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pay by mobile ps5

i’m trying to add funds to my account on ps5 but i keep getting an error saying i’ve reached the spending limit o my mobile carrier service but after retrying it again i was able to add £5 and then had the same error again for hours until it let me a...

Poor signal

My dignsl still so poor. Despite receiving new sim. Despite resetting network settings

Resolved! Refund

I requested a refund on Friday 15th as my account was in credit….. how long to reach my account

Resolved! Ported number

When my number is ported does it update my phone automatically from the temporary number to my number or do I physically have to alter the temporary number to my old number in "my number" in my phone. At the moment my phone is still displaying the te...

Resolved! samsung s25 edge has locked me out

my samsung S25 edge has locked me out stating use password after restart ?? it's never done this before & i don't know what password it is looking for??

4g/5g

Is there a reason why my phone is super slow or even cannot connect if it shows that I’m in a 5G area?

Resolved! Baffled by setting up new phone, need a QR code

I'm trying to set up a new iPhone and am going round in circles trying to either request an 'eSIM' or find a QR code provide by O2. The old phone won't pair with the new one no matter what I do, so I can follow thw prompts to continue. But I'm happy ...

Can’t see upgrade options.

I’ve been trying to upgrade my iPhone online as it says I can upgrade. Every time I click on see upgrade options, it won’t allow me to view any. All the buttons are greyed out and it won’t let me click on anything. I thought it was just on the websit...

Why doesn't my new phone have any mobile data?

I received a new Samsung Galaxy and set it all up at home. All seemed fine. However, when I left the house today it became clear that I had no 4g/5g and therefore no mobile data. Therefore no roaming wifi access. I cannot work out why

Resolved! Unable To Receive SMS From Vodafone Network

Day 2 (that I know of) of not receiving SMS from anyone on the vodafone network. They can receive mine. Tested with another O2 user and one from 3 and they work fine. They can all send and receive SMS from each other so the issue seems to be with O2....

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