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Forum Posts

Introducing community badges

Hey everyone, I'm happy to announce the addition of a new feature to the O2 community, badges! Community badges are an award that you can earn by completing certain actions on the community such as creating topics, posting replies and various other a...

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Martin-O2 by Community Manager
  • 5009 Views
  • 33 replies
  • 7 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Community Manager
  • 7260 Views
  • 6 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

MAY 2022 UPDATE - Flubot 1.1 / 2.0 It's been a couple months since our last update, but that doesn't mean these scammers and fraudsters have given up or slowed down - far from it. Scammers are always looking for ways to get unsuspecting users to clic...

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Chris_K by O2 Social Media Team
  • 23678 Views
  • 31 replies
  • 5 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

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Chris_K by O2 Social Media Team
  • 29743 Views
  • 25 replies
  • 2 kudos

Welcome to O2!

Hi there! After the initial excitement and elation of ordering or picking up your shiny new phone and sim you may have a few questions. We want to make your journey with O2 as easy and simple as possible so we have asked our community members to help...

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Marjo by Former Staff
  • 26648 Views
  • 10 replies
  • 1 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 67230 Views
  • 25 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Community Manager
  • 130730 Views
  • 2455 replies
  • 10 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

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Martin-O2 by Community Manager
  • 70475 Views
  • 0 replies
  • 16 kudos

Kick-start your Christmas shopping this Black Friday with O2

Hi folks, With the Christmas season soon approaching, many of us like to get presents and gifts well in advance. If you’re like me we have great news! This year O2's Black friday sale includes price crashes and great deals that will make your 2015 Ch...

Anonymous by Not applicable
  • 4819 Views
  • 55 replies
  • 0 kudos

Priority opens its doors to VM customers. Welcome!

Virgin Media broadband, landline, and TV customers and those with O2 to benefit from money-can’t-buy experiences including exclusive show from global artist, Wizkid Priority will be enhanced with new rewards from Virgin brands, as the app opens to Vi...

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Chris_K by O2 Social Media Team
  • 988 Views
  • 9 replies
  • 0 kudos

Bubl's Black Friday & our data pledge this Christmas

The festive season is fast approaching and with Christmas ads now on the telly, you can tell things are now getting into full swing. I'll be staying strong though - no Christmas tree until the month starts with 'D' and ends in 'ecember' Speaking of C...

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Chris_K by O2 Social Media Team
  • 895 Views
  • 0 replies
  • 4 kudos

Community Recap: October 2021

Hi everyone! November is upon us and I begin this Community Recap with one massive question: Am I now allowed to play Christmas songs or do I have to wait until 1st December? Hopefully, this question doesn’t destroy the community and force us into a ...

lewys-gp by Former Staff
  • 1179 Views
  • 6 replies
  • 3 kudos

iPhone 13 / iPad / iPad mini / Watch Series 7 - Megathread

iPhone 13 We're pleased to confirm Apple’s latest products - iPhone 13, iPhone 13 mini, iPhone 13 Pro and iPhone 13 Pro Max - will be coming soon to O2. All will be available to pre-order from 1pm on 17 September and will deliver from 24 September, a...

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Chris_K by O2 Social Media Team
  • 9348 Views
  • 59 replies
  • 0 kudos

The NEW Spacetalk Adventurer Kids Smartwatch has launched

Hey guys, how are we doing today? The announcements keep rolling in but this one is a bit different. You can be too young to go on a ride, you can be too young to drive a car but you can never be too young to have a smartwatch. Give your child the fr...

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LukasB by Former Staff
  • 494 Views
  • 4 replies
  • 1 kudos

Community Recap: September 2021

Hi everyone! We are officially in October . And even though time seems to always fly by, we’re going to take a moment to look back on what happened last month in the O2 Community. Below is just a snapshot of the great content we had over September. W...

RafaC by Community Manager
  • 1507 Views
  • 14 replies
  • 3 kudos

Community Rewards: September 2021

Hi everyone, We are officially in the fourth quarter of the year . Autumn has begun, Halloween is on the horizon and I have the Community Rewards for September. Every month, a great bunch of community members take the time to ask and answer questions...

lewys-gp by Former Staff
  • 2138 Views
  • 23 replies
  • 6 kudos

O2 5G Anniversary: The Wider Benefits of 5G Technology

Tin foils hats at the ready... It's two years to the day since 5G became available on the O2 network. And I thought it would be interesting to talk a little bit about the benefits of 5G! Not how it can maybe help us load a webpage faster or download ...

lewys-gp by Former Staff
  • 552 Views
  • 1 replies
  • 0 kudos