Get tech support for your O2 issues

WIFI Calling

I purchased a new iphone 16 plus and live in a rural area.Ever since i have had the phone - 2 weeks! it has not worked at allTrying to gert throught to O2 is a nightmare - i do not have all day to wait to speak to someoneCustomer service is awful!!Do...

Resolved! Apple Watch reference code 08

I have received the error asking to call 202 quoting reference code 08 when trying to add a cellular plan to my watch. Calling 202 3 times and speaking to 3 different people has resulted in no one being able to fix the issue. Does anyone have any sug...

new sim won'taccept incoming calls

I have fitted a new o2 sim and ported in my old number. It will not accept incoming calls

Migrating existing O2 number to new O2 contract while abroad

I have an existing O2 contract which runs out while I am abroad (USA). As 3rd party websites like Quidco always offer a better deal than 'upgrading' my existing contract, I always buy a new O2 contract, and then migrate my existing number over to the...

Change of number

I have gone to change a number but think the wrong phone number may be changed!

Resolved! Lost phone

I lost my phone and the insurance company took them two days to send me that they require these two from you:Proof of Barring - Document from Network Provider showing date device barredProof of Usage (Up until the incident date, based on the IMEI , n...

Not able to receive verification texts from Microsoft

Hi, I am posting this in the hope someone may have had this issue and been able to resolve it. It has been ongoing for me for months and is now causing a real issue. My mobile is an iPhone 13 and I have been on this contract since 2023. Since some ti...

Cancelling a sim swap

Recently ordered new phones for myself and daughter, daughters didn't come so after starting the process muggins here decided to let daughter have the new phone. I have now lost network as requested sim swap , have already tried network reset, re-ins...

Resolved! Virgin Media O2

I have linked my o2 account to the virgin media o2.I do not have anything from Virgin Media but now everytime i try to login to my O2 app, it goes straight to virgin media o2.I regusteted because I thought i had to but now cant find away of unlinking...

Data

Hi I'm currently in turkey ..been here 10 days .I bought a SIM to use here ..I still have lots of data left on it but I can't text my mum in the UK now ...I've switched SIM back to 02 and it said I was out of data so I just topped it up ..says I've i...

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