Phone repairs ?
My sister who is a o2 user just gave me a samsung s20 FE with damaged back plastic (pealing off) and battery (did a test and its 82% effective) if i paid for it would o2 help with the repairs ?
Forum Posts
Change of number
I just switched from O2 payg to a monthly contract, I followed the instructions with the package code and such but my new (esim) is still a new number. Any suggestions on how I can fix this l? I've had the old number for years and can't really afford...
IOS26 update - can't make calls!!!!
Anyone else having issues making calls since updating to ios26? My iphone 14 simply won't make any calls and urgently need it for work purposes
Apple Watch Users
Any Apple Watch users that have experienced this before when setting up the mobile service (screenshot below) and I know there are many, what was the resolution? Support over the phone have raised a case with the back office team.
Resolved! Failed upgrade delivery
Hi, I have just ordered an S25 ultra. Delivery was attempted by DPD this morning, but the number they sent the pin to *959 is a dongle. There are two numbers on my account *133 and *959. *959 is the dongle. The upgrade was done using the mobile numbe...
Google Pixel 7a battery issue
Hi, My Google Pixel 7a is not working as it should. The battery does not last it keeps draining, I have only had the phone just over a year and a half. Can you help?
PLEASE HELP!!! Proposition Bar applied in Error by o2
PLEASE can someone urgently help me, I have been with O2 for years and a few months ago got a text from them saying I had “excessive use of minutes” on my account. I contacted customer services who told me that it’s an error and to ignore it and then...
Phone/sim loses connection
Hi, Please can someone help. My phone loses connection and won't let me call or receive calls, I have to switch flight mode on and off for phone to connect, but 10 minutes later it will lose connection again. The strange thing is this only happens at...
Resolved! New sim not working
Roaming didnt work abroad for me so they sent new sim to my UK address, I inserted sim 2 days ago and can't use my phone since! Tried to contact virtual agent telling me to call them, but I can't. Also I destroyed my old sim already. I logged a compl...
Resolved! Moving abroad
I'm about to move abroad. My time will be split with the other country (covered within my plan for international roaming) and the UK, but with the majority being abroad. I anticipate I will be getting a local SIM card with data, but want to keep my U...
