Welcome & News
See what’s new in the O2 Community and discuss the latest O2 news.
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Forum Posts

Introducing community badges

Hey everyone, I'm happy to announce the addition of a new feature to the O2 community, badges! Community badges are an award that you can earn by completing certain actions on the community such as creating topics, posting replies and various other a...

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Martin-O2 by Community Manager
  • 826 Views
  • 33 replies
  • 5 kudos

Future O2 products & services. Get involved!

Hey everyone, On the O2 Community we regularly trial and beta test various products and services that we're considering bringing to the market. This has allowed us to involve many of our members who have helped provide feedback, comments and thoughts...

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Martin-O2 by Community Manager
  • 2502 Views
  • 6 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

SEPTEMBER 2021 UPDATE - iOS 14.8 (Zero Click Malware) We have seen news and media reports of a zero click malware vulnerability within iOS that has been patched with the latest iOS 14.8 update. Please see more info below and update your devices as so...

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Chris_K by O2 Social Media Team
  • 17248 Views
  • 25 replies
  • 5 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

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Chris_K by O2 Social Media Team
  • 24816 Views
  • 22 replies
  • 2 kudos

Welcome to O2!

Hi there! After the initial excitement and elation of ordering or picking up your shiny new phone and sim you may have a few questions. We want to make your journey with O2 as easy and simple as possible so we have asked our community members to help...

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Marjo by Former Staff
  • 23328 Views
  • 10 replies
  • 1 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 54688 Views
  • 25 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Community Manager
  • 97539 Views
  • 2041 replies
  • 7 kudos

Sony Xperia L2, Now Available With O2!

Hey everyone, The Sony Xperia L2 is now available with O2! This is a great little phone which comes packed with cool features. Take stunning photos with the super wide 8MP selfie Camera he Sony Xperia L2 has a super wide 8MP selfie camera, so you can...

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Martin-O2 by Community Manager
  • 2565 Views
  • 2 replies
  • 0 kudos

Community Highlights from September 2018!

Hi everyone! While we enjoy the beginning of October, it's time to take a quick look back on what happened last month here on the Community! There were many interesting topics created during September and we've picked a few things to highlight below....

Marjo by Former Staff
  • 4826 Views
  • 4 replies
  • 1 kudos

Community Rewards: August 2018

Hey everyone! Can you believe it's already September? No more heatwaves, weather is getting cooler, more rain and cloudy skies.... however, it also means that it's time for the August Community Rewards! We have a lot of members here on the forum each...

Marjo by Former Staff
  • 7260 Views
  • 43 replies
  • 1 kudos

O2 Network Issues - 4th October 2018

Good evening all.As some of you will have seen or potentially experienced yourselves, some customers may have experienced issues using their mobile earlier today.This was fixed within 40 minutes, but some customers may experience intermittent issues ...

Chris_K by O2 Social Media Team
  • 8191 Views
  • 18 replies
  • 0 kudos

New Community Home Page & Other Improvements

Hey everyone! How is your Thursday going? If you noticed a few changes to the Community today, don't worry, it's not your imagination. We're really pleased to officially announce an updated version of our O2 Community Home page! Many of you have prov...

Marjo by Former Staff
  • 17550 Views
  • 387 replies
  • 1 kudos

O2 tests LiFi in new network trial

Hey everyone, LiFi is a new technology that uses light instead of radio signals to transmit data wirelessly. In a new cutting edge trial partnership with pureLiFi O2 have installed pureLiFi’s LiFi-XC system in their Slough HQ in the ‘Explore Room’. T...

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Martin-O2 by Community Manager
  • 7631 Views
  • 13 replies
  • 0 kudos

Sony Xperia XZ3 now available!

Hey everyone, I'm happy to announce that the new Sony Xperia XZ3 is now available wtih O2 in both Black and Bordeaux Red. The Sony Xperia XZ3 is a fantastic handset which offers tons of great features.... Watch entertainment the way it’s meant to be ...

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Martin-O2 by Community Manager
  • 4581 Views
  • 3 replies
  • 0 kudos

Alcatel 3025X now available in Exclusive Metallic Blue!

Hey everyone, The Alcatel 3025X has now been launched in metallic blue! This a great phone which gives you access to all the basics with out the hassle of a full blown smart phone. You can make calls, send texts, and get onto Facebook all on an easy ...

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Martin-O2 by Community Manager
  • 6625 Views
  • 5 replies
  • 0 kudos

The new Alcatel 3T 8” Tablet now available!

Hey everyone, In addition to the Alcatel 1 the Alcatel 3T 8 is also available on O2 from today right here! Get the best of Google Search what you see, with Google Lens. It's a feature on the Alcatel 3T 8 that lets you point your camera towards someth...

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Martin-O2 by Community Manager
  • 3621 Views
  • 2 replies
  • 0 kudos

New Alcatel 1 now available!

Hi everyone, The new Alcatel 1 has now launched, packing up all the benefits of Android at a price that's affordable You can get yours in Metallic Silver, only with O2 right here. Here are a few more things you might like about it: With its distincti...

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EmilieT by Former Staff
  • 4606 Views
  • 8 replies
  • 0 kudos