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Introducing - iPhone 16e - ORDER NOW

Good afternoon, folks I'm excited to share that the brand new iPhone 16e is NOW available to order HERE This is available in two elegant matt finishes — black and white and in 128GB, 256GB, 512GB storage options. You also currently have the chance to...

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Dave-O2 by Community Manager
  • 3779 Views
  • 19 replies
  • 1 kudos

Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
  • 37408 Views
  • 55 replies
  • 1 kudos

Access For All - Everything You Need To Know

Hello and welcome to the O2 Community This thread is dedicated to our members who may find it difficult to access any of our services due to a disability or personal situation. Please find everything that you need to know below Accessibility & Vulner...

Dave-O2 by Community Manager
  • 6078 Views
  • 2 replies
  • 3 kudos

Welcome to O2!

Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...

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Martin-O2 by Former Staff
  • 29925 Views
  • 22 replies
  • 1 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

Martin-O2 by Former Staff
  • 13692 Views
  • 0 replies
  • 2 kudos

Why O2? Tap here to find out

You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...

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Chris_K by Former Staff
  • 4410 Views
  • 2 replies
  • 0 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 455826 Views
  • 3429 replies
  • 12 kudos

Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

FAQBanner.gif O2bill_06d9bd0e6e.png
Chris_K by Former Staff
  • 37408 Views
  • 55 replies
  • 1 kudos

Community Rewards: February 2024

Afternoon people Hope we're all looking forward to the weekend Please find some more information on the O2 Community Rewards for February. These are now separated into three different categories Gold (£20), Silver (£10), and Bronze (£5) As we appreci...

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Dave-O2 by Community Manager
  • 6006 Views
  • 34 replies
  • 0 kudos

Introduction of Single Virgin Media O2 ID

*This article has been updated to clarify previously published information. Hey folks Just sending this out to provide an update regarding our new feature that allows Virgin Media O2 customers to link the sign-in details for both their My Virgin Medi...

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Dave-O2 by Community Manager
  • 8735 Views
  • 19 replies
  • 0 kudos

Community Rewards: January 2024

Happy Friday everyone Please find some more information on the first O2 Community Rewards of 2024 for the month of January These are now separated into three different categories Gold (£20), Silver (£10), and Bronze (£5) As we appreciate your contrib...

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Dave-O2 by Community Manager
  • 5981 Views
  • 28 replies
  • 0 kudos

Recalling our O2 Original 45W and 20W plugs

Hello folks PLEASE READ the below, especially if you’ve purchased an O2 Original 45W or 20W plug in the past, as these products have now been recalled More details can be seen below, including what happens next if you're an impacted customer What’s h...

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Dave-O2 by Community Manager
  • 2506 Views
  • 2 replies
  • 0 kudos

Community Rewards: December 2023

Good afternoon Please find some more information on the O2 Community Rewards for December These are now separated into three different categories Gold (£20), Silver (£10), and Bronze (£5) As we appreciate your contributions to The Community, we would...

Dave-O2 by Community Manager
  • 5962 Views
  • 22 replies
  • 0 kudos

Priority’s Advent Calendar

What is Priority's Advent Calendar? Every day in December, Priority is ramping up the excitement as we countdown to the best day of the year We’re giving away thousands of prizes with Priority’s advent calendar, where members have the chance to win p...

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Chris_K by Former Staff
  • 7973 Views
  • 9 replies
  • 0 kudos

Disney+ - New Tiering Structure

Hey, everyone Today 1 November 2023, Disney has announced some changes by launching a new Disney+ pricing structure with three separate plans. The three plans being introduced are Standard With Ads, Standard, and Premium. More details on this structu...

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Dave-O2 by Community Manager
  • 3521 Views
  • 8 replies
  • 1 kudos

iPhone 15 & Watch Series 9 Megathread + FAQ's

We're pleased to announce that the iPhone 15 range is now available to order on O2, along with the Apple Watch Series 9 range, including Watch Ultra 2! See more details and shop links below iPhone 15 Links for Pay Monthly customers iPhone 15 iPhone 1...

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Chris_K by Former Staff
  • 93680 Views
  • 368 replies
  • 4 kudos

Community Rewards: November 2023

Good morning folks Please find some more information on the O2 Community Rewards for November These are now separated into three different categories Gold (£20), Silver (£10), and Bronze (£5) As we appreciate your contributions to The Community, we w...

Dave-O2 by Community Manager
  • 5854 Views
  • 21 replies
  • 0 kudos