My phone has recently had the screen replaced. When I collected it from
the shop the guy told me that I would have to put the SIM back in.
However I don’t recall ever taking the SIM out and do not have the SIM.
I can’t use my phone at the moment. How...
Hello, I'm having an issue when trying to set-up the cellular plan on an
Apple Watch Ultra 2 I purchased from a third party. I'm hoping someone
may be able to help - O2 CS seem to be little/no help (to the point
where one of their tech team asked me ...
My wife recently moved phone to O2. Once she had the SIM we tried to do
the port (it kept failing when we tried to do it during signup). We were
told to get the account created, get the SIM then do the port. We did
that and got 2 green ticks on the w...
My phone never connects to 5g. I've recently upgraded to an S25. I was
sat next to a friend recently, also on o2 who had 5g but my phone was
still using 4g. Even when in central London 5g does not work. Why is
this?
I have been using the s25 ultra now for 4 days . I use my phone for work
as I need constant Internet but every time someone rings me the Internet
gets kicked off. I've tried all kinds there is no option to toggle to
volte has anyone else had this iss...
I understand that 3G is being discontinued by the end of 2025 here in
the UKI have an OPPO A16s mobile phone that has 4G capabilityI have been
to the O2 store in Manchester and been told that my sim card is 4G.I
have been told that once 3G is shut do...
Morning, I’ve recently signed to a new 02 monthly contract and setup a
random iCloud email address. I’ve not used the phone for a few months
and have forgotten the passcode and when I go to reset the password it
needs my iCloud password which I can’t...
When I try to call certain numbers beginning with 03.. I do get through
but the party at the other end can't hear me i.e. I am on mute. I asked
the party at the other end if they knew what the problem is & they
suggested phone OS upgrade - which I di...
I'm having trouble connecting to the 5G network outside. On WiFi, at
shops, cafes supermarkets I can connect without problems.For the last 12
months, I have noticed that it is very difficult to connect to a 5G
network (Mask) anywhere outside. I've tr...
