Hey everyone, Welcome to the New to O2 board! If you're a new O2 customer looking for help getting setup and taking advantage of the benefits of being an O2 customer or if you've been with us for a while and need some assistance with a particular que...
Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...
You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...
What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...
i did not receive my wi fi pods and there is no mention anywhere
i ordered my sim card a week ago nothing has come
Hello. You have spelt our surname incorrectly. It is “Whitell” NOT Whiteall
I would like to move my old number to this provider
I switched to o2 and gave my PAC code but it has been 10 days and I still haven’t had my number switch over yet.
I have activated my new o2 account with an eSIM and at the same time ported over my phone number from EE. I now have no cellular service and this has lasted over 12 hours. Do I actually have to wait 24hrs before my account and number port completes?
More info (Highlight to read)I ordered an iPhone 15 128gb with SIM card and the email said to look out for emails for delivery but my o2 account still hasn’t been set up I’m wondering what’s going on with this I ordered an iPhone 15 128gb with SIM ca...
I seem to have been sent two sim cards and I am unsure of which one to use, can you assist please?
Hi, I ordered a sim card and monthly subscription with you guys on the 20/11/23. I received a confirmation email stating that the order had been placed and to Keep an eye on my inbox for updates on progress and delivery.I have still not had any follo...
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