Hey everyone, Welcome to the New to O2 board! If you're a new O2 customer looking for help getting setup and taking advantage of the benefits of being an O2 customer or if you've been with us for a while and need some assistance with a particular que...
Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...
You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...
What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...
I have brought a SIM card to use in my mini hub but I can’t get it to register with o2
Recently moved from Vodafone to O2 and transferred my number across. I had been told that my old number has been moved across yesterday and I am receiving texts but unable to send them as it just says message failure. my 5G works fine, not sure about...
Hi, I spent over an hour on the phone this morning setting up as a new customer. I am yet to receive the confirmation email to confirm my order?! However, I have received my contract. I have also received an O2 username email but I am now locked out ...
I was sent atext when i arrived in the Dominican republic Sat 6 april and told i needed to buy a Zone 2 bolt on which i tried to do and couldnt do So i turned data roaming off Now I get 2 x £6 charge Why
I have been a victim of fraudulent activities on my O2 account. My name is E@@d Ba@@@t and my contact numbers are (REMOVED). You can reach me via email at e……………. ot**Personal info**. In October 2023, I received a call from the phone number "++442081...
I had a Virgin Mobile family account that had 4 mobile numbers registered to it under a single monthly bill. I moved one of the mobile numbers from Virgin Mobile to O2 and created an O2 account; which left me with 3 mobile numbers still registered on...
Hi,I tried your chat but it was busy. I had two Virgin numbers on a family account. Now I have been given a system generated username and migrated. However I already have an active O2 account . Can I combine into one bill? Thanks
Hi, I initiated my switch over to you on Thursday and I'm still seemingly not connected. Please can you tell me when I can expect some service.
I am wanting to join from Vodafone still waiting after 72 Hours
Hi I ordered my new sim card and been waiting for long the last estimated day was Sunday however I haven't heard from o2 services
