Get tech support for your O2 issues

Fraud bar removal

Hi, My o2 account was hacked 10 days ago. They added 2 new e-sims to my account and but roaming and service bars on my account so I was unable to access anything without wifi. When I called o2, they attempted to resolve this and told me it would take...

Spend cap

When I try to edit my spend cap it won’t change

Dave-02?!

I think I need Dave-02?!I’ve been reading thread after thread of people not being able to set up mobile data on their Apple Watch cellular?I’ve been back and forth with o2 who have set up esims and deleted them to set up more to be told that won’t wo...

Sudden Call Barring

Hello all,I’m having an issue with my Pay As You Go SIM. Out of nowhere, outgoing call barring has been activated, and I can’t disable it.Here’s what I’ve tried so far:1. Entered the default codes (0000, 1234 - it said "Network or SIM card error") bu...

Broken second TV box in my room

https://google.com I am a Virgin Media O2 employee and I get the employee package. One of my TV boxes broke while doing the software upgrade well over a year ago now. How can I get a replacement? I have my main box in my living room but the second ii...

New Order Issues

I’m a first time customer with o2 and recently ordered a new phone for collection just less than 2 weeks ago. I got the confirmation email and all that stuff, and got texts from the courier so I assumed all was well.Then a few days ago I got a text s...

My phone security code isn’t recognised and finger print didn’t come up to unlock phone

I’ve been trying all morning to unlock my phone. Message says my secruity code isn’t recognised

Sim to eSIM transfer not worked

Hi, I’ve transferred my sons phone to a new device and it prompted me to transfer to eSIM which I did. It has now switched off the physical sim but not activated the eSIM and I can’t get through to O2 as out of hours. He needs the phone tomorrow. Any...

Wrong phone

I’ve ordered the wrong iPhone what can I do?

Resolved! iMessage and FaceTime not activating after number port from EE

Hi,seems a popular topic. Since porting my number from EE my iMessage and FaceTime will not activate. I have tried all solutions posted here (network reset, restarting phone, Apple support, even sim swap) and nothing has worked spoke to O2 tonight wh...

O2

Forum Posts