Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Replacement SIM card?

Hi everyoneSorry if this is a silly question but I have autism and I cant seem to find what I need.My SIM is apparently damaged, my phone is on emergency calls only no data notning doesn't matter where I am. But I tried to set my calls to divert and ...

Cherriuz by Level 1: Joiner
  • 358 Views
  • 5 replies
  • 0 kudos

Resolved! Roaming Not Working

I have a pay monthly contract that includes Europe roaming. I am currently on a cruise around Spain and have been unable to get roaming at any of the stops. All the data settings look ok but if I go to 'about phone'--'sim 1 status'__'mobile network s...

Daveoc by Level 1: Joiner
  • 388 Views
  • 3 replies
  • 0 kudos

SIM SWAP not working.

Hello, Reaching out as I am at my wits end with O2 "live chat". I haven't been able to receive incoming or make outgoing calls for over two weeks now. I've reported this four times, each time being told it will be fixed in 3 days and each time nothin...

No access to anything

I currently cannot access my o2 account on the app, I can’t use any calls, texts or 4g can someone please contact me or help with this?

Craigr-1 by Level 1: Joiner
  • 166 Views
  • 2 replies
  • 0 kudos

3g text message

Hi My mum has received a text from O2 about 3g turning off and to upgrade her mobile which she can't afford a new phone right now and I've looked on her mobile network in settings and she's already on 4g so does she ignore the message? I've attached ...

IMG_20250425_131730_678.jpg IMG_20250425_131647_749.jpg
Hugo4ever by Level 1: Joiner
  • 435 Views
  • 8 replies
  • 0 kudos

Resolved! Caller in my Contacts listed as Unknown Caller after phone switch

I have a Virgin Media SIM that has been working happily on my Honor 9x Lite for the last 5 years.I recently bought myself a Moto G85 and followed the procedure to copy all my apps & data from the old phone to the new one. Although it's a 5G phone, I ...

Moggyman63 by Level 2: Apprentice
  • 949 Views
  • 24 replies
  • 0 kudos