12-09-2023 20:06 - last edited on 05-09-2024 11:23 by Kei-M_O2
We're pleased to announce that the iPhone 15 range is now available to order on O2, along with the Apple Watch Series 9 range, including Watch Ultra 2! See more details and shop links below ➡️
Questions?
We're in the process of updating our website and we'll include links to all relevant shop pages as they come online in the coming days. We'll also build upon our extensive FAQ's below as/when any new questions crop up that haven't already been answered.
28-09-2023 21:37
28-09-2023 21:37
28-09-2023 22:10
28-09-2023 22:10
It’s the same every year across the big 4 and some of the larger virtual operators.
Apple won’t guarantee shipments to the networks and will try and protect their direct sales as much as they can.
There’s always delays but usually by Christmas / January they start to sort themselves out.
A few years in a row some of the MNOs have introduce something new, a system or a tariff which has gone wrong which doesn’t help.
Personally, I’m disappointed that my O2 order hasn’t arrived yet especially given the time I ordered.
28-09-2023 23:55
28-09-2023 23:55
My Pre-order had to be redone because the staff selected the wrong hand set so I was 16th Sept at around 3pm.
29-09-2023 09:57
Typical!
Just got notification that my reservation has arrived in-store just as I’m on my way to Scotland for the weekend.
Ordered in store to Switch Up on a Plus Plan on 15th at 13:00, completed reservation by 13:07.
iPhone 15 Pro Max 512GB in Natural Titanium.
29-09-2023 10:40
My O2 Open discount has been applied (usually not available) - very surprised.
29-09-2023 16:25
Just received a text from O2...opened it excitedly thinking it was to tell me that my new iPhone Pro Max is due to be delivered soon....
NOPE!!!
Just a text to promote the new iPhone 15 range and a reminder to put an order in. So infuriating that they're still trying to pedal these phones, yet can't fulfil orders that were placed weeks ago 😡
29-09-2023 17:49
so ive just got a text to say my airtime has been updated to my new one, and i can see it has and I now have the iphone 15 pro max on my bill for this coming month
only issue is.... i havent got the phone?
how can they charge me for a phone i havent recieved, with no date given for when itll arrive?
bit flabbergasted here
29-09-2023 18:12
Just got confirmation that my iPhone 15 Pro Max has been dispatched.
29-09-2023 20:32
29-09-2023 20:32
I wouldn't shout too loud, they could always remove it lol!
29-09-2023 21:11
29-09-2023 21:11
>> Just got notification that my reservation has arrived in-store just as I’m on my way to Scotland for the weekend.
That's unfortunate. Did I read that if a handset is not collected within 48 hours of the notification being issued, the owner forfeits it and it is sold to the highest bidder ? [joking]