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Forum Posts

No access to anything

I currently cannot access my o2 account on the app, I can’t use any calls, texts or 4g can someone please contact me or help with this?

Craigr-1 by Level 1: Joiner
  • 184 Views
  • 2 replies
  • 0 kudos

3g text message

Hi My mum has received a text from O2 about 3g turning off and to upgrade her mobile which she can't afford a new phone right now and I've looked on her mobile network in settings and she's already on 4g so does she ignore the message? I've attached ...

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Hugo4ever by Level 1: Joiner
  • 474 Views
  • 8 replies
  • 0 kudos

Resolved! Caller in my Contacts listed as Unknown Caller after phone switch

I have a Virgin Media SIM that has been working happily on my Honor 9x Lite for the last 5 years.I recently bought myself a Moto G85 and followed the procedure to copy all my apps & data from the old phone to the new one. Although it's a 5G phone, I ...

Moggyman63 by Level 2: Apprentice
  • 997 Views
  • 24 replies
  • 0 kudos

Resolved! How can I view my bill if I turn off my wi-fi?

I'm not stupid, but I want to know how this works, please. Every month I get a txt message:I laboriously type in the URL and get the log-in page. I turn off the Wi-Fi because that is what it says; nothing happens. So I refresh the browser. The browse...

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Mr_Alan by Level 2: Apprentice
  • 349 Views
  • 5 replies
  • 0 kudos

Resolved! Unable to add more than 100mb bolt on

I am trying to add bolt on data but it only comes up with 100 MB and wont scroll down to larger amounts.Why is this happening.I haven't had this problem over all previous years.