Level 1: Joiner
  • 753 Views
  • 4 replies
  • 0 kudos

Phone signal in France

Hello I’m currently in France and can’t get any signal on my phone why is this

Simeon1 by • Level 1: Joiner
  • 343 Views
  • 2 replies
  • 0 kudos

Resolved! Little or no signal for a week!!!

How are you going to compensate the customers in Rural Derbyshire who will have poor or no signal for the best part of a week? The only reason for switching to O2 was for its coverage in the Peak District!!! * ******* ************* [Mod edit: Please ...

PB501 by • Level 1: Joiner
  • 689 Views
  • 4 replies
  • 0 kudos

Resolved! Transfering Info to new phone

My new phone will be arriving tomorrow hopefully. What is the app I need to transfer the info from my old phone to my new one? Both phones are Samsung.

Artmo by • Level 1: Joiner
  • 488 Views
  • 2 replies
  • 0 kudos

unable to make and receive calls while abroad

Does anyone have contact details for technical support?I have been on the phone with the support teams for days and no one can resolve the issue. I am abroad, my package covers Europe, but I can only receive text message - I can not send them, I can ...

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