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Forum Posts

Disney+ Extra *UPDATE*

Good morning folks Following on from the announcement shared in November, that Disney had launched a new Disney+ pricing structure with three separate plans: Standard With Ads, Standard, and Premium. We now also have some exciting news to share From ...

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Dave-O2 by Community Manager
  • 783 Views
  • 6 replies
  • 2 kudos

O2 System Updates – 360

Hello everyone, Last year we shared this update around some changes that we’re making to our systems. Since then, we have started the process of migrating customers onto our new platform and this will continue in batches throughout 2023. The aim of t...

ColinO2 by O2 Social Media Team
  • 26599 Views
  • 89 replies
  • 4 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Former Staff
  • 17633 Views
  • 7 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

DECEMBER 2022 UPDATE - Christmas Scammers Jingle bell, jingle bell, jingle bell rock, scam texts chime and we see a rise in crime, fraudsters advancing and enhancing, so we need to beware, we don’t want them to ruin your Christmas cheer. During the f...

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Chris_K by Former Staff
  • 53448 Views
  • 52 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 292506 Views
  • 3250 replies
  • 12 kudos

O2 Community Guidelines

Hi there! If you have just registered on our community, check out our guide on what the O2 Community is all about and how to get started. If you want to join the community, you can register here. Our community is a great place to get help and advice ...

Marjo by Former Staff
  • 88533 Views
  • 25 replies
  • 5 kudos

Support for those affected by earthquakes in Turkey & Syria

Virgin Media O2 is saddened by the devastating earthquake in Turkey (officially known as Türkiye) and Syria and is taking steps to support customers and the relief efforts. Virgin Media O2 will: Credit back the cost of voice calls and SMS messages fo...

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Chris_K by Former Staff
  • 1108 Views
  • 0 replies
  • 3 kudos

Community Recap: January 2023

Hiiii Was January fast or slow? I honestly can’t tell. Time waits for no man, I suppose and February decided to come anyway. It was a steady start to 2023 here on the community with lots of great games, discussions and announcements. Let’s check out ...

Breanna by Former Staff
  • 1291 Views
  • 3 replies
  • 2 kudos

Samsung Unpacked - 1st Feb 2023 @ 6pm

Hey all, Some of you may be aware already, but Samsung will be hosting their annual Unpacked event tomorrow, kicking off at 6pm UK time and you can watch it here. As always we have no official information, but we're buzzing for what Samsung may have ...

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Chris_K by Former Staff
  • 1825 Views
  • 8 replies
  • 0 kudos

Virgin Mobile customers begin move to O2 Plans

Hi everyone, Virgin Media O2 will be giving millions of its customers more data and extra benefits this year as it begins moving all Virgin Mobile customers over to O2’s range of plans. From February, the company will start sending communications to ...

Martin-O2 by Former Staff
  • 3113 Views
  • 12 replies
  • 0 kudos

O2 Roam Freely Lounge - Depart from LGW in style

O2 eliminates the stress of travel this summer with the ‘O2 Roam Freely Lounge’ - a limited-edition holiday haven at Gatwick Airport O2 today launches the latest chapter in its ‘Roam Freely’ campaign with a one off limited-edition airport lounge spac...

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Chris_K by Former Staff
  • 8287 Views
  • 5 replies
  • 0 kudos

Amazon Prime joins O2 Extras + Christmas Offers!

Hey everyone, We’ve got some exciting news to share this week, as well as a reminder on some of our fantastic Christmas deals and offers. Firstly if you’re not familiar with O2 Extras, it’s a way for you to get a little extra, on us. When you take ou...

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Chris_K by Former Staff
  • 1859 Views
  • 5 replies
  • 0 kudos

Community Rewards: November 2022

Can you believe that it's December already? Not only does that mean it's time for ‌ Christmas 2022 on the O2 Community ‌, but also time for another rewards post! Every month we reward members who have been extra helpful in the O2 community, those who...

Breanna by Former Staff
  • 4167 Views
  • 25 replies
  • 2 kudos

Community Recap: December 2022

Hello and Happy New Year! Welcome to 2023 December was thoroughly wintry and some of us even got to see a bit of snow! ‌ Christmas 2022 on the O2 Community ‌ finished off with a bang and it was great to see so many taking part and joining in on the a...

RafaC by Former Staff
  • 1208 Views
  • 3 replies
  • 0 kudos

MyO2 App Update - Direct Debits

Hey guys, We’ve got some great news to share. We’re launching a brand new capability into our MyO2 app to allow you to manage your direct debit details easily and more efficiently. You’ll be able to view and change your direct debit account details i...

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Marjo by Former Staff
  • 13485 Views
  • 17 replies
  • 1 kudos