Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Trying to lock an old iPhone but it keeps failing when I complete the form
Can I add iPad insurance after I take out a contract.
HiI came to O2 via Talk Talk my contract ends in March and I would like to know what happens when my contract ends? Do I just carry on paying the same amount for the same service if I want it or do I have to start a new account and what's avaiable? T...
How do I have an online conversation with a guru ?My phone is broken and id like to upgrade
Hi, I currently have a 02 Sim only plan 10gb running til Oct 2021. I've taken out a 02 phone contract with a 5G sim 20gb. I would like to transfer my number from 10gb sim to 20gb sim. I know how to do this, but where does that leave the 10gb sim? A d...
Hi, I seem to have been charged for signing up to Disney + for some reason. Even though I have never agreed to sign up for it. When I do try to sign into the Disney app it says that my email is not recognised, how can this be if I'm supposed to have ...
Help how do we sync an Apple Watch 6 to our phone that wasn't bought via 02.
My direct debit failed last week as there’s a block on my card but the bank today told me 02 can take the direct debit who do I contact please ?
Hi there, I'm messaging due to the lack of 3G or 4G signal in some parts of the following postcode: SE26 5JB. I actually have no signal at all in some areas. I have reported this issue several times over the last year. The last time I received an ema...
hi i will change my order
