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Forum Posts

Leaving o2

Trying to leave o2 but use same mobile number. Sim still not been cancelled

No Internet connection

Good morning, I have PAYG SIM card, 10 GBP/month and I don't have access to the Internet using my phone. I'm in Austria and in MyO2 I see I have about 20B allowance yet. Is it a mistake? How can I get Internet access abroad? Thank you in advance. Bes...

SzG by Level 1: Joiner
  • 53 Views
  • 1 replies
  • 0 kudos

Number

I don't have access to the telephone number to receive a code via text

Ckj by Level 1: Joiner
  • 50 Views
  • 1 replies
  • 0 kudos

Different number when phoning

Hello, My contract used to be through my husbands account with virgin it was a deal we got a cheaper 02 sim, when it was due up I opened my own account, I got a new SIM card and transferred by number which is ***********, since then when I message a ...

Cp13 by Level 1: Joiner
  • 59 Views
  • 1 replies
  • 0 kudos

Apple Watch eSIM transfer: reference code 26

I broke my Apple Watch Ultra and has this replaced by AppleCare. I’ve tried to setup mobile data on the new replacement watch, have followed the steps to login to o2 and select transfer existing airtime plan. However, I get an error saying to call o2...

Rod111 by Level 1: Joiner
  • 135 Views
  • 5 replies
  • 0 kudos

spend cap

i need advice re spend cap as i don't understand it. i go abroad soon and need my phone, do i need to alter spend cap

Auders by Level 1: Joiner
  • 60 Views
  • 1 replies
  • 0 kudos

No internet

I purchased £15 rolling plan but no internet?

Beqashino by Level 1: Joiner
  • 68 Views
  • 2 replies
  • 0 kudos