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Forum Posts

Resolved! S25 ultra

I have been using the s25 ultra now for 4 days . I use my phone for work as I need constant Internet but every time someone rings me the Internet gets kicked off. I've tried all kinds there is no option to toggle to volte has anyone else had this iss...

Resolved! Do I need VoLTE on my mobile phone

I understand that 3G is being discontinued by the end of 2025 here in the UKI have an OPPO A16s mobile phone that has 4G capabilityI have been to the O2 store in Manchester and been told that my sim card is 4G.I have been told that once 3G is shut do...

mucky1957 by Level 1: Joiner
  • 373 Views
  • 3 replies
  • 0 kudos

Forgot Apple ID and passcode

Morning, I’ve recently signed to a new 02 monthly contract and setup a random iCloud email address. I’ve not used the phone for a few months and have forgotten the passcode and when I go to reset the password it needs my iCloud password which I can’t...

Mute when I call numbers beginning 03

When I try to call certain numbers beginning with 03.. I do get through but the party at the other end can't hear me i.e. I am on mute. I asked the party at the other end if they knew what the problem is & they suggested phone OS upgrade - which I di...

swif by Level 1: Joiner
  • 149 Views
  • 1 replies
  • 0 kudos

Poor connection

I'm having trouble connecting to the 5G network outside. On WiFi, at shops, cafes supermarkets I can connect without problems.For the last 12 months, I have noticed that it is very difficult to connect to a 5G network (Mask) anywhere outside. I've tr...

NevetsM by Level 1: Joiner
  • 569 Views
  • 10 replies
  • 0 kudos

Call forwarding changed to a number I do not know.

So last September I purchased a new iPhone outright via Apple. done eSIM transfer that messed up, didn’t get fixed until December, at this point comms ombudsman was bought in to help which is sorted, but they couldn’t fix the issue (my number was wor...

Resolved! Customer services number

Not really a tech question, but none of the options fitted.All i want is the number i call for customer services. The virtual assistant is useless for such an incredibly basic question, and it seems to be nowhere on the website. They even have the ch...

Rowan by Level 1: Joiner
  • 513 Views
  • 6 replies
  • 0 kudos

Resolved! PUK code

Hello, i need a PUK code for my 2009 Nokia. Can anyone help please? Thanks, rowan

Rowan by Level 1: Joiner
  • 334 Views
  • 4 replies
  • 0 kudos

Resolved! Internal migration

Hi, I tried to upgrade via another mobile phone company but they put through a new contract.I called customer service and was advised I could do an internal migration and cancel the old contract but there was a fee to pay for the remaining airtime.I ...

Lmac16 by Level 1: Joiner
  • 235 Views
  • 2 replies
  • 0 kudos

Receiving SMS in South Africa

I'm in South Africa and can't receive SMS on my UK phone with an O2 Sim. The phone settings are:Airplane mode Off,mobile data On,data roaming On,.Wifi calling On.local network MTN-SA (have also tried Vodacom-SA and CellC). This is seriously inconveni...

Peter86 by Level 1: Joiner
  • 2528 Views
  • 11 replies
  • 0 kudos