Welcome & News
See what’s new in the O2 Community and discuss the latest O2 news.
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Introducing community badges

Hey everyone, I'm happy to announce the addition of a new feature to the O2 community, badges! Community badges are an award that you can earn by completing certain actions on the community such as creating topics, posting replies and various other a...

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Martin-O2 by Community Manager
  • 4832 Views
  • 33 replies
  • 7 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Community Manager
  • 7183 Views
  • 6 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

MAY 2022 UPDATE - Flubot 1.1 / 2.0 It's been a couple months since our last update, but that doesn't mean these scammers and fraudsters have given up or slowed down - far from it. Scammers are always looking for ways to get unsuspecting users to clic...

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Chris_K by O2 Social Media Team
  • 23448 Views
  • 31 replies
  • 5 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

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Chris_K by O2 Social Media Team
  • 29584 Views
  • 25 replies
  • 2 kudos

Welcome to O2!

Hi there! After the initial excitement and elation of ordering or picking up your shiny new phone and sim you may have a few questions. We want to make your journey with O2 as easy and simple as possible so we have asked our community members to help...

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Marjo by Former Staff
  • 26550 Views
  • 10 replies
  • 1 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 66893 Views
  • 25 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Community Manager
  • 129438 Views
  • 2444 replies
  • 10 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

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Martin-O2 by Community Manager
  • 70392 Views
  • 0 replies
  • 16 kudos

Here come Plus Plans!

Hi everyone There are some amazing news we wanted to share before we send you off into the weekend: O2 today announces the launch of its super charged Plus Plans, combining all the best parts of O2 to give customers even greater value. Available on s...

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TheresaV by Former Staff
  • 1635 Views
  • 5 replies
  • 0 kudos

5G - Check the facts [From Mobile UK]

Note: The information and video below were created by Mobile UK. Original source here5G is game-changing. We are already seeing the impact it is having in industries worldwide. With any advance in technology people will always have questions. These i...

Chris_K by O2 Social Media Team
  • 434 Views
  • 3 replies
  • 1 kudos

Nature Photography Day - Community Prize Draw

Hey everyone, Today is Nature Photography Day! Nature photography is a fantastic passtime that can be enjoyed by everyone, from the amateur photographer to the professional. All you need is access to the great out doors, even in a urban environment y...

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Martin-O2 by Community Manager
  • 1839 Views
  • 19 replies
  • 0 kudos

Community Rewards: July 2021

Hi everyone It's August! And whilst we hope you are enjoying the weather, we thought we would make it a bit more enjoyable with sharing July's Community Rewards! Each and every month we have many community members asking and answering questions on al...

TheresaV by Former Staff
  • 1097 Views
  • 14 replies
  • 1 kudos

Skyfarer - Drone partnership

Hey guys, how are we doing today? I wanted to post something different from our regular content but I thought it is really interesting. I know that most of you heard of the Amazon drones but have you heard of medical drones? Earlier today we announce...

LukasB by Former Staff
  • 293 Views
  • 1 replies
  • 0 kudos

The new Moto Edge 20 Pro 5G has launched

Hey guys, a very exciting launch today. I am personally obsessed with this one. The new Moto Edge 20 Pro 5G is now available on O2. Tell your story like never before. Capture stunning ultra-high res photos with an advanced camera system and 50x Super...

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LukasB by Former Staff
  • 461 Views
  • 1 replies
  • 0 kudos

Community Spotlight: PhoneChanger

Hi everyone It's been a while that we had a Community Spotlight here on the Community, with the last one featuring our very own @LukasB . And now we are finally back and are super excited to shine the spotlight on @PhoneChanger, who has been a member...

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TheresaV by Former Staff
  • 1330 Views
  • 10 replies
  • 3 kudos

Community platform upgrade announcement!

Hey everyone, I very happy to announce that the community platform is getting an upgrade which will be going live tomorrow! The platform provider will remain the same (Khoros) but we're upgrading to the latest version, giving the community a much nee...

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Martin-O2 by Community Manager
  • 2090 Views
  • 25 replies
  • 4 kudos

Virgin Media O2 launches first ever National Databank

Hi everyone, Virgin Media O2, together with Good Things Foundation, has today launched the first ever National Databank – to tackle data poverty by providing free mobile data to people in need. Created by Virgin Media O2 – and gifted to Good Things F...

Martin-O2 by Community Manager
  • 629 Views
  • 0 replies
  • 2 kudos