Get tech support for your O2 issues

Migration

My number hasnt migrated from pay monthly to pay as you go properly and none of the call centre agents can help me. They pass me back and forth between each other saying they cant help me. Can anyone help me resolve this issue. Ive been without servi...

Resolved! eSIM and physical sim issue

I have just ordered a new phone for my daughter’s birthday which comes with an eSIM. I have not given it to her yet, or activated anything but her physical sim has stopped working. Can she keep using the physical sim until I give her the new phone in...

Resolved! Unknown Caller ID for Contacts.

All my Incoming calls are Unknown, which includes Contacts stored on phone. I have caller ID and Spam protection turned on. I have reset Phone on numerous occasions, problem still remains.This problem arose when I changed my Sim card to a new one. Be...

Resolved! O2 and Virgin Media App

I have the O2 App on my phone. Do I need to download the Virgin Media App as well?

Bad internet coverage in Stevenage Herts

Recently i have found that the internet on my phone when in Stevenage Herts is almost non existent i keep getting the message that there is no internet on my phone so i am unable to stream anything on my phone this has been happening for a few weeks ...

Poor signal

both my partner and I are with o2. Poor signal even 2 bars in the house. Never happened until last 2 weeks or so. We’ve turned phones off and on but not helped …?

Credit check

Hii. I try to add I now line on my contract, but after I pay, they send me I email, and they sad, I will have I credit check, and they will respond back in 24 hours, now are 7 days pass and noting back.... How... How long need for I credit check

IPAD ORDER

Hi there I was just wondering if some could help to see if my order has been accepted I can’t call because i struggle with talking to people over the phone

I have little to no signal. I relying on my phone and sometimes I don’t receive urgent calls

I am relying on having signal to be able to receive urgent calls or to be able to call people. Sometimes I don’t have signal for hours and now it is like this for a few days already. Can someone please help or advise.

my iPhone not working with new ESIM

Hi I have and iPhone 14 which 3 weeks ago stopped working Ivisted an o2 shop and they gave me a new sim. to fully activate took nearly three weeks and does still not work properly -texta and incoming phone calls just get this number does not exist. I...

O2

Forum Posts