cancel
Showing results for 
Search instead for 
Did you mean: 

iPhone 16, iPad mini A17 Pro & Watch Series 10 Megathread + FAQ's

Kei-M_O2
Community Manager
Community Manager
  • 103 Posts
  • 5 Topics
  • 0 Solutions
Registered:

Following on from the recent Apple event we're pleased to announce that the iPhone 16 range, the Apple Watch Series 10 & Watch Ultra 2 is available to buy on O2. See more 👇 for details and shop links.

 

Additionally, the iPad mini A17 Pro is also now available to pre-order for delivery from 23 October!!

 

iPhone 16

 

iPhone 16
iPhone 16 Plus
iPhone 16 Pro
iPhone 16 Pro Max
cf9e7100-0797-463c-91a2-e17eefd3aed2.png iPhone 16 Plus.png iPhone 16 Pro.png iPhone 16 Pro Max.png

 

Apple Watch Series 10 & Watch Ultra 2

 

Apple Watch Series 10
Apple Watch Ultra 2
Watch Series 10 Titanium.png Apple Watch Ultra 2 - Black Titanium.png

 

 

                                                                iPad mini A17 Pro

 

A17 mini.png

 

Message 1 of 808
98,458 Views
807 REPLIES 807

Kei-M_O2
Community Manager
Community Manager
  • 103 Posts
  • 5 Topics
  • 0 Solutions
Registered:

Q. When can I buy the new iPhone 16, Phone 16 Plus, iPhone 16 Pro and iPhone 16 Pro Max?

A. You can buy now 👉 www.o2.co.uk/shopFor business customers visit 👉 businessshop.o2.co.uk/business-shop/apple/

 

Q. When will you release details about the iPhone pricing?

A.You can find out more about pricing on our shop 👉 www.o2.co.uk/shop

 

Q. What about the new Apple Watch Series 10 & Apple Watch Ultra 2?

A. You can buy now 👉 www.o2.co.uk/shop

 

Q. What about the new Airpods 4?

A. You can buy now 👉 www.o2.co.uk/shop

 

Q. Can I use O2 Switch Up on the new iPhone?

AO2 Switch Up is available from pre-order online and in store. Customers who order online will need to send their old phone back when they receive their new phone. Customers who visit a retail store will be asked for their old phone when they collect their new iPhone.  More info about O2 Switch Up 👉 www.o2.co.uk/o2-switch-up

 

Q. Will Rich Communication Services (RCS) be available?

A. We are working to ensure that RCS is available for all our customers as soon as possible

Message 2 of 808
14,293 Views

Kei-M_O2
Community Manager
Community Manager
  • 103 Posts
  • 5 Topics
  • 0 Solutions
Registered:

<reserved for future use>

Message 3 of 808
14,292 Views

Crosscallum
Level 1: Joiner
  • 11 Posts
  • 4 Topics
  • 0 Solutions
Registered:

@Kei-M_O2  Will i be able to preorder the iphone 16 as a contract upgrade on friday?

Message 4 of 808
14,178 Views

gmarkj
Level 66: Unequalled
  • 12878 Posts
  • 95 Topics
  • 1172 Solutions
Registered:

@Kei-M_O2 wrote:

Following on from the recent Apple event we're pleased to announce that the iPhone 16 range will be available to pre-order on O2 from 1pm this Friday, 13 SeptemberSee more details and shop links 👇

 

 


Answer already in the first post @Crosscallum 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 5 of 808
13,889 Views

madasaf1sh
Level 78: King of Kings
  • 12031 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

Already answered in your post last night @Crosscallum  

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 6 of 808
13,803 Views

Crosscallum
  • 11 Posts
  • 4 Topics
  • 0 Solutions
Registered:

Yes but can i preorder as a contact upgrade?

Message 7 of 808
13,691 Views

madasaf1sh
Level 78: King of Kings
  • 12031 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

Yes... @Crosscallum 

 

Inshore you pay the deposit, and on collection day you do the upgrade / switchup / new contract

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 8 of 808
13,642 Views

madasaf1sh
Level 78: King of Kings
  • 12031 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

@Kei-M_O2 

 

Might be worth adding something in around IOS 18 and in particular RCS support on o2 as still with the RC Build there is still no support for RCS on IOS on o2, and this will start getting asked about from the 20th Sept when ISO 18 is released slight_smile


(how many TLA's can I get in one post slight_smile )

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 9 of 808
13,544 Views

MrFrenzy
Level 2: Apprentice
  • 40 Posts
  • 13 Topics
  • 0 Solutions
Registered:

Does anyone know if I can pre order in one store and collect in another?

Message 10 of 808
13,461 Views