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Phone Service Dissapeared After Data Plan stopped

Hi, I recently asked for the data plan for my apple watch to be stopped, yesterday without warning my phone service including 4g, calls and text messages just stopped working on my phone without warning. I've contacted O2 and they say they have not a...

Resolved! Wifi Calling

Good dayRecently switched to O2. My home has always had poor mobile signal and I've always relied on WiFi calling with my previous provider. I do not have the option to turn on WiFi calling on my phone since having an O2 sim card. I have an Iphone 13...

Resolved! NO signal coverage in TS27 AREA HARTLEPOOL

No signal in this area, not a problem just for me but most people, your map coverage claims are wrong, it's 2025

I can't make or receive calls

Hi I cannot make or receive calls today.

Resolved! BAD SIGNAL

Bad Signal in the ****** area [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! PAC code

i am having trouble porting my vodafone number over to O2?

Why can't my laptop connect to personal hotspot on my new iphone 16

I used to use my personal hotspot a lot and I've recently changed my phone and my laptop is saying it can't connect. I've done the switch off and on again on both devices. I have removed and re-added my personal hotspot on my laptop available network...

Resolved! Dual sim and roaming abroad - can no longer activate data network

I have a UK O2 physical sim (iPhone 13 Pro max) with roaming in contract. However, since adding a French esim (SFR) i can no longer activate data network when in France on either SIM. O2 support confirm my account is OK for this, but roaming data no ...

Calls diverted to an unknown number

Hi, I'm having to resort to posting on this forum as chat doesn't work and support lines aren't open.I'm reporting this on behalf of my father who's 90 and not great with tech.Whilst trying to change the amount of time before calls are diverted to vo...

Resolved! No Esim delivery, unable to log in to myo2

I ordered an esim a week ago, supplied the code for transferring my old number & have had emails confirming everything infusing a porting date, but have yet to receive the QR code to add the esim to my phone.I have spent two days on the CS chat tryin...

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