Wrong phone
I’ve ordered the wrong iPhone what can I do?
I’ve ordered the wrong iPhone what can I do?
Hi,seems a popular topic. Since porting my number from EE my iMessage and FaceTime will not activate. I have tried all solutions posted here (network reset, restarting phone, Apple support, even sim swap) and nothing has worked spoke to O2 tonight wh...
I recently took out a contract with o2 for an iPhone as I had an Apple Watch cellular already (direct from apple).When I rang o2 to try and get a data plan for my watch they first told me it wasn’t possible as I didn’t buy the watch direct from o2?! ...
When will my 125MG data be put onto my phone as it was a one off, and I just had to get 500mb just as I don't have any data or my WiFi isn't working, I got a Google pixel 7a Could someone tell me please how long it will take for the 125GB to get to m...
I tried ordering the iPhone 17 pro max passed the credit check was paying upfront cost of £200. The second I accepted the payment through my bank the screen crashed and went blank. I didn’t receive a confirmation email either. Rang o2 sales team and ...
I have Samsung S21 phone and Samsung watch7 lte. I wanted to be able to make calls without the phone from the watch.I have 2 esim plans different numbers.O2 store set it all up. Store says the watch can make calls without phone, however has never bee...
I have been trying to purchase an airtime plan for my Apple Watch since January I have spent hours and hours on this problem, text chat, email, l phone calls, complaints I have done everything I have been told to, no matter how ridiculousI have been ...
O2 doesn’t connect to any network while I am in France. Any solutions? This also happened when I was travelling in Norway recently.Connecting to networks in Germany and the Netherlands has not been a problem.
I can't seem to use waze in the uae, I have the O2 ultimate package, does anyone else have this issue. I have installed and reinstalled the app but it just won't work. calls and other data services all work fine.
Hi, ive recently upgraded from an S23 to an S25 (both on 02) via Mobile Phomes Direct and have a few questions: Can i put my current sim in my new phone and still keep the same number, or do i need to sim swap? My contract ends on the 22nd do i need ...