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No caller ID on incoming calls ESIM

Since I have had my new phone all my incoming calls are showing as no caller id or unknown number even though I still have all my contact, I have tried to redownload the eSIM myself and in the store but the problem remains the same. Please help has b...

Problems porting in number.

Trying to port in my number from SKY to O2. It keeps failing with the following error "Phone Number is in inappropriate state (Soft-reserved)". O2 has escalated it to the porting expert team. Don't have a clue what this means. Anyone have any ideas? ...

SIM card puzzle - please help

So I have this problem I can't work out. I have been using my O2 SIM card in my Samsung Galaxy A51 phone for about 3 years without any issues at all. I am mostly at home but do go out every now and then. Then a few months ago, I wouldn't be able to m...

Roaming not working

Hi, I'm in Finland and roaming is not working. Any suggestions how to get it to work?

call barring on iphone setting/code? (network or sim error)

can anyone be able to help with this plz when trying to call from abroad to home it comes with call barring on but when i search for it on iphone there isnt a setting for it on settings, when i used the *33*then 0000 to see the settings it comes up w...

iPhone and Apple Watch will not activate

I am new to O2 received my eSIM and my watch paired ok then went on to activate it and says activating for over the 24 hours and then E8.i have been in contact many times does anyone have any help to give me.

new number

I have a new phone and wish to register it with My O2 account. To do this you would send a verification code to my registered number which I no longer have so please advise how I register the new number. Also the new number *********** receives calls...

Resolved! Calls from people saying I've rang them

Hi, Twice today I've had calls from people/numbers I don't know claiming that I've just rang them, which I know for a fact that I didn't do as my has been sat in front of me. Has my phone or account been compromised? Thanks in advance

Unsolicited text from 78484

Ive just replied STOP to the number 78484, it cost, but hopefully will stop taking money.. its come back with FreeMsg: You have been unsubscribed from Cupongoo.

Visual Voicemail: keep getting activated message

I have a Pixel 9 Pro with eSIM and I keep getting the SMS saying that Visual Voicemail has been activated. I can understand and accept that it will happen when the device is switched on but it is happening at least daily, sometimes more frequent. I k...

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