I've had a message from 02 telling me about the switch off, and that I need to change my phone, and that I have to go to a store before 7th May to do this. I can't get to a store as I'm housebound, so what do I do? I've tried contacting 02 on live ch...
Help, I requested a Guru callback on Tuesday, was told they would call back within 24hrs, it is Friday now and no call. What do you have to do at O2 to get network help?
Hi everyoneSorry if this is a silly question but I have autism and I cant seem to find what I need.My SIM is apparently damaged, my phone is on emergency calls only no data notning doesn't matter where I am. But I tried to set my calls to divert and ...
I have a pay monthly contract that includes Europe roaming. I am currently on a cruise around Spain and have been unable to get roaming at any of the stops. All the data settings look ok but if I go to 'about phone'--'sim 1 status'__'mobile network s...
Hello, Reaching out as I am at my wits end with O2 "live chat". I haven't been able to receive incoming or make outgoing calls for over two weeks now. I've reported this four times, each time being told it will be fixed in 3 days and each time nothin...
PLEASE SOMEONE HELP!!!Husbands phone stolen in Spain 6/4/25, I phoned O2 and they suggested bar/restriction on number and sent new simm. I requested activation 9/4/25.Replacement unlocked handset purchased.Now 24 days later, 30 phonecalls (9hrs+), ha...
will Huawei e5576-320 work when O2 turn off 3g
I currently cannot access my o2 account on the app, I can’t use any calls, texts or 4g can someone please contact me or help with this?
I was in an O2 store earlier to perform a sim swap, getting a new SIM (one which can be broken down to micro and nano sizes) to replace a very old full size SIM. ... Also need that new SIM for when they turn off human access to 2G (I understand they ...
Hi My mum has received a text from O2 about 3g turning off and to upgrade her mobile which she can't afford a new phone right now and I've looked on her mobile network in settings and she's already on 4g so does she ignore the message? I've attached ...
