Hi all incoming calls are coming through as no caller ID I have had my network reset. When calling o2 they have suggested issues with my account. So the email when joining was changed as it was the same as an old account. More recently my password wa...
Can someone advise me best person at O2 to contact regarding on ongoing issue I’m having trying to get a PAC code - it’s been 3 weeks and multiple promises broken of calls back and emails (not one received!) also hours spent on the phone to o2 - goin...
Hi I've received a text from 02 saying " just letting you know your NC09A19864 will expire on 02/07/2025 "I've no idea at all what this means. So can anyone enlighten me please? Thanks
I have just received 2 SIMs with the intention of my wife and I transferring across our existing numbers.In My O2 I see the 2 'as supplied' numbers for the new SIMs.With the first number selected (mine) I go to the transfer number option and have ent...
I will be in Sicily for three weeks, I normally find the o2 coverage (whoever the Italian carrier is for o2) is dreadful. I need a decent connection for meetings, can you advize me what I should do please? I presume getting a dongle would only mean g...
I have had an email and text from 02 to advise:"Just letting you know your (reference)will expire on 02/07/2025."I have no idea what this is referring to. The reference number and date don't seem to tally with my account.
I have replaced a Samsung Tab Active 2 (which O2 told me was not capable of making 4G calls) with a Tab Active 3 (Which the O2 IMEI check said was compatible.)However, it now appears that not only can I still not make 4G calls (the option does not sh...
I don't know what this number is for. It expires 2.07.2025.
Quite a few years ago, my o2 account/phone number was paused due to an unpaid bill which I eventually settled. I know this might be a long shot but I was wondering if it's possible to get back the same number I used to have. I cannot remember my, the...
From yesterday when one of my contacts calls me and tries to leave me a voice message they get a message saying that my number is not recognised. The calls come through OK if I pick up - this is only happening when people are trying to leave me a mes...
