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Forum Posts

Recalling our O2 Original 45W and 20W plugs

Hello folks PLEASE READ the below, especially if you’ve purchased an O2 Original 45W or 20W plug in the past, as these products have now been recalled More details can be seen below, including what happens next if you're an impacted customer What’s h...

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Dave-O2 by Community Manager
  • 1522 Views
  • 2 replies
  • 0 kudos

O2 System Updates – 360

Hello everyone, Last year we shared this update around some changes that we’re making to our systems. Since then, we have started the process of migrating customers onto our new platform and this will continue in batches throughout 2023. The aim of t...

ColinO2 by O2 Social Media Team
  • 24469 Views
  • 83 replies
  • 4 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Former Staff
  • 16871 Views
  • 7 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

DECEMBER 2022 UPDATE - Christmas Scammers Jingle bell, jingle bell, jingle bell rock, scam texts chime and we see a rise in crime, fraudsters advancing and enhancing, so we need to beware, we don’t want them to ruin your Christmas cheer. During the f...

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Chris_K by Former Staff
  • 51497 Views
  • 52 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 279510 Views
  • 3212 replies
  • 12 kudos

Upcoming Community Changes

Hi everyone, As you'll have seen from @Martin-O2's post earlier this month, he and @Breanna will sadly be leaving us towards the end of next week. Under their guidance and expertise, as well as that from all of our previous Community Admin's from Sta...

Chris_K by Former Staff
  • 2091 Views
  • 8 replies
  • 5 kudos

Changes to Community Rewards

Hi all,Just wanted to notify everyone of an upcoming change to our Community Rewards. For quite a few years we have had the opportunity to thank members who contribute to the community with monthly rewards. Everyone is automatically entered and rewar...

Breanna by Former Staff
  • 1333 Views
  • 1 replies
  • 4 kudos

Pixel Fold Pre-orders are Live!

The Google Pixel Fold is on O2 Introducing Pixel Fold, the only foldable engineered by Google. All the power of the Google Tensor G2 chip – thin and pocket-sized. It's a Pixel phone on the outside. On the inside, it's a sizable, immersive display for...

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Breanna by Former Staff
  • 901 Views
  • 2 replies
  • 1 kudos

The future of the O2 community

Hey everyone, We wanted to address some recent discussions about the future of the O2 and Virgin Media communities that have been taking place on the forum. As you know Virgin Media and O2 officially announced their merger back in June of 2021. Since...

ColinO2 by O2 Social Media Team
  • 3741 Views
  • 23 replies
  • 1 kudos

Community Rewards: June 2023

Hi all! Another month, another round of community rewards. Every month we reward members who have been extra helpful in the O2 community, those who took their time to participate on the community and that helped keeping it a fun place to be. And as w...

Breanna by Former Staff
  • 2799 Views
  • 26 replies
  • 3 kudos

New Samsung devices coming to O2!

Hi all! Today Samsung has announced their new SAMSUNG GALAXY Z FOLD5 and SAMSUNG GALAXY Z FLIP5 handsets. For all of you dying to get your hands on one, pre-orders are open now, launching on 11 August. They also announced their new Galaxy tablet seri...

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Breanna by Former Staff
  • 2105 Views
  • 6 replies
  • 0 kudos

Samsung Galaxy Z Fold2 5G now on O2

Hey guys, how are you doing right before the weekend? If we are completely honest the flip phone area was probably the best in the history of phones. Luckily this seems to come back into style. Flip phones are back but this time you can do much more ...

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LukasB by Former Staff
  • 6412 Views
  • 13 replies
  • 0 kudos

Community Rewards: April 2023

Hellooo! It's May Every month we reward members who have been extra helpful in the O2 community, those who took their time to participate on the community and that helped keeping it a fun place to be. And as we appreciate your contributions to the co...

Breanna by Former Staff
  • 9108 Views
  • 47 replies
  • 6 kudos

O2 Support advisor update

Hi everyone, Back in 2020 we introduced O2 support advisors to the O2 community. These advisors have been available on the community to pickup any account specific questions that would normally involve directing a member to contact customer services ...

Martin-O2 by Former Staff
  • 5900 Views
  • 21 replies
  • 0 kudos

Community Rewards: May 2023

Hi all! Another month, another round of community rewards. Every month we reward members who have been extra helpful in the O2 community, those who took their time to participate on the community and that helped keeping it a fun place to be. And as w...

Breanna by Former Staff
  • 4088 Views
  • 20 replies
  • 4 kudos