Get tech support for your O2 issues

I am not able to access data and having poor network in E14, Canary Wharf area since one month

I am not able to access data and having poor network in E14, Canary Wharf area since one month. Not able to do access the internet or do a WhatsApp video call. Also unable to do a normal call as there is poor network where I work. This was not before...

I am not able to call or receive calls or texts

I am in Italy and I am not able to receive or make calls or texts

Getting 2mpbs on Unlimited Data plan

Hi,At my wits end, I'm on an unlimited data package but I'm only getting around 2mpbs download often in the evenings.I got this package to use as a hotspot for streaming TV/sport etc (don't have broadband at home) but can barely watch anything. Phoni...

Can't log into my O2 app on my new phone

I changed my phone and now can't log into my O2 account through the app. I contacted customer service on the 26th January and was told they would have me back on line in 3 to 7 days but still not able to get on! I have cleared the cashe, uninstalled ...

Resolved! Mobile Phone number 'Spoofed'

Hi, I expect this is a pointless post but I would like to add my experience to those who have already posted about some @@%"$^* who is using or "Spoofing" their number. It's extremely annoying as well as worrying for both those who receive mysterious...

iphone 16

I've just switched from an iphone 13 to iphone 16 and everything transferred over okay, but I'm not getting my Outlook emails coming through and I have to keep going onto GMail. Any ideas please/

No Phone Signal

Im the past 4 weeks especially, I have no signal to make or recieve calls and if I do get through I can not hear anyone or visa versa. Ive tried all the steps on the website to help but nothing works.

Resolved! My phone number has lapsed. Can it be reactivated

My phone number has lapsed. Can it be reactivated

Resolved! Upgrade from 2G to 4G

I am on Pay As You Go with O2, using an old 2G Doro Mobile. O2 sent me a text saying I will need to upgrade to a 4G device before the end of this year as 2G is being switched off. Within the text they offered a deal on a G4 Doro mobile. My question i...

Sync on Apple Watch not working

Hi. My son changed his watch and updated on his phone and that worked fine but since then my Apple Watch has a new and different phone number and not the same as my phone. If my phone is nearby it works but without the phone it still works but with a...

O2

Forum Posts