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Forum Posts

Apple Watch Activation

Hello, I've been trawling posts to get help with my apple watch activation. @Dave-O2 seems to be the person but I don't seem to be able to contact him directly (update - have just messaged him) I've followed his guides, and it could be because I have...

ToshK by Level 1: Joiner
  • 161 Views
  • 2 replies
  • 0 kudos

Resolved! Call Ringtime Duration Increase To 30+ Seconds ?

I want to increase the duration of the ring to 30+ seconds, ideally 90 or 120 seconds. Is this possible ? I have followed the guide on the post below, and tried replacing the "30" with "60" but it appears 30 seconds is the maximum time possible. http...

ESIM ACTIVATION

HI I RECENTLY PURCHASED AN ESIM FOR DATA FOR WATCH.I HAD TO RESET WATCH WILL I HAVE TO GET ANOTHER ESIM AS THERE IS NO MOBILE NETWORK ON THE WATCH NOW OR CAN I GET A CODE OR SOMETHING. USELESS WITH TECH

MABEE by Level 1: Joiner
  • 261 Views
  • 2 replies
  • 0 kudos

iOS 26 call screening not working

Hi, I have the latest iOS (26.0.1) installed on my iPhone 15 Pro Max. I have enabled call screening with the option to 'ask reason for calling'; however, the feature doesn't seem to work. Unknown calls just come straight through anyway. I've tried mu...

salsalka by Level 1: Joiner
  • 512 Views
  • 1 replies
  • 0 kudos

Transferring sim card

I have a smartphone on o2 but do not use most of facilities, looking to get an elderly type phone. Can I transfer my sim card to it. Also have a tablet that at present does not have a sim card, question what card would I get to fit it ?. Returning to...

TobyToo12 by Level 1: Joiner
  • 135 Views
  • 1 replies
  • 0 kudos

O2 Open issues

I’ve signed up to O2 open and received the email to my work address. when I follow the link and enter email address I either have error 400 or 500 and link not working. can anyone please assist?

Dom90 by Level 1: Joiner
  • 399 Views
  • 6 replies
  • 0 kudos

Move eSIM to new phone

Hi,I've just received the Pixel 9 Pro after upgrading from the 8 Pro. I’m trying to move my eSIM over but I just can’t find how to do it. I contacted O2 but they are just telling me to do it during set up of new phone. That didn’t work however becaus...

JSH2644 by Level 1: Joiner
  • 32148 Views
  • 11 replies
  • 0 kudos

Resolved! DPD Pin Code not sent

I have just ordered an upgrade following my phone being stolen whilst abroad on holiday. The DPD guy has turned iup with the new phone and asked for a pin code which I haven't been sent. I can't access my phone to check if its been sent on a message ...

MattCoop by Level 1: Joiner
  • 526 Views
  • 4 replies
  • 0 kudos

Phone signal in France

Hello I’m currently in France and can’t get any signal on my phone why is this

Simeon1 by Level 1: Joiner
  • 240 Views
  • 2 replies
  • 0 kudos

Lengthen ringtime NOT WORKING?

Tried this guide on mine/my partners phones (Air+17 Pro Max), but the amount of rings is still not improving? "How to Lengthen Ringtime on any O2 Mobile"https://community.o2.co.uk/t5/How-to-Guides/How-to-Lengthen-Ringtime-on-any-O2-Mobile/bc-p/181299...

phonek by Level 3: Thinker
  • 408 Views
  • 5 replies
  • 0 kudos