Get tech support for your O2 issues

Resolved! S25 Ultra

Hi, I have an s9+ and I want to get a sim for 25 ultra, my s9+ sim doesnt have 5G and the sim doesnt work in s25 ultra, I have tried to contact O2 and they have said I cant have a sim for the S25 ultra, reason, I didnt get it from them, evcen though ...

Resolved! Removing my account

Hello guys, after how many months of non-paying the bill O2 company will withdraw the number from me?I did not pay the monthly bill from two months and I don’t want to loss my number.

Resolved! Messages received that I don't understand.

I've just received an email and text telling me "We're just letting you know your NC4S301527 will expire on 02/07/2025." I have absolutely no idea what it means.Please advise.

Resolved! Inexplicable text message from O2

I have received a text message I do not understand, please explain:- " Just letting you know your ********* will expire on 02/07/25" [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Atrocious coverage, phone is showing good 4G and/or 5G

Pretty much since I got my O2 sim, my 4 and 5G coverage has been quite unreliable. I have had a SIM replacement, and that did nothing. The most helpful thing was when someone at my local O2 store told me to toggle 5G off because that'll force you ont...

Can’t hear phonecalls

When I make or receive a call, I can’t hear the person but they can hear me. It’s a connection and not mic/speaker error as if I make a call through any other app ie WhatsApp there’s no error. If I put airplane mode on and off (almost to reboot) and ...

Resolved! Text & email notification about NCAM

I have just received this message by text and email and don't know what it means. We're just letting you know your ******** will expire on 02/07/2025. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Text received- Just letting you know your NCAM****** will expire 02/02/2025

I have just phoned 02 and automated message says "you may have received a text/email regarding an offer expiring, this is in relation to an offer for an upgrade to an existing package. If you are not interested in a new deal there is nothing more you...

Resolved! Unsolicited email and text

Good morning, I've had this message this morning by email and text: "Just letting you know your ******** will expire on 02/07/2025." No other explanation. Does anybody know what it means? Thanks, Paul. [Mod edit: Please do not share personal details ...

Resolved! Message from O2 Voucher Expiry

I have received a text message and an email from O2 telling me that my ****** voucher will expire soon. I Google ****** and got no results. I suspected this was a phishing message but looking at the message headers it seems genuine. Has anyone any id...

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