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Forum Posts

Access For All - Everything You Need To Know

Hello and welcome to the O2 Community This thread is dedicated to our members who may find it difficult to access any of our services due to a disability or personal situation. Please find everything that you need to know below Accessibility & Vulner...

Dave-O2 by Community Manager
  • 1015 Views
  • 2 replies
  • 3 kudos

Welcome to O2!

Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...

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Martin-O2 by Former Staff
  • 21337 Views
  • 22 replies
  • 1 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

Martin-O2 by Former Staff
  • 7846 Views
  • 0 replies
  • 2 kudos

Why O2? Tap here to find out

You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...

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Chris_K by Former Staff
  • 2735 Views
  • 2 replies
  • 0 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 355060 Views
  • 3341 replies
  • 12 kudos

Amazon Prime joins O2 Extras + Christmas Offers!

Hey everyone, We’ve got some exciting news to share this week, as well as a reminder on some of our fantastic Christmas deals and offers. Firstly if you’re not familiar with O2 Extras, it’s a way for you to get a little extra, on us. When you take ou...

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Chris_K by Former Staff
  • 2141 Views
  • 5 replies
  • 0 kudos

Community Rewards: November 2022

Can you believe that it's December already? Not only does that mean it's time for ‌ Christmas 2022 on the O2 Community ‌, but also time for another rewards post! Every month we reward members who have been extra helpful in the O2 community, those who...

Breanna by Former Staff
  • 4774 Views
  • 25 replies
  • 2 kudos

Community Recap: December 2022

Hello and Happy New Year! Welcome to 2023 December was thoroughly wintry and some of us even got to see a bit of snow! ‌ Christmas 2022 on the O2 Community ‌ finished off with a bang and it was great to see so many taking part and joining in on the a...

RafaC by Former Staff
  • 1405 Views
  • 3 replies
  • 0 kudos

MyO2 App Update - Direct Debits

Hey guys, We’ve got some great news to share. We’re launching a brand new capability into our MyO2 app to allow you to manage your direct debit details easily and more efficiently. You’ll be able to view and change your direct debit account details i...

My O2 update direct debits
Marjo by Former Staff
  • 13834 Views
  • 17 replies
  • 1 kudos

SMS over Wifi Calling

Hey everyone. I have some fantastic news to share on a network functionality customers have been asking about for a while. We’re excited to confirm that we’re now expanding the Wifi Calling capability to also work with SMS. This means customers who a...

Chris_K by Former Staff
  • 35739 Views
  • 43 replies
  • 3 kudos

iPhone 14 & Apple Watch - Megathread

If your iPhone order is taking longer to arrive than expected, please see our update here regarding the ongoing global supply chain issues currently being experienced by Apple. iPhone 14 We're pleased to confirm Apple’s latest iPhone family - iPhone ...

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Chris_K by Former Staff
  • 62739 Views
  • 181 replies
  • 0 kudos

Community rewards March & April 2021

Hey everyone, I'm happy to announce that it's now time for the April community rewards! In addition we have also been able to make the necessary calculations for the March rewards so if you qualified for either the March or April rewards you have bee...

Martin-O2 by Former Staff
  • 9996 Views
  • 38 replies
  • 0 kudos

Staying connected this Christmas, on O2 [Xmas Ad]

Story highlights below Virgin Media O2 is stepping up its support for people affected by the cost-of-living crisis by piloting the National Databank at 10 O2 stores across the country It’s even easier and simpler for people in need to get 20GB of fre...

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Chris_K by Former Staff
  • 2266 Views
  • 3 replies
  • 3 kudos

12 Days of Christmas: All I want for Christmas is...

Hi everyone! Day 2 of our 12 days of Christmas celebration is here! Santa has kindly gifted us with some £15 Amazon vouchers which we'll be giving out to one random participant from each of the 12 Christmas topics!! We'll announce the winners in the ...

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Martin-O2 by Former Staff
  • 13144 Views
  • 40 replies
  • 1 kudos

Community Recap: November 2022

Hello everyone! It’s December already ‌ Christmas 2022 on the O2 Community ‌ has just kicked off so we’re looking forward to a month of fun taking us right into the New Year. November was a quiet month but you all kept up with some great activities a...

Breanna by Former Staff
  • 1033 Views
  • 1 replies
  • 0 kudos