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Santander OTP message not receiving

Hi, just joined O2 kept my old number however I now don't receive the OTP message from Santander. Never had this problem before. I'm not getting any joy from the Live chat as they say its a bank issue looking at other comments on here others have had...

JakeP06 by • Level 1: Joiner
  • 365 Views
  • 3 replies
  • 0 kudos

Porting Issue please help

I have been trying to Port my number to my new O2 contract for over a week. Every time i call o2, they say 'there was a problem, it will happen tomorrow'. Then it doesnt happen. Today I escalated and was told 'oh actually there was a problem on the v...

Rich15 by • Level 1: Joiner
  • 421 Views
  • 5 replies
  • 0 kudos

Resolved! Unable to receive OTP from Santander

Hello I am able to receive text messages however am unable to receive OTP’s from my bank even though they have confirmed they have sent them? I really need to access online banking and this is causing me a lot of stress. Please can someone help as th...

Nicolson92 by • Level 1: Joiner
  • 9008 Views
  • 33 replies
  • 0 kudos

Doro leva l20

Hi I purchased a Doro leva l20 recently and for some reason I'm unable to receive some messages and calls. The caller gets a divert message and keeps ringing but my phone remains silent. When I make a call a message appears with "conditional Divert e...

Dipsy by • Level 1: Joiner
  • 294 Views
  • 1 replies
  • 0 kudos

Resolved! mast sharing

do o2 share masts?. my coverage is 2g at best, location kt6 5lg.EE have recently built a mast nearby - junction of balaclava road and chadwick place, kt6 5rz.any plans for o2 to share this mast?

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