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Forum Posts

Future O2 products & services. Get involved!

Hey everyone, On the O2 Community we regularly trial and beta test various products and services that we're considering bringing to the market. This has allowed us to involve many of our members who have helped provide feedback, comments and thoughts...

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Martin-O2 by Community Manager
  • 1218 Views
  • 3 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

SEPTEMBER 2021 UPDATE - iOS 14.8 (Zero Click Malware) We have seen news and media reports of a zero click malware vulnerability within iOS that has been patched with the latest iOS 14.8 update. Please see more info below and update your devices as so...

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Chris_K by O2 Social Media Team
  • 15081 Views
  • 24 replies
  • 4 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

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Chris_K by O2 Social Media Team
  • 20988 Views
  • 22 replies
  • 2 kudos

Welcome to O2!

Hi there! After the initial excitement and elation of ordering or picking up your shiny new phone and sim you may have a few questions. We want to make your journey with O2 as easy and simple as possible so we have asked our community members to help...

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Marjo by Former Staff
  • 21318 Views
  • 10 replies
  • 1 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 48134 Views
  • 25 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Community Manager
  • 87193 Views
  • 1903 replies
  • 7 kudos

Get mates rates with the Multisave Plan!

Hi everyone You might have already noticed this but the former O2 Family Plan has now been renamed to "Multisave", but still offers you the same benefits of 20% off airtime when you add extra phones, tablets or sims to your bill. How the discount wor...

TheresaV by Community Manager
  • 240 Views
  • 0 replies
  • 0 kudos

Community platform upgrade announcement!

Hey everyone, I very happy to announce that the community platform is getting an upgrade which will be going live tomorrow! The platform provider will remain the same (Khoros) but we're upgrading to the latest version, giving the community a much nee...

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Martin-O2 by Community Manager
  • 923 Views
  • 25 replies
  • 4 kudos

Virgin Media O2 launches first ever National Databank

Hi everyone, Virgin Media O2, together with Good Things Foundation, has today launched the first ever National Databank – to tackle data poverty by providing free mobile data to people in need. Created by Virgin Media O2 – and gifted to Good Things F...

Martin-O2 by Community Manager
  • 245 Views
  • 0 replies
  • 2 kudos

The OnePlus Nord 2 5G has now launched!

Hi everyone After a bit of a quiet period around device launches, I am excited to share with you the second device that has launched on O2 this week - The OnePlus Nord 2 5G. What a week! Get uncompromised performance without breaking the bank. With t...

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TheresaV by Community Manager
  • 64 Views
  • 0 replies
  • 0 kudos

The Samsung Galaxy A22 5G has launched!

Hi everyone It's been a while since we announced a new device, which is why I am even more excited to let you know that the Samsung Galaxy A22 5G has now officially launched, available in three elegant colourways (grey, violet & white)! A phone that’...

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TheresaV by Community Manager
  • 157 Views
  • 2 replies
  • 0 kudos

Sony Xperia 1 II Launch

Guys, the highly anticipated Sony Xperia 1 II will be available on O2. We have seen a few posts on here asking for the launch. The new Sony Xperia 1 II is built for speed, it has a powerful Snapdragon 865 processor and unbelievably quick camera autof...

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LukasB by Former Staff
  • 6519 Views
  • 49 replies
  • 0 kudos

Browse our different forum boards!

Hi everyone, We have a lot of different discussion boards here on the Community, each themed around a product or service. If you're looking for help or want to jump in some conversations, we've listed below all our current forum boards so you can fin...

EmilieT by Former Staff
  • 136075 Views
  • 31 replies
  • 3 kudos

Community Rewards: JUNE 2021

Hey guys, I hope you are all doing well. It is my honour to post probably the most favourite thread of all on the community this month. You have all done a great job on the community and for that we are grateful. All this would not be possible withou...

LukasB by Former Staff
  • 559 Views
  • 14 replies
  • 1 kudos

Community Recap: June 2021

Hi everyone You guessed it right. Believe it or not but another month has passed and brought us further into the year. And whilst Summer so far is a bit underwhelming this year, we can't say the same about last month here on the Community Below is ju...

TheresaV by Community Manager
  • 693 Views
  • 20 replies
  • 2 kudos