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Forum Posts

Can't make calls

I'm leaving o2 on Friday 4th July, why has my calls and text stopped working today?

Number not recognised

I have recently noticed that occasionally number I contact seem to failing with the message "the number you are calling is not recognised" and occurs for both mobile and landlines. Any thoughts?

Jetz by Level 1: Joiner
  • 228 Views
  • 3 replies
  • 0 kudos

No internet connection on 4 5 G in Europe

I have just returned for some travel to Europe including Italy, Greece and Spain. In the absence of Wifi I was able to get 4 or 5G but with no internet connection so couldn't use Google, WhatsApp, etc Can't understand this and would welcome an explan...

No network for 2 days

I have had no network for 2 days affecting 2 numbers on my account called and told there is no issue and investigation takes 5 days I cannot be without a phone I rely on these devices for work and need better support

J88joe by Level 1: Joiner
  • 155 Views
  • 1 replies
  • 0 kudos

Service

I have recently switched my 02 sim to a Samsung s23 but I'm really struggling with signal. Phone is constantly showing no service or emergency calls only. Noone can get through to me? How can I fix this

Sc17 by Level 1: Joiner
  • 257 Views
  • 4 replies
  • 0 kudos

No mobile network

So I have no mobile data - calls keep failing, can't send or receive texts and can either get 3g or E but nothing else. Dropped out about 9pm last night but my daughter is on the same contract and hers works fine (she was in the same car as me so don...

KC1999 by Level 1: Joiner
  • 612 Views
  • 10 replies
  • 0 kudos

How long to fix a mast ?

So I was moved from VirginMedia to O2 on 2nd Feb 2023. Had no issues with mobile signal at all on VM.After switching to O2 we found texts a phone calls would not work most of the time while in home village.The Network checker says we should get good ...

Padman by Level 1: Joiner
  • 3009 Views
  • 13 replies
  • 0 kudos