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Forum Posts

Very poor network coverage specifically around my house

Hi, I have been with O2 for a good few years now and have always had poor signal in and around my house (neighbours are fine apparently). Recently this has gotten worse and I am now practically unable to make or receive calls without using wifi calli...

n00bster by Level 1: Joiner
  • 594 Views
  • 6 replies
  • 0 kudos

VERY BAD RECEPTION

HERE IN WHEATLEY OXFORD WE ARE IN A POT HOLE--RECEPTION IS ALMOST ZERO---ONLY TEXTS SEEM TO GET THROUGH--THIS HAS BEEN GOING ON FOR ABOUT 2YRS NOW--SPOKEN TO O2 MANY TIMES BUT ALAS WE ARE NO FURTHER FORWARD--LOCAL O2 OFFICE TOLD ME TO CHANGE NETWORKS...

Resolved! Apple Watch Cellular not activating

Hoping someone can assist...I bought an Apple Watch series 8 direct from Apple earlier this week and went through the Watch app to activate the mobile plan for the watch.Since triggering the process, the app is stuck on 'O2 Activating' and the watch ...

Pentaquark by Level 1: Joiner
  • 7655 Views
  • 37 replies
  • 0 kudos

Activating Apple Watch

Hi, I am trying to activate my son’s new Apple Watch on the O2 network. I have followed all the advice from the boards re-pairing the device after the “activating” message was spinning in the watch app. Now a message comes up saying quote the code 08...

Number Port gone wrong!

I ported my number of 20+ years from Three to O2. I can make outgoing calls and send text messages but nobody can call me or reach me by text. I have contacted O2 all day yesterday with no resolution. Can anyone point me in the right direction please...

Resolved! Problem with sending SMS from iPhone 8 as of yesterday

Aged iPhone 8 running IOS 15.6, soon to be replaced but I need it for a few weeks still! I've had the phone for nearly 4 years with no previous issues. iMessage still works fine - just conventional SMS. All but one of the 17 or so I've tried today ha...

Butterhook by Level 2: Apprentice
  • 2279 Views
  • 38 replies
  • 0 kudos

voicemail

Is it possible to recover voicemails recorded before porting number to another carrier?

James2603 by Level 1: Joiner
  • 291 Views
  • 3 replies
  • 0 kudos

20 year + phone number no longer working

My genie - o2 number ive had more than 20 years is no longer working, how do I contact uk technical team, o2 customer service cant seem to help, must have spoken to 10 different people in different countries apart from uk....i last switched phone on ...