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Forum Posts

Recalling our O2 Original 45W and 20W plugs

Hello folks PLEASE READ the below, especially if you’ve purchased an O2 Original 45W or 20W plug in the past, as these products have now been recalled More details can be seen below, including what happens next if you're an impacted customer What’s h...

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Dave-O2 by Community Manager
  • 1419 Views
  • 2 replies
  • 0 kudos

O2 System Updates – 360

Hello everyone, Last year we shared this update around some changes that we’re making to our systems. Since then, we have started the process of migrating customers onto our new platform and this will continue in batches throughout 2023. The aim of t...

ColinO2 by O2 Social Media Team
  • 23146 Views
  • 79 replies
  • 4 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Former Staff
  • 16609 Views
  • 7 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

DECEMBER 2022 UPDATE - Christmas Scammers Jingle bell, jingle bell, jingle bell rock, scam texts chime and we see a rise in crime, fraudsters advancing and enhancing, so we need to beware, we don’t want them to ruin your Christmas cheer. During the f...

scam-header.jpg BublXmasScam.gif surveyscam.jpg.png Phishing-image-1.png
Chris_K by Former Staff
  • 50560 Views
  • 52 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 272351 Views
  • 3193 replies
  • 12 kudos

Priority’s Advent Calendar

What is Priority's Advent Calendar? Every day in December, Priority is ramping up the excitement as we countdown to the best day of the year We’re giving away thousands of prizes with Priority’s advent calendar, where members have the chance to win p...

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Chris_K by Former Staff
  • 5026 Views
  • 9 replies
  • 0 kudos

Disney+ - New Tiering Structure

Hey, everyone Today 1 November 2023, Disney has announced some changes by launching a new Disney+ pricing structure with three separate plans. The three plans being introduced are Standard With Ads, Standard, and Premium. More details on this structu...

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Dave-O2 by Community Manager
  • 1425 Views
  • 8 replies
  • 1 kudos

iPhone 15 & Watch Series 9 Megathread + FAQ's

We're pleased to announce that the iPhone 15 range is now available to order on O2, along with the Apple Watch Series 9 range, including Watch Ultra 2! See more details and shop links below iPhone 15 Links for Pay Monthly customers iPhone 15 iPhone 1...

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Chris_K by Former Staff
  • 57936 Views
  • 368 replies
  • 4 kudos

Community Rewards: November 2023

Good morning folks Please find some more information on the O2 Community Rewards for November These are now separated into three different categories Gold (£20), Silver (£10), and Bronze (£5) As we appreciate your contributions to The Community, we w...

Dave-O2 by Community Manager
  • 1718 Views
  • 21 replies
  • 0 kudos

Migration & porting into O2

Hi everyone, We've put together some information below on how to migrate your number between different types of accounts, which we hope you'll find useful Moving your number from one Pay Monthly account to another, PAYG to Pay Monthly or vice versa i...

EmilieT by Former Staff
  • 76219 Views
  • 58 replies
  • 7 kudos

O2 System Updates – 360

Hello everyone, Last year we shared this update around some changes that we’re making to our systems. Since then, we have started the process of migrating customers onto our new platform and this will continue in batches throughout 2023. The aim of t...

ColinO2 by O2 Social Media Team
  • 23146 Views
  • 79 replies
  • 4 kudos

Phishing, Smishing & Scams. Latest info & advice.

DECEMBER 2022 UPDATE - Christmas Scammers Jingle bell, jingle bell, jingle bell rock, scam texts chime and we see a rise in crime, fraudsters advancing and enhancing, so we need to beware, we don’t want them to ruin your Christmas cheer. During the f...

scam-header.jpg BublXmasScam.gif surveyscam.jpg.png Phishing-image-1.png
Chris_K by Former Staff
  • 50560 Views
  • 52 replies
  • 5 kudos

RCS – An Update from O2

A final reminder for all our Samsung Messaging customers! Our Rich Communication Messaging Service (RCS) is moving to Google, so please ensure you follow one of these sets of instructions to prevent you from losing your Rich Communication Service. To...

Chris_K by Former Staff
  • 29712 Views
  • 24 replies
  • 2 kudos

Samsung Galaxy S23 Range. Pre-order now!

All new from the Samsung Galaxy Series: The S23, S23+ and S23 Ultra are now available to pre-order on O2 Customers can now pre-order the latest devices in the flagship series: The Samsung Galaxy S23, S23+ and S23 Ultra via O2 Those who pre-order befo...

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Chris_K by Former Staff
  • 12856 Views
  • 9 replies
  • 1 kudos

Community Rewards: October 2023

Good Afternoon to all As it's the beginning of a new month, it's time to announce the O2 Community Rewards for October These are now separated into three different categories Gold (£20), Silver (£10), and Bronze (£5) As we appreciate your contributio...

Dave-O2 by Community Manager
  • 2722 Views
  • 22 replies
  • 0 kudos