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Resolved! Need HELP to Unlock my Samsung Galaxy A15. I am abroad

Hello, can someone/anyone assist me please? I had to purchase a new phone while visiting Edinburgh, Scotland last summer as my phone just mysteriously died when I arrived there. It was traumatic! Nevertheless, I am back in the USA and would like to u...

Charm by • Level 1: Joiner
  • 716 Views
  • 4 replies
  • 0 kudos

No 4G

Lived at our current address for 4 months. I have had no issues with 4g network access in all that time. I can actually see the mast from my bedroom window. It's not even a quarter of a mile away. Today no 4g. It was fine when I went across town. Thi...

Middle of the night text messages from O2

Hi all.Does anyone else get billing updates from O2 in the middle of the night? Last night it was 2:30am!! I have calls and text muting on my phone at night but their messages seem to get through it. I would imagine the bot tech is good enough to kno...

Resolved! iPhone

My iPhone only rings 3 times and goes to voicemail- I have tried everything to solve this including editing call divert in my o2 account. 3 rings is clearly not enough time to answer a phone - I am missing some really important calls because of this.

SusieQ1 by • Level 1: Joiner
  • 332 Views
  • 4 replies
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Resolved! Delayed communication from repair team.

Hi I sent my iphone in for repair. I used 02 approved returns tracked envelope. I have receipt as item was received the following day. The repair tracking number provided, when entered online in 02 gurus page states device waiting to be received. Thi...

diddleyz by • Level 1: Joiner
  • 773 Views
  • 9 replies
  • 0 kudos

Resolved! Getting my old number back

Hi there, really hope somebody can help me fixing this situation. I paid my montly bill with some delay for the first time in over 10 years on being with o2, they started applying all kind of restrictions to the point where i wasnt able to do anythin...

mmmoo by • Level 1: Joiner
  • 725 Views
  • 8 replies
  • 0 kudos

Resolved! PAC code expiry

I'm moving from O2, so requested a PAC code. This came straight away, with an expiry date of 03/03/2025.However, when loggng into O2 I get a message saying the PAC has expired! Can someone please explain?

Peteclen by • Level 1: Joiner
  • 381 Views
  • 3 replies
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