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Forum Posts

Can’t hear phonecalls

When I make or receive a call, I can’t hear the person but they can hear me. It’s a connection and not mic/speaker error as if I make a call through any other app ie WhatsApp there’s no error. If I put airplane mode on and off (almost to reboot) and ...

HolB by Level 1: Joiner
  • 157 Views
  • 1 replies
  • 0 kudos

Resolved! Text & email notification about NCAM

I have just received this message by text and email and don't know what it means. We're just letting you know your ******** will expire on 02/07/2025. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Unsolicited email and text

Good morning, I've had this message this morning by email and text: "Just letting you know your ******** will expire on 02/07/2025." No other explanation. Does anybody know what it means? Thanks, Paul. [Mod edit: Please do not share personal details ...

Porly33 by Level 1: Joiner
  • 513 Views
  • 5 replies
  • 0 kudos

Resolved! Message from O2 Voucher Expiry

I have received a text message and an email from O2 telling me that my ****** voucher will expire soon. I Google ****** and got no results. I suspected this was a phishing message but looking at the message headers it seems genuine. Has anyone any id...

Booler by Level 1: Joiner
  • 1412 Views
  • 4 replies
  • 0 kudos

Resolved! Code Expiring

I have received an email this morning saying that my ******* will expire soon. I have no idea what this is and the email says nothing else to help with this. Any ideas would be great! [Mod edit: Please do not share personal details as your posts are ...

lisa_m01 by Level 1: Joiner
  • 554 Views
  • 3 replies
  • 0 kudos

Resolved! Voucher expiring

I received an email and text message from O2 saying :We're just letting you know your ******** will expire on 02/07/2025. What does this mean? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Gz11 by Level 1: Joiner
  • 885 Views
  • 5 replies
  • 0 kudos

Wi-Fi not connected

I have an iPhone 16 which is no longer connecting to wifi inside my house & outside. In settings it's showing as being connected but the wifi symbol on the Home Screen is not there. I have no issues with any other device connecting to my wifi. I have...

Tassja by Level 1: Joiner
  • 153 Views
  • 1 replies
  • 0 kudos

Resolved! Apple watch activation

I have been trying to purchase an airtime plan for my Apple Watch since January I have spent hours and hours on this problem, text chat, email, l phone calls, complaints I have done everything I have been told to, no matter how ridiculousI have been ...

anthp by Level 1: Joiner
  • 1614 Views
  • 20 replies
  • 0 kudos