About Rog22

Rog22 · 15-09-2023

My Orders in My O2 not worked since last year.I keep getting the below error message and have spoken to customer service about it a few times but still not sorted. Has this happened to anyone else?

Rog22 · 20-08-2023

So on the 11th of this month I upgraded from the Xperia 1v to the z fold 5 but my account hasn't updated since then and still shows I have the Xperia and the old tariff that I had with it. It still says on my account that they are sorting my upgrade....

Rog22 · 28-07-2023

Hi I've just pre-ordered the Z Fold 5 and was told like the website says delivery is 11/08 yet Samsung and other networks are saying from the 04/08. Just wondering why O2 is a week behind? Cheers 

Rog22 · 28-06-2023

So I've been into an o2 store and told I can only switch up every 90 days (4 times a year) but according to the website it says whenever you want and no mention of this 90 days policy. It's only because I can't quite get used to the phone I recently ...

Rog22 · 23-06-2023

Sorry, not sure if in right category. So I seen the Z fold 4 512GB on special offer reduced price (Cheaper than the 256GB) so obviously the preferred choice.However... No store currently stocks the 512GB model anymore I'm told and stores cannot order...

Rog22 · 06-10-2023

I pre-ordered my 15 pro max in store and got a txt receipt telling my delivery would be on the 22nd of September, I wasn't able to check on my account my orders so I just trusted in the pre-order process.I got my new iPhone on the 22nd as stated as p...

Rog22 · 15-09-2023

I’ve tried them with no luck but thanks for the info. Just wonder if anyone else has had the same problem and if so how it may have been resolved. Just curious really not a massive issue to me. Someone may know 

Rog22 · 15-09-2023

I know this isn’t o2 but thanks for the info. I was asking if this had happened to anyone else and if so how they went about having it sorted as o2 customer services so far haven’t fixed my issue. Just after a bit of info, that’s all.

Rog22 · 15-09-2023

So I’ve just been to the store now and pre-ordered the 15 pro max without incident. They told the advisor that I was on the legacy account as they were going to check it again so fortunately someone was in there from yesterday that remembered me lol....

Rog22 · 14-09-2023

Yeh I think you are lucky lol I tried a few different stores yesterday all with the same answer until I went back to one of them today and finally got somewhere with persistence lol. Thanks hopefully I get the manager/staff who were in today or I cou...

O2

User Statistics

User Activity

My Orders in My O2 issues

Account not updating after Switch up

Z fold 5 pre-order

Switch up policy change?

Z Fold 4 512GB offer unavailable to me

Re: iPhone 15 Pro Max

Re: My Orders in My O2 issues

Re: My Orders in My O2 issues

Re: O2 Switch Up: Everything you need to know

Re: O2 Switch Up: Everything you need to know