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Device is broken

Hello, One of the phones I have on contract with you - number [removed] is broken. Can I get this exchanged for a new device and continue to pay my contract? My number is [removed]. Please message or call me on this number. Thank you, Max [mod edit: ...

Resolved! Switched to iPhone - Freestyle Libre 2 Issues

I decided to get an iPhone to try it out. Never had one before my self and been an Android user since 2010. I am a diabetic and use a Freestyle Libre 2 sensor to monitor my blood glucose levels. On my past phones, Samsung S24 Ultra, S23 Ultra and a P...

My o2

My o2 app won’t let me top up or recover my rewards

Signal problem

I’ve got 3 accounts . My son has this number *************. He travel today to Croatia and when he arrived there , he doesn’t have any coverage or signal . Today in the morning he has a normal signal here in the uk before he traveled [Mod edit: Pleas...

Resolved! Entering my Pac code

Need help

Resolved! Calling to abroad

Hi tell me why I can't call to Poland

Sim card not provisioned

What do you do if sim card is not provisioned

New phone set up for minor

New phone set up will not let me get past “update restrictions”

Extra charges

My son has been buying things on Xbox and adding it on to his contract. Is there any way I can stop this happening please?

My number shows still processing

While moving my primary number onto new contract, O2 deactivated my primary number, I had to get it re-activated last week, and now its now showing on their system. Keep saying they need to process the number again in order for me to migrate it onto ...

O2

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