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Introducing - iPhone 16e - Pre-order NOW

Good afternoon, folks I'm excited to share that the brand new iPhone 16e is NOW available to pre-order HERE with delivery from Friday 28 February This is available in two elegant matt finishes — black and white and in 128GB, 256GB, 512GB storage opti...

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Dave-O2 by Community Manager
  • 288 Views
  • 13 replies
  • 0 kudos

Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
  • 32538 Views
  • 55 replies
  • 1 kudos

Access For All - Everything You Need To Know

Hello and welcome to the O2 Community This thread is dedicated to our members who may find it difficult to access any of our services due to a disability or personal situation. Please find everything that you need to know below Accessibility & Vulner...

Dave-O2 by Community Manager
  • 4893 Views
  • 2 replies
  • 3 kudos

Welcome to O2!

Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...

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Martin-O2 by Former Staff
  • 27386 Views
  • 22 replies
  • 1 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

Martin-O2 by Former Staff
  • 11046 Views
  • 0 replies
  • 2 kudos

Why O2? Tap here to find out

You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...

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Chris_K by Former Staff
  • 3918 Views
  • 2 replies
  • 0 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 422711 Views
  • 3429 replies
  • 12 kudos

O2 launches Visual Voicemail on Google Pixel 3 and 3 XL

Hi everyone, I hope you're having a good day so far! Good news for those who have wished for Visual Voicemail for Android - it has officially launched today. See our press release below. Visual Voicemail is making its way to more phones of O2 custome...

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Martin-O2 by Former Staff
  • 16157 Views
  • 26 replies
  • 1 kudos

Google Pixel 7a is now available on O2!

The latest addition to the Google Pixel Series, the Google Pixel 7a, is now available to buy on an O2 Custom Plan or Plus Plan, offering customers complete flexibility and control to pick a mobile plan that works for them. Plus, those who purchase th...

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Breanna by Former Staff
  • 770 Views
  • 0 replies
  • 0 kudos

Community Recap: April 2023

Greetings (earthlings?) It’s May! We made it through April and now *hopefully* can look forward to some sunshine and rising temps for awhile. We had a great last month with tons of content from you guys so let’s have a look, yeah? Amazing Content Cre...

Breanna by Former Staff
  • 1696 Views
  • 2 replies
  • 1 kudos

Community Rewards: March 2023

Hi all, Another month, another round of rewards! Let me start off by acknowledging that no, the rewards from last month have not been applied yet. We've not forgotten and anyone who messaged me with their number will see them applied in the near futu...

Breanna by Former Staff
  • 6776 Views
  • 37 replies
  • 0 kudos

A new way to use O2 Recycle

Hey all,Today we launched a new way to recycle, which can be used to help decrease your monthly cost for that new phone upgrade you've been thinking about. With O2 Recycle, you can recycle your old tech and get paid one lump sum based on its grading,...

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Chris_K by Former Staff
  • 4983 Views
  • 6 replies
  • 0 kudos

Emergency Alert Test: Sunday 23rd April at 3pm

Emergency Alerts is a new government service that will warn you if there is a danger to life nearby (e.g. flooding, fire). In an emergency, mobile phone masts will broadcast an alert in the affected area. The alert will automatically be received by c...

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Chris_K by Former Staff
  • 14975 Views
  • 40 replies
  • 4 kudos

O2 System Updates - What you need to know

We’ve always been passionate about putting the customer at the heart of everything we do. And we continue to invest in a brighter future for our customers. We’re currently updating our systems so that we can be even more innovative, efficient and str...

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Chris_K by Former Staff
  • 7953 Views
  • 7 replies
  • 4 kudos

Community Recap: March 2023

Hi Hope your first quarter of 2023 was a good one. Here we are, already on to April! Let’s have a look back through March and see what you all got up to. Amazing Content Created by You The Games White Room Quiz Wed 01 Mar 2023 - Regulars` Choice Quiz...

Breanna by Former Staff
  • 989 Views
  • 1 replies
  • 0 kudos

Community Rewards: February 2023

Hiiii, The year is flying by and February is already behind us. Thankfully the previous months of rewards have all been applied so you should see those on your next bills. Well done to everyone who's mentioned below and thank you for taking part in t...

Breanna by Former Staff
  • 7686 Views
  • 40 replies
  • 5 kudos

Uswitch Telecoms Awards 2023

Hey everyone, This week we were up for some trophies from the Uswitch Telecoms Awards 2023 and we're delighted to say... WE WON, not just twice with O2, but a third time if you include Virgin Media's award (which we are, since we're now one big Virgi...

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Chris_K by Former Staff
  • 4664 Views
  • 15 replies
  • 4 kudos