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No mobile network

So I have no mobile data - calls keep failing, can't send or receive texts and can either get 3g or E but nothing else. Dropped out about 9pm last night but my daughter is on the same contract and hers works fine (she was in the same car as me so don...

I lost network coverage earlier today.

I lost network coverage earlier today. is there a problem with O2. My wife's O2 phone is still working. Both on the same account.

Resolved! Can’t receive/send texts. Call-out or receive calls

Started about 20:00 30/6/25 now 300 miles away where the problem started and still having same issues,, My phone is my work and this is costing me

How long to fix a mast ?

So I was moved from VirginMedia to O2 on 2nd Feb 2023. Had no issues with mobile signal at all on VM.After switching to O2 we found texts a phone calls would not work most of the time while in home village.The Network checker says we should get good ...

No data in Europe

Only getting edge in Germany. Why?

Resolved! New customer

In the process of moving to O2 , we were issued with some temp new SIM 's from the local O2 shop these numbers were on the My 02 account. We have been switched over today and the numbers we are bringing over are now on the account and the two previou...

Using phone in Australia

I have the bolt on for Australia. I’m in Sydney but my phone has not picked up a network. And shows SOS only. Therefore I cannot receive the codes O2 are sending me. How do I get on a network?

Phone will not connect to 4G or 5G networks

Hello, Noticed on my commute this morning my personal phone on O2 wouldn't connect to any 4G or 5G network, it either had no signal, 3G (where available) or 2G. My work phone, also on O2, was either on 5G or 4G for the entire morning. I tried calling...

I too cannot receive or send calls

I currently can’t receive or make calls on my O2 enabled phone. Started around 8 pm this evening. Help !

All incoming calls appearing as “no caller ID”

Hi all incoming calls are coming through as no caller ID I have had my network reset. When calling o2 they have suggested issues with my account. So the email when joining was changed as it was the same as an old account. More recently my password wa...

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