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Forum Posts

Recalling our O2 Original 45W and 20W plugs

Hello folks PLEASE READ the below, especially if you’ve purchased an O2 Original 45W or 20W plug in the past, as these products have now been recalled More details can be seen below, including what happens next if you're an impacted customer What’s h...

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Dave-O2 by Community Manager
  • 1515 Views
  • 2 replies
  • 0 kudos

O2 System Updates – 360

Hello everyone, Last year we shared this update around some changes that we’re making to our systems. Since then, we have started the process of migrating customers onto our new platform and this will continue in batches throughout 2023. The aim of t...

ColinO2 by O2 Social Media Team
  • 24461 Views
  • 83 replies
  • 4 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Former Staff
  • 16854 Views
  • 7 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

DECEMBER 2022 UPDATE - Christmas Scammers Jingle bell, jingle bell, jingle bell rock, scam texts chime and we see a rise in crime, fraudsters advancing and enhancing, so we need to beware, we don’t want them to ruin your Christmas cheer. During the f...

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Chris_K by Former Staff
  • 51446 Views
  • 52 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 279394 Views
  • 3212 replies
  • 12 kudos

Roaming MegaGuide

Yes! It’s that time of the year again where we dust off our suitcases, hunt out our holiday clothes and get ready to jet off to sunnier climates. Or a husky ride in Iceland, if that’s your thing. You have everything organised and now you just need to...

EmilieT by Former Staff
  • 45219 Views
  • 13 replies
  • 1 kudos

The Drop: O2 Newsletter October 2022 - Cost of living

Hi everyone!O2 has started to send a monthly newsletter last month called The Drop (to customers who have opted in - incidentally you can do that in MyO2 under "contact preferences") with articles that might be of interest of everyone who uses O2's n...

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RafaC by Former Staff
  • 670 Views
  • 0 replies
  • 0 kudos

Community Recap: September 2022

Hi all! Yes, community members, summer is gone already. For good. Nevertheless, we had a pretty busy September here on the community and we thought that it would be good to reminisce about some of the content shared by and with you on this recap. I h...

Breanna by Former Staff
  • 1133 Views
  • 2 replies
  • 1 kudos

The Drop: O2 Newsletter September 2022 - Smartwatches

Hi everyone!O2 has started to send a monthly newsletter called The Drop (to customers who have opted in - incidentally you can do that in MyO2 under "contact preferences") with articles that might be of interest of everyone who uses O2's network. We ...

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RafaC by Former Staff
  • 1348 Views
  • 2 replies
  • 0 kudos

Community Rewards: April 2022

Hi everyone, May is here so it's time for some rewards! April was again quite a busy month on the community, we had the Easter Week and and many other activities and discussions going on, so now it’s time to say thanks to all of you who have particip...

RafaC by Former Staff
  • 6980 Views
  • 29 replies
  • 2 kudos

Community Archiving announcement

Hey everyone, The community has content going back as far as 2008 and much of this content is now out of date, incorrect or about products and services that are no longer provided by O2. Due to this and to improve the performance of the community we ...

The Drop: O2 Newsletter September 2022 - Device Maintenance

Hi everyone!O2 has started to send a monthly newsletter called The Drop (to customers who have opted in) with articles that might be of interest of everyone who uses our network. We thought that it would be good to share them on the community with al...

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RafaC by Former Staff
  • 1466 Views
  • 3 replies
  • 0 kudos

Community Rewards: August 2022

Hello everyone! Another one in the books for 2022 and on to September. Every month we reward members who have been extra helpful in the O2 community, those who took their time to participate on the community and that helped keeping it a fun place to ...

Breanna by Former Staff
  • 8683 Views
  • 25 replies
  • 3 kudos

5 Reasons to Belong to the O2 Community

Hi everyone! I hope you're all having a great day. Our community is a very important place for us and a very strong channel for feedback and member insights, and we’re constantly putting efforts in making it the best it could be so existing and new m...

5 reasons to belong to the O2 community
Marjo by Former Staff
  • 77069 Views
  • 73 replies
  • 2 kudos

The Drop: O2 Newsletter September 2022 - EU Roaming

Hi all!O2 has started to send a monthly newsletter called The Drop (to customers who have opted in) with articles that might be of interest of everyone who uses our network. We thought that it would be good to share them on the community with all of ...

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RafaC by Former Staff
  • 1692 Views
  • 2 replies
  • 0 kudos