Get tech support for your O2 issues

Scam?

Received a call from 01235 644822 claiming to be Virgin/O2 stating that my sim/number will stop working in 3/4 days. Politely told them not interested and believed it was a scam, told me they could send me a "confirmation" email if I gave them my det...

PHONE BLOCKED

My husband has managed to block his phone and cannot get to the PUK Code. Need to speak to someone to help him. O2 shop told him to go to someone who can hack into it! Someone in O2 must be able to help

Resolved! Fix your My 02 app

Since you've merged with Virgin Media, I can't log in anymore to my account and having to log in with a defunct account. My current account is still using the same email address but logs in with in an o2.co.uk account what does not work with VM02. I'...

Sim not working

I have just got my new iPhone put sim in my new phone and I have no service

No signal after porting

Hello, help please. My number was ported from three to o2 yesterday. Got a text confirming it was done and complete. For 20 mins all worked well. Then phone did not find the network, no WiFi calling. If you dial the original number it is disconnected...

Transferring a phone number to an active 02 sim

I have an 02 Volt sim, that I want to transfer a number to from another provider. Can I do this with a PAC code even though the 02 Sim has been active for a few months?

Not receiving Notification code from microsoft

I’m trying to log in to my outlook email outside the UK and can’t receive sms verification code from my IPhone. Can you please help

Number retention

Just upgraded to new VM package Inc new SIM. Specified number retention and gave them pak number but now my account shows two numbers? Not set up new SIM yet.

Resolved! Vat Invoice

I'm trying to get the bill with VAT number for my accountant and get this message. To make our charging clearer, we’ve moved your bill to VAT inclusive. This means there’s no longer a breakdown of VAT. If you use your mobile for business and require ...

Not receiving calls

Hello, my wife isn't receiving calls but she can make calls and access the internet. I am calling her from the same room and it goes straight to voicemail. She has phone signal on O2. Any ideas on how to fix this?

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