Data service
My data isn’t working, I can send texts and call but my data is not working so I cannot access online things etc
Forum Posts
texts working, calls not working.
Not sure when it started as I don't actually make that many calls, but while i can send and receive text messages, if i try and ring my number it says 'it has not been possible to connect your call' and when i try and ring out, it is just silence.. i...
Resolved! No network 90% of time as well as in other locations
Since last week my phone has not had signal I get intermittent 3G and I’m not able to make calls or receive text
After Combining Numbers, signal is terrible…
I recently put my personal number into my new iPhone as an eSIM, so the iPhone 16 now has two numbers, both on o2. One has a SIM card and one is an eSIM. I used to get perfect 4g all over my house and garden, now I only get 3G in my living room, offi...
Two o2 accounts with different service
I recently put my personal number into my new iPhone as an eSIM, so the iPhone 16 now has two numbers, both on o2. One has a SIM card and one is an eSIM. I used to get perfect 4g all over my house and garden, now I only get 3G in my living room, offi...
Resolved! Data randomly cut off
I have 5G + full bars but everything buffers on my end from social media apps to internet. How can I solve this?
Resolved! Re-enabling phone
I thought I lost my phone so disabled it. I’ve now found it and can’t get back online. How do I fix this please?
Data roaming in Croatia is not working.
I am in Croatia with my pay monthly sim only iPhone 14 Pro. Data roaming is not working at all despite: * mobile data on* data roaming on - shows 4G or 5G on the Croatia networks in top right* I did receive the ‘welcome to Croatia’ text confirming I ...
Port completed a week ago, but My O2 still shows "your number will be transferred on <date>"
I'm not sure what to make of this. I have tried contacting O2 on live chat, but they don't seem to be capable of understanding the problem. I joined O2 with a SIM Only Pay Monthly plan on July 16th and supplied my PAC from GiffGaff during the checkou...
Resolved! Newbie trying to activate extra
I’ve chosen to use the audible as an extra but when I try to log into my account (which I have had prior to joining o2 but not paid into for a while) it just tells me that the account is not eligible for this offer. please can anyone advise?
