Hey everyone, We wanted to address some recent discussions about the
future of the O2 and Virgin Media communities that have been taking
place on the forum. As you know Virgin Media and O2 officially announced
their merger back in June of 2021. Since...
Hello everyone, Last year we shared this update around some changes that
we’re making to our systems. Since then, we have started the process of
migrating customers onto our new platform and this will continue in
batches throughout 2023. The aim of t...
Hey @Simple_question The footer on the basket is correct on this one -
there is currently an error on the contract summary detail quoting the
April 2024, which should be April 2025. Anyone taking out a contract
after 08/02/24 will not see any potenti...
Sorry to hear your having those problems @fedup30. We do have a case
open around people being able to access historical bills through MYO2
(i'm chasing that one regularly). The team should be able to get you
what you need though. I can you see you me...
@jonsie wrote: When accessing the roaming pages we are asked to input
our mobile number to check if we are on the new system so as to 'provide
the relevant info for our account' Why is this? There are some
differences to roaming depending on which sy...
Hey @gmarkj that will be me the mystery 5th person. I know you don't see
me post that often on here, but that's down to the great work @Chris_K
and the team do, but don't worry i'm always around in the background
Couldn't resist choosing a song and...
Hello everyone,I know I'm a new face and you won't know who I am, but I
feel the time is right to introduce myself and and give some updates
from my side.My name is Colin and I am the O2 business owner for the O2
Community. Though this is my first po...
