Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Cancel

please close my contract, I called two months ago and it is still active Nr *********** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

aga5 by Level 1: Joiner
  • 119 Views
  • 1 replies
  • 0 kudos

text messages for wrong number

I am receiving text messages from O2 which do not relate to my phone number about another account.I do not know what is causing this. Any advice would be helpful

courier pin number

I have upgraded my phone because my old one broke the new one arrived and courier asked for the pin but i can't tell him because my phone is broken, tried o get in touch with a human as the virtual one has not the question in to ask.

trevor5 by Level 1: Joiner
  • 147 Views
  • 2 replies
  • 0 kudos

Resolved! eSIM stuck in sctivate

I accidentally choose to change my setting to esim and my primary sim now says inactive and the eSIM is just spinning on activate how can I change this back

Paula17 by Level 1: Joiner
  • 322 Views
  • 1 replies
  • 0 kudos

Resolved! WIFi calling on IPhone 8

Hi, can anyone tell me if my IPhone 8 is still compatible with WIFi calling on O2. I was told by another provider that it wasn’t. Thanks

Gilliano by Level 1: Joiner
  • 277 Views
  • 2 replies
  • 0 kudos

Resolved! Do I need to change my phone before 3g is turned off?

I keep getting messages from O2 telling me my somewhat old phone won't work on 4g and I need to upgrade when 3g is switched off. I am puzzled as I originally bought the phone because it was 4g compatible and my phone status screen says I am already u...

OTP being received over RCS

Some of my OTP are now being sent as RCS files. Instead of appearing as a usual text they are showing up as a download icon. I need to click on the download icon, whilst my data is on for it to start the download. They are called "Attachments" on my ...

Z0peniaz by Level 1: Joiner
  • 185 Views
  • 2 replies
  • 0 kudos

Imei blacklisted brand new phone

Hi everyone, I am very frustrated as I upgraded my iphone 11 to a new version Iphone 16 promax from o2 and was unable to connect to the network for the last few days. Eventually after speaking to a member of staff at O2 we found out that imei is blac...

Pitja1979 by Level 1: Joiner
  • 320 Views
  • 4 replies
  • 0 kudos

How to find help & contact O2: A Guide

Oh boy, I have been harrassed to get a sim for the other 4g phone. O2 have sent plenty of texts. The thing is I am not wishing to have an internet/data phone as I drive. Just a phone with texts will do. So went into the O2 shop and nearly ended up wi...

TNS4570 by Level 1: Joiner
  • 242 Views
  • 1 replies
  • 0 kudos