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Introducing community badges

Hey everyone, I'm happy to announce the addition of a new feature to the O2 community, badges! Community badges are an award that you can earn by completing certain actions on the community such as creating topics, posting replies and various other a...

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Martin-O2 by Community Manager
  • 5009 Views
  • 33 replies
  • 7 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Community Manager
  • 7260 Views
  • 6 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

MAY 2022 UPDATE - Flubot 1.1 / 2.0 It's been a couple months since our last update, but that doesn't mean these scammers and fraudsters have given up or slowed down - far from it. Scammers are always looking for ways to get unsuspecting users to clic...

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Chris_K by O2 Social Media Team
  • 23678 Views
  • 31 replies
  • 5 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

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Chris_K by O2 Social Media Team
  • 29743 Views
  • 25 replies
  • 2 kudos

Welcome to O2!

Hi there! After the initial excitement and elation of ordering or picking up your shiny new phone and sim you may have a few questions. We want to make your journey with O2 as easy and simple as possible so we have asked our community members to help...

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Marjo by Former Staff
  • 26648 Views
  • 10 replies
  • 1 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 67230 Views
  • 25 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Community Manager
  • 130730 Views
  • 2455 replies
  • 10 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

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Martin-O2 by Community Manager
  • 70475 Views
  • 0 replies
  • 16 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

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Chris_K by O2 Social Media Team
  • 29743 Views
  • 25 replies
  • 2 kudos

Community Recap: January 2022

Hi everyone! Wow, January is already wrapped up :-). And usually, it is a harder month for everyone - Christmas has come and gone, temperatures have dropped and we’re thinking about the year ahead. But, hopefully, the O2 Community has offered a place...

lewys-gp by Former Staff
  • 2463 Views
  • 12 replies
  • 4 kudos

Community Rewards: January 2022

Okay campers, rise, and shine, and don't forget your booties ‘cause it’s cold out there… it’s cold out there every day. No, this isn't a Groundhog Day topic . But, it is one that recurs on the community every month (just not every day ). This is the ...

lewys-gp by Former Staff
  • 2691 Views
  • 23 replies
  • 2 kudos

Order your Samsung Galaxy Z Fold3 | Flip3 | Buds2 | Watch4 today

Great news - All of the devices are now live and available to order! If you spotted our live stream thread (click here to re-watch the stream), you may be aware that Samsung just unveiled their latest smartphones and accessories. So, without further ...

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Chris_K by O2 Social Media Team
  • 3192 Views
  • 17 replies
  • 1 kudos

Community Rewards: December 2021

Hi everyone, First month of the year! Is there a better way to start the new year than getting some rewards? It’s time for December rewards! Every month we reward members who have been extra helpful in the O2 community, those who took their time to p...

RafaC by Community Manager
  • 1110 Views
  • 20 replies
  • 0 kudos

Community Recap: December 2021

Hi everyone! It’s 2022 already! We had so many fun and lovely activities and posts here on the community throughout December that we thought that we should take a moment to look back on what happened last month in the O2 Community.Most of the content...

RafaC by Community Manager
  • 861 Views
  • 3 replies
  • 2 kudos

O2's January Sale now on ❄️

Grab a new year saving Save ‘til summer with six months’ free data, calls and texts on selected devices. Treat yourself to a great deal on smartphones, tablets, sim only plans, and more. And we’ll donate free data to someone who needs it. It’s our da...

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Chris_K by O2 Social Media Team
  • 1273 Views
  • 4 replies
  • 0 kudos

O2 Opening Hours - Christmas 2021

Hi, all ! Lewys here. I'm coming in with the O2 Christmas 2021 opening hours . Phoneline festive opening hours Friday 24/12 Saturday 25/12 Sunday 26/12 Monday 27/12 Tuesday 28/12 Friday 31/12 Saturday 1/1/2022 Sunday 2/1/2022 Monday 3/1/2022 Business...

lewys-gp by Former Staff
  • 3549 Views
  • 4 replies
  • 3 kudos

Community Rewards: November 2021

Hi everyone, We are officially in the last month of the year . We're deep in winter, Christmas is on the horizon and I have the Community Rewards for November. Every month, a great bunch of community members take the time to ask and answer questions ...

lewys-gp by Former Staff
  • 1876 Views
  • 29 replies
  • 6 kudos

Get mates rates with the Multisave Plan!

Hi everyone You might have already noticed this but the former O2 Family Plan has now been renamed to "Multisave", but still offers you the same benefits of 20% off airtime when you add extra phones, tablets or sims to your bill. How the discount wor...

TheresaV by Former Staff
  • 2370 Views
  • 11 replies
  • 0 kudos