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Forum Posts

Access For All - Everything You Need To Know

Hello and welcome to the O2 Community This thread is dedicated to our members who may find it difficult to access any of our services due to a disability or personal situation. Please find everything that you need to know below Accessibility & Vulner...

Dave-O2 by Community Manager
  • 205 Views
  • 0 replies
  • 3 kudos

Welcome to O2!

Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...

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Martin-O2 by Former Staff
  • 20664 Views
  • 22 replies
  • 1 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

Martin-O2 by Former Staff
  • 7519 Views
  • 0 replies
  • 2 kudos

Why O2? Tap here to find out

You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...

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Chris_K by Former Staff
  • 2597 Views
  • 2 replies
  • 0 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 331836 Views
  • 3325 replies
  • 12 kudos

RCS – An Update from O2

A final reminder for all our Samsung Messaging customers! Our Rich Communication Messaging Service (RCS) is moving to Google, so please ensure you follow one of these sets of instructions to prevent you from losing your Rich Communication Service. To...

Chris_K by Former Staff
  • 32988 Views
  • 24 replies
  • 2 kudos

Samsung Galaxy S23 Range. Pre-order now!

All new from the Samsung Galaxy Series: The S23, S23+ and S23 Ultra are now available to pre-order on O2 Customers can now pre-order the latest devices in the flagship series: The Samsung Galaxy S23, S23+ and S23 Ultra via O2 Those who pre-order befo...

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Chris_K by Former Staff
  • 13524 Views
  • 9 replies
  • 1 kudos

Community Rewards: October 2023

Good Afternoon to all As it's the beginning of a new month, it's time to announce the O2 Community Rewards for October These are now separated into three different categories Gold (£20), Silver (£10), and Bronze (£5) As we appreciate your contributio...

Dave-O2 by Community Manager
  • 3800 Views
  • 22 replies
  • 0 kudos

Welcome to O2!

Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...

NewO2.png FAQBanner.gif New to O₂ Confetti (1).gif
Martin-O2 by Former Staff
  • 20664 Views
  • 22 replies
  • 1 kudos

Google Pixel 8 Series - Order NOW!!

Do you or any of your friends or family deserve an Autumn treat? Well, look no further than the latest drop from Google, ending the year strong, the Google Pixel 8 and 8 Pro are officially coming to O2 and are available to order NOW and get yours fro...

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Dave-O2 by Community Manager
  • 1701 Views
  • 6 replies
  • 2 kudos

Community Rewards: September 2023

Afternoon all Please find the latest round of Community Rewards for September below These are now separated into three different categories Gold (£20), Silver (£10), and Bronze (£5) As we appreciate your contributions to The Community, we would like ...

Dave-O2 by Community Manager
  • 3185 Views
  • 20 replies
  • 0 kudos

Charge to Mobile & Premium SMS – A Community Guide

➥ What is Charge to Mobile?Charge to Mobile allows you to make digital purchases and charge them to your mobile airtime bill. These could be one-off purchases or a weekly/monthly subscription.Charge to Mobile is a popular and effective way of paying ...

Chris_K by Former Staff
  • 25410 Views
  • 25 replies
  • 1 kudos

eSIM - Now available on O2

UPDATE 24 Sep '20: 5G eSIM has now launched on O2. You'll need a 5G and eSIM compatible device.O2 is excited to announce that customers can use eSIM technology on the iPhone 11, 11 Pro and 11 Pro Max, as well as the iPhone XS, XS Max, XR and the Goog...

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Chris_K by Former Staff
  • 245962 Views
  • 79 replies
  • 1 kudos

Upcoming community team changes

Hi everyone, I have some important news to share about some upcoming changes to the community team. As some of you know the O2 community has been managed by a 3rd party company for the past 10 years. This has been a fantastic partnership which has se...

Martin-O2 by Former Staff
  • 7144 Views
  • 20 replies
  • 0 kudos

Re: What's the O2 community and how to get started?

Thank you, I am super happy about joining up with 02 again. We didn't have this very helpful community when I was with them several years ago.I'm on a payg sim, hopefully with a big bundle tariff as that's what came through the door. Filled in a form...