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Forum Posts

Resolved! Esim disconnection trap

Is there anything I can do other than travelling to o2 shop? I have upgraded to an esim, and been instantly cutoff from the o2 network. I can't login to myO2 with two-factor authentication in place and have no way of configuring esim? Is there a work...

kdh0009 by Level 1: Joiner
  • 341 Views
  • 2 replies
  • 0 kudos

No signal

I have no signal can’t phone out and can’t receive calls checked my my phone bill went out ok .

Sam520 by Level 1: Joiner
  • 289 Views
  • 4 replies
  • 0 kudos

Phone Service Dissapeared After Data Plan stopped

Hi, I recently asked for the data plan for my apple watch to be stopped, yesterday without warning my phone service including 4g, calls and text messages just stopped working on my phone without warning. I've contacted O2 and they say they have not a...

Resolved! Wifi Calling

Good dayRecently switched to O2. My home has always had poor mobile signal and I've always relied on WiFi calling with my previous provider. I do not have the option to turn on WiFi calling on my phone since having an O2 sim card. I have an Iphone 13...

AL22 by Level 1: Joiner
  • 676 Views
  • 8 replies
  • 0 kudos

Resolved! BAD SIGNAL

Bad Signal in the ****** area [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

KT58 by Level 1: Joiner
  • 236 Views
  • 2 replies
  • 0 kudos

Resolved! PAC code

i am having trouble porting my vodafone number over to O2?

rob50017 by Level 1: Joiner
  • 412 Views
  • 4 replies
  • 0 kudos

Why can't my laptop connect to personal hotspot on my new iphone 16

I used to use my personal hotspot a lot and I've recently changed my phone and my laptop is saying it can't connect. I've done the switch off and on again on both devices. I have removed and re-added my personal hotspot on my laptop available network...

CarolineP by Level 1: Joiner
  • 310 Views
  • 5 replies
  • 0 kudos

Resolved! Dual sim and roaming abroad - can no longer activate data network

I have a UK O2 physical sim (iPhone 13 Pro max) with roaming in contract. However, since adding a French esim (SFR) i can no longer activate data network when in France on either SIM. O2 support confirm my account is OK for this, but roaming data no ...

CaptnJake by Level 1: Joiner
  • 1615 Views
  • 3 replies
  • 0 kudos