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Forum Posts

Resolved! No caller id on all incoming calls for over two weeks

Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...

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Grammo by Level 1: Joiner
  • 2603 Views
  • 7 replies
  • 0 kudos

[Video Guide] Increase text size on iOS or Android

Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...

Chris_K by Former Staff
  • 4925 Views
  • 2 replies
  • 2 kudos

[Video Guide] Extend your ring time

Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...

Chris_K by Former Staff
  • 15388 Views
  • 14 replies
  • 0 kudos

[Video Guide] How to use the My O2 App

Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...

Chris_K by Former Staff
  • 7872 Views
  • 5 replies
  • 1 kudos

[Video Guide] Voice and video calling on WhatsApp

Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...

Chris_K by Former Staff
  • 7279 Views
  • 6 replies
  • 0 kudos

Can not get on myO2

Can not access myO2. My account number is xxxxxxxxxxxxx. Please advice.

Paul1986 by Level 1: Joiner
  • 101 Views
  • 2 replies
  • 0 kudos

Woeful Signal PA2 Area

Will the issues of abysmal signal in this PA2 postcode area ever be improved? They appear to be getting worse despite me and others reporting this regularly we are always advised of no network issues which is clearly untrue.

DavidMPA2 by Level 1: Joiner
  • 140 Views
  • 4 replies
  • 0 kudos

My o2 log in issues

What is going on with the my o2 app or my o2 in general. I’m unable to log into the app it’s been at least 5 weeks now. And when I log into my o2 on a web browser I’m unable to view anything but wifi hotspots. also I’ve received a weird letter in the...

Everets20 by Level 1: Joiner
  • 128 Views
  • 1 replies
  • 0 kudos

Not registered on network

Can someone please tell me why my phone suddenly cut off mid call and now it says no registered on network, all bills are up to date, I can't make or receive calls not even to o2 on 202, I don't have a landline anymore and I have a heart problem.

Helen27 by Level 1: Joiner
  • 268 Views
  • 8 replies
  • 0 kudos

PHONE WITHOUT SERVICE

Hi everyone,A few weeks ago my sim card was stolen from myphone (it’s a long story but basically it was done to try and commit fraud against me as they used my phone number to reset passwords and gain access to my accounts as I received some emails t...

My account

i can't log into my O2 account. Tried changing password but it doesn't work!

Me007 by Level 1: Joiner
  • 117 Views
  • 2 replies
  • 0 kudos

Paid bill

Hello,  my bill has been paid but Im still cut off from 4G?

Nkee by Level 1: Joiner
  • 93 Views
  • 2 replies
  • 0 kudos

Resolved! Verication messages/calls drom Whatsapp not being received after transferring from ANDROID to iPhone

I am experiencing the same problem as many others reported on this forum in that having set up a new (to me) iphone I cannot receive the necessary verification message or a return call from Whatsapp to enable the latter. The discussion here appears t...

SimonJ by Level 1: Joiner
  • 244 Views
  • 5 replies
  • 0 kudos

Error code 14

My watch wont allow me to set up my mobile plan, it keeps saying code 14, can anyone help please?

Mason999 by Level 1: Joiner
  • 113 Views
  • 3 replies
  • 0 kudos