Welcome & News
See what’s new in the O2 Community and discuss the latest O2 news.
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Forum Posts

Introducing community badges

Hey everyone, I'm happy to announce the addition of a new feature to the O2 community, badges! Community badges are an award that you can earn by completing certain actions on the community such as creating topics, posting replies and various other a...

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Martin-O2 by Community Manager
  • 33 replies
  • 6 kudos

Future O2 products & services. Get involved!

Hey everyone, On the O2 Community we regularly trial and beta test various products and services that we're considering bringing to the market. This has allowed us to involve many of our members who have helped provide feedback, comments and thoughts...

Martin-O2 by Community Manager
  • 6 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

DECEMBER 2021 UPDATE - Stay safe this festive season During this time of the year, we tend to see a heightened level of scams going around, and with many of us taking time off work or winding down for a few days over the festive period, it's easy to ...

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Chris_K by O2 Social Media Team
  • 26 replies
  • 5 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

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Chris_K by O2 Social Media Team
  • 22 replies
  • 2 kudos

Welcome to O2!

Hi there! After the initial excitement and elation of ordering or picking up your shiny new phone and sim you may have a few questions. We want to make your journey with O2 as easy and simple as possible so we have asked our community members to help...

Marjo by Former Staff
  • 10 replies
  • 1 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 25 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Community Manager
  • 2151 replies
  • 8 kudos

O2 Community 2018 Advent Calendar

Hi everyone! It's almost time to start counting down to Christmas!! Some of you might remember our fun 12 Days of Christmas activity from last year with lots of holiday-themed topics... We're shaking things up a bit this time and making this activity...

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Marjo by Former Staff
  • 49 replies
  • 0 kudos

Community Spotlight - Curmudgeon

Happy Friday everyone! It's time for the first Community Spotlight of the year, and today we'll be learning more about ... Curmudgeon Since he joined the forum last November, he has become a regular contributor around here. He answered a few of our q...

EmilieT by Former Staff
  • 106 replies
  • 0 kudos

Community Awards 2018 - Winners!

Hey everyone! Firstly, thanks to everyone for taking part in the thread! The votes are in and it's now time to announce the winners of the 2018 Community Awards! Category winners! Funniest Member - @jonsie Most Helpful Member - @Cleoriff Friendliest ...

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Martin-O2 by Community Manager
  • 65 replies
  • 3 kudos

New 4G Locations - Updated Weekly

Hey everybody,With our previous commitment to rolling out 4G in more-and-more locations, coupled with our recent spectrum acquisition and rapid roll-out of it, we're going to use this thread to announce new locations where 4G has gone live so you can...

Chris_K by O2 Social Media Team
  • 76 replies
  • 8 kudos

Benefits of Choosing O2

Hi everyone,Why should you join O2? That's a question we see pop up every now and then here on the O2 Community and while it's an entirely personal decision, we encourage you to pick the option that suits your needs and requirements best. We'd obviou...

Marjo by Former Staff
  • 15 replies
  • 3 kudos

Community recap: November 2018!

Hi everyone, Now that December has kicked off, it's time to take a look back at what happened on the Community over the past month You've all been incredible as usual, and took part in or created many really exciting topics. We picked a few to highli...

EmilieT by Former Staff
  • 2 replies
  • 0 kudos

Samsung Galaxy A9 now available!

Hi everyone, Good news for all the Samsung fans out there - the new Samsung Galaxy A9 has just launched, and is now available for O2 customers in Caviar Black and Lemonade Blue Take pictures like a pro Whether you're trying to capture an evening self...

EmilieT by Former Staff
  • 13 replies
  • 2 kudos

O2 launches pilot to boost London network ahead of 5G

Hey guys, We've just announced a new network trial we're launching in the capital. Check out some of the highlights below, including further info and details: 'Massive MIMO' pilot in Kings Cross and Marble Arch Technology to enhance connectivity and ...

EmilieT by Former Staff
  • 16 replies
  • 0 kudos

Community Rewards: October 2018

Hi everyone, I hope you all had a great Halloween and October overall! Now that all those scary trick-or-treating times are behind us, it's time for something much less spooky: the October Community Rewards! As you know, every month, we want to give ...

EmilieT by Former Staff
  • 49 replies
  • 2 kudos

Black Hole Friday offers from O2

It's that time of the year, folks! Enter the black hole to find offers on phones, tablets, sims and more. Get them before they’re gone. [video] Offers include: Save up to £200 on the Huawei P20 Pro (and get the Huawei T28 Tablet on us - worth £109) 6...

Chris_K by O2 Social Media Team
  • 5 replies
  • 0 kudos