Welcome & News
See what’s new in the O2 Community and discuss the latest O2 news.
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Forum Posts

Future O2 products & services. Get involved!

Hey everyone, On the O2 Community we regularly trial and beta test various products and services that we're considering bringing to the market. This has allowed us to involve many of our members who have helped provide feedback, comments and thoughts...

Martin-O2 by Community Manager
  • 715 Views
  • 2 replies
  • 0 kudos

Phishing, Smishing & Scams. Latest info & advice.

JULY 2021 UPDATE 2 - Update on Flubot We know Flubot has been in the news more recently due to it becoming a heavily used form of smishing by these scammers, so we want to update you with more information on what Flubot is, how to spot it, and how to...

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Chris_K by O2 Social Media Team
  • 13684 Views
  • 23 replies
  • 4 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

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Chris_K by O2 Social Media Team
  • 20156 Views
  • 22 replies
  • 2 kudos

Welcome to O2!

Hi there! After the initial excitement and elation of ordering or picking up your shiny new phone and sim you may have a few questions. We want to make your journey with O2 as easy and simple as possible so we have asked our community members to help...

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Marjo by Former Staff
  • 20921 Views
  • 10 replies
  • 1 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 45905 Views
  • 25 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Community Manager
  • 75817 Views
  • 1819 replies
  • 7 kudos

Hello from your new Community Manager Theresa!

Hi everyone, Nice to meet you! My name is Theresa and I will be your new O2 Community Manager as from today. Of course, the lovely Marjo is hard to replace, especially as she spent so much time in the O2 community getting to know all of you and creat...

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TheresaV by Community Manager
  • 1053 Views
  • 58 replies
  • 4 kudos

Community team availability over Christmas

Hey everyone, With Christmas just around the corner now the community team will be taking some well needed time off to relax and recharge our batteries after such a busy year! We've made sure that at least one of us will be around during the period t...

Martin-O2 by Community Manager
  • 2176 Views
  • 19 replies
  • 0 kudos

Upcoming Community Team changes and a goodbye from me

Hi everyone, I hope you're having a good week so far. I’d like to update you all on a couple of Community Team changes coming in the new year! I'm saying goodbye... After working on the O2 Community for several years now, I'm both sad and happy to sa...

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Marjo by Former Staff
  • 2297 Views
  • 14 replies
  • 3 kudos

Community Rewards: November 2020

Hi everyone, happy Friday! It's time to take a look at the Community Rewards for November. We're getting very close to the end of this strange year, and the next time we'll do the Rewards, it will be 2021. Where does the time go?! Each month we have ...

Marjo by Former Staff
  • 2540 Views
  • 44 replies
  • 3 kudos

The new Alcatel 3T 8 Kids Tablet

Hey guys, how are you this morning? This is for the youngsters, for the young at heart or your children. The new Alcatel 3T 8 Kids Tablet is now available on O2. And I have to say this looks so cute I want one too. If you get the Family Tablet Bundle...

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LukasB by Community Manager
  • 259 Views
  • 0 replies
  • 0 kudos

Future O2 products & services. Get involved!

Hey everyone, On the O2 Community we regularly trial and beta test various products and services that we're considering bringing to the market. This has allowed us to involve many of our members who have helped provide feedback, comments and thoughts...

Marjo by Former Staff
  • 470 Views
  • 0 replies
  • 1 kudos

Unwrap the magic of Christmas with O2!

Hey everyone, If you've been watching Strictly Come Dancing you might have noticed O2's brand new Christmas advert! If you were in the kitchen making a brew or just don't watch Strictly check out the advert below. The advert features a song by a fant...

Martin-O2 by Community Manager
  • 1420 Views
  • 5 replies
  • 1 kudos

My O2 Business Improvements

Hello everyone,We've got some great news to share with our O2 Business customers. Over the months and years, we've had some great feedback and insights from our customers who have been using My O2 Business, and we've listened. That's why we're excite...

Martin-O2 by Community Manager
  • 412 Views
  • 0 replies
  • 0 kudos

Community Rewards: October 2020 🔔🔔🔔

Hear thee, hear thee, hope you are doing well. Another successful month on the community and this is all because of you lovely people! Nothing could be done without your hard work and this is why we want to say thank you. Each month we have a huge am...

LukasB by Community Manager
  • 1100 Views
  • 24 replies
  • 0 kudos

The new Nokia 3.4 has launched

Hi everyone, We have even more good device news to share with you today! Do we have any Nokia fans in the community? The new Nokia 3.4 is now available on O2, in Charcoal colour. If you’re looking for a phone that’s fast, powerful and easy on the eye...

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Marjo by Former Staff
  • 368 Views
  • 0 replies
  • 0 kudos