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Forum Posts

Access For All - Everything You Need To Know

Hello and welcome to the O2 Community This thread is dedicated to our members who may find it difficult to access any of our services due to a disability or personal situation. Please find everything that you need to know below Accessibility & Vulner...

Dave-O2 by Community Manager
  • 961 Views
  • 2 replies
  • 3 kudos

Welcome to O2!

Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...

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Martin-O2 by Former Staff
  • 21324 Views
  • 22 replies
  • 1 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

Martin-O2 by Former Staff
  • 7831 Views
  • 0 replies
  • 2 kudos

Why O2? Tap here to find out

You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...

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Chris_K by Former Staff
  • 2732 Views
  • 2 replies
  • 0 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 354531 Views
  • 3341 replies
  • 12 kudos

Upcoming community team changes

Hi everyone, I have some important news to share about some upcoming changes to the community team. As some of you know the O2 community has been managed by a 3rd party company for the past 10 years. This has been a fantastic partnership which has se...

Martin-O2 by Former Staff
  • 7617 Views
  • 20 replies
  • 0 kudos

Re: What's the O2 community and how to get started?

Thank you, I am super happy about joining up with 02 again. We didn't have this very helpful community when I was with them several years ago.I'm on a payg sim, hopefully with a big bundle tariff as that's what came through the door. Filled in a form...

Community Rewards: August 2023

Hello, all The latest batch of Community Rewards are here!! Now reduced to three tiers, Gold (£20), Silver (£10), and Bronze (£5). More details on this change can be seen in the recent Changes to Community Rewards post. As we appreciate your contribu...

Dave-O2 by Community Manager
  • 4692 Views
  • 23 replies
  • 0 kudos

Virgin Media O2 to begin switching off 3G in 2025

Hey everyone. I wanted to keep you posted on a press release published today, around Virgin Media O2 to begin switching off 3G in 2025 with enhanced customer experience as the network evolves. See below or the press release for full details. Virgin M...

Chris_K by Former Staff
  • 2115 Views
  • 4 replies
  • 3 kudos

Community Rewards: July 2023

Hi all, Every month we reward members who have been extra helpful in the O2 community, those who took their time to participate on the community and that helped keeping it a fun place to be. And as we appreciate your contributions to the community, w...

Breanna by Former Staff
  • 10803 Views
  • 51 replies
  • 4 kudos

Upcoming Community Changes

Hi everyone, As you'll have seen from @Martin-O2's post earlier this month, he and @Breanna will sadly be leaving us towards the end of next week. Under their guidance and expertise, as well as that from all of our previous Community Admin's from Sta...

Chris_K by Former Staff
  • 3153 Views
  • 8 replies
  • 5 kudos

Changes to Community Rewards

Hi all,Just wanted to notify everyone of an upcoming change to our Community Rewards. For quite a few years we have had the opportunity to thank members who contribute to the community with monthly rewards. Everyone is automatically entered and rewar...

Breanna by Former Staff
  • 1680 Views
  • 1 replies
  • 4 kudos

Pixel Fold Pre-orders are Live!

The Google Pixel Fold is on O2 Introducing Pixel Fold, the only foldable engineered by Google. All the power of the Google Tensor G2 chip – thin and pocket-sized. It's a Pixel phone on the outside. On the inside, it's a sizable, immersive display for...

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Breanna by Former Staff
  • 1198 Views
  • 2 replies
  • 1 kudos

The future of the O2 community

Hey everyone, We wanted to address some recent discussions about the future of the O2 and Virgin Media communities that have been taking place on the forum. As you know Virgin Media and O2 officially announced their merger back in June of 2021. Since...

ColinO2 by O2 Social Media Team
  • 5045 Views
  • 23 replies
  • 1 kudos