Welcome & News
See what’s new in the O2 Community and discuss the latest O2 news.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Introducing community badges

Hey everyone, I'm happy to announce the addition of a new feature to the O2 community, badges! Community badges are an award that you can earn by completing certain actions on the community such as creating topics, posting replies and various other a...

Topics1.png Replies1.png Kudos1.png Solutions1.png
Martin-O2 by Community Manager
  • 5009 Views
  • 33 replies
  • 7 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

Future-O2.jpg
Martin-O2 by Community Manager
  • 7260 Views
  • 6 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

MAY 2022 UPDATE - Flubot 1.1 / 2.0 It's been a couple months since our last update, but that doesn't mean these scammers and fraudsters have given up or slowed down - far from it. Scammers are always looking for ways to get unsuspecting users to clic...

scam-header.jpg unnamed.jpeg Flushot.jpeg MyO2-1.jpg
Chris_K by O2 Social Media Team
  • 23678 Views
  • 31 replies
  • 5 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

LatestInfo.png Community_STS_PAC2.png Community_STS_1.png Community_STS_2.png
Chris_K by O2 Social Media Team
  • 29743 Views
  • 25 replies
  • 2 kudos

Welcome to O2!

Hi there! After the initial excitement and elation of ordering or picking up your shiny new phone and sim you may have a few questions. We want to make your journey with O2 as easy and simple as possible so we have asked our community members to help...

CommunityWelcome-2.jpg
Marjo by Former Staff
  • 26648 Views
  • 10 replies
  • 1 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 67230 Views
  • 25 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Community Manager
  • 130730 Views
  • 2455 replies
  • 10 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

O2 community revamp carousel.jpg
Martin-O2 by Community Manager
  • 70475 Views
  • 0 replies
  • 16 kudos

Hwyl fawr, O2 Community 👋

Hi all, I have some sad news to share. Unfortunately, I will no longer be a Community Manager from Friday onwards. Very reluctantly, I have accepted a new job and am starting at the beginning of August. I'll be working as a Community Manager still ac...

lewys-gp by Former Staff
  • 734 Views
  • 17 replies
  • 1 kudos

O2 Community email notifications: now with a new look!

Hi everyone,We're implementing some changes to how the email notifications you receive from the community look!So far, you've been probably getting something along these lines: Now they're going to look more like this: Please let us know if you're al...

Screenshot 2022-07-19 at 11.07.25.png Screenshot 2022-07-19 at 11.06.03.png
RafaC by Community Manager
  • 1270 Views
  • 30 replies
  • 1 kudos

Community Rewards: June 2022

Hi everyone, I have the honour of rewarding those who participated in the community last month! Every month we reward members who have been extra helpful in the O2 community, those who took their time to participate on the community and that helped k...

lewys-gp by Former Staff
  • 1936 Views
  • 27 replies
  • 2 kudos

SMS over Wifi Calling

Hey everyone. I have some fantastic news to share on a network functionality customers have been asking about for a while. We’re excited to confirm that we’re now expanding the Wifi Calling capability to also work with SMS. This means customers who a...

Chris_K by O2 Social Media Team
  • 11231 Views
  • 35 replies
  • 2 kudos

Exclusive UK partnership with Nothing

Want to find out more about the amazing Nothing Phone (1), including pricing and how you can pre-order? Check out our pre-order thread here. It happened, folks. Nothing took the wraps off the Phone (1) and unveiled more about it. See what sets Nothin...

NothingThumb_Main.gif
Chris_K by O2 Social Media Team
  • 1748 Views
  • 8 replies
  • 1 kudos

Community Recap: June 2022

Hey everyone! I'm happy to bring you the community recap for June . Below, are some of the highlights I, @RafaC and @Martin-O2 found in the archive, but please feel free to reply with any you think I've missed and deserve to be shared! Amazing Conten...

lewys-gp by Former Staff
  • 220 Views
  • 1 replies
  • 0 kudos

Phishing, Smishing & Scams. Latest info & advice.

MAY 2022 UPDATE - Flubot 1.1 / 2.0 It's been a couple months since our last update, but that doesn't mean these scammers and fraudsters have given up or slowed down - far from it. Scammers are always looking for ways to get unsuspecting users to clic...

scam-header.jpg unnamed.jpeg Flushot.jpeg MyO2-1.jpg
Chris_K by O2 Social Media Team
  • 23678 Views
  • 31 replies
  • 5 kudos

Happy 15th birthday to The O2!

Not really news as such, just more of a celebration... But The O2 turns 15 years old today! First, a brief history lesson. Originally called the Millennium Dome, the building housed a major exhibition celebrating the beginning of the third millennium...

TheO215.gif
Chris_K by O2 Social Media Team
  • 250 Views
  • 1 replies
  • 0 kudos

Community Rewards: May 2022

Hi everyone, Since @lewys-gp is still enjoying the most beautiful city of Barcelona, it's my duty again to bring you the good news of another community rewards post! Every month we reward members who have been extra helpful in the O2 community, those...

RafaC by Community Manager
  • 2361 Views
  • 28 replies
  • 2 kudos

Want to join our Aura trial programme?

Hi everyone, If you were around on the O2 Community in August last year, you might remember when we announced Aura, the new virtual assistant feature within My O2. We also announced a community feedback trial for Aura, where we gather feedback, sugge...

Marjo by Former Staff
  • 4312 Views
  • 6 replies
  • 2 kudos