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Forum Posts

Access For All - Everything You Need To Know

Hello and welcome to the O2 Community This thread is dedicated to our members who may find it difficult to access any of our services due to a disability or personal situation. Please find everything that you need to know below Accessibility & Vulner...

Dave-O2 by Community Manager
  • 4137 Views
  • 2 replies
  • 3 kudos

Welcome to O2!

Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...

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Martin-O2 by Former Staff
  • 25551 Views
  • 22 replies
  • 1 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

Martin-O2 by Former Staff
  • 10384 Views
  • 0 replies
  • 2 kudos

Why O2? Tap here to find out

You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...

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Chris_K by Former Staff
  • 3613 Views
  • 2 replies
  • 0 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 413401 Views
  • 3421 replies
  • 12 kudos

Community Recap: April 2023

Greetings (earthlings?) It’s May! We made it through April and now *hopefully* can look forward to some sunshine and rising temps for awhile. We had a great last month with tons of content from you guys so let’s have a look, yeah? Amazing Content Cre...

Breanna by Former Staff
  • 1637 Views
  • 2 replies
  • 1 kudos

Community Rewards: March 2023

Hi all, Another month, another round of rewards! Let me start off by acknowledging that no, the rewards from last month have not been applied yet. We've not forgotten and anyone who messaged me with their number will see them applied in the near futu...

Breanna by Former Staff
  • 6665 Views
  • 37 replies
  • 0 kudos

A new way to use O2 Recycle

Hey all,Today we launched a new way to recycle, which can be used to help decrease your monthly cost for that new phone upgrade you've been thinking about. With O2 Recycle, you can recycle your old tech and get paid one lump sum based on its grading,...

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Chris_K by Former Staff
  • 4905 Views
  • 6 replies
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Emergency Alert Test: Sunday 23rd April at 3pm

Emergency Alerts is a new government service that will warn you if there is a danger to life nearby (e.g. flooding, fire). In an emergency, mobile phone masts will broadcast an alert in the affected area. The alert will automatically be received by c...

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Chris_K by Former Staff
  • 14688 Views
  • 40 replies
  • 4 kudos

O2 System Updates - What you need to know

We’ve always been passionate about putting the customer at the heart of everything we do. And we continue to invest in a brighter future for our customers. We’re currently updating our systems so that we can be even more innovative, efficient and str...

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Chris_K by Former Staff
  • 7810 Views
  • 7 replies
  • 4 kudos

Community Recap: March 2023

Hi Hope your first quarter of 2023 was a good one. Here we are, already on to April! Let’s have a look back through March and see what you all got up to. Amazing Content Created by You The Games White Room Quiz Wed 01 Mar 2023 - Regulars` Choice Quiz...

Breanna by Former Staff
  • 937 Views
  • 1 replies
  • 0 kudos

Community Rewards: February 2023

Hiiii, The year is flying by and February is already behind us. Thankfully the previous months of rewards have all been applied so you should see those on your next bills. Well done to everyone who's mentioned below and thank you for taking part in t...

Breanna by Former Staff
  • 7517 Views
  • 40 replies
  • 5 kudos

Uswitch Telecoms Awards 2023

Hey everyone, This week we were up for some trophies from the Uswitch Telecoms Awards 2023 and we're delighted to say... WE WON, not just twice with O2, but a third time if you include Virgin Media's award (which we are, since we're now one big Virgi...

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Chris_K by Former Staff
  • 4620 Views
  • 15 replies
  • 4 kudos

Community Rewards: January 2023

Hi everyone, January is a wrap and it's already time for another round of rewards. We know you've all been waiting with bated breath for November and December rewards to appear on your bill and they are coming soon along with these from January. Well...

Breanna by Former Staff
  • 12152 Views
  • 73 replies
  • 2 kudos

Community Recap: February 2023

Hello everyone! What’s the deal with February anyway? 28 days is not enough for a whole month! Let’s go take a look at what we were doing over the last four weeks, shall we? Amazing Content Created by You The Games Word Hunt Diamond - Game 142 The WH...

Breanna by Former Staff
  • 1528 Views
  • 3 replies
  • 0 kudos