help i losst my phone!

[clivityuk]

O2 web chat is down! please help....what do I do?

[clivityuk]

Insanity,......HOW CAN I REPORT A LOST PHONE WHEN I DO NOT HAVE A PHONE!>!>!>>>!>>!?!??!?!??seriously.....that is terrible

[clivityuk]

I loved O2 until this very moment.....NOWHERE to be found when I need them most!!!!!!!!!!!!!

[Cleoriff]

@clivityukCalm down please.

If you can't borrow a phone to call the number in the link then you will have to report it via live chat at 8am tomorrow morning. You will be within the 24 hr period to report it.... so just do it at 8am.

Best of luck.

[clivityuk]

sorry I am calm

Just really *bleep* off and am amazed that U cannot report a lost phone online until 8 am tomorrow.....

It doesnt matter as I will not honour any charges after 11pm this evening....but its the PRINCIPLE!

NO help except for you amazing people in the community.  Honestly.....thats shoddy

Cheers

[Cleoriff]

I will just mention @MI5 here. (He wrote the lost and stolen guide)  The webform no longer seems to be available ...It just takes you back to Contact us section?

[clivityuk]

still waiting until 8am......its 2018 O2!!!! Make sure we can report a phone lost if you have no phone!!   This feels like 1998 again!

ARGGHH

[Poppysmum]

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@clivityuk wrote:

still waiting until 8am......its 2018 O2!!!! Make sure we can report a phone lost if you have no phone!!   This feels like 1998 again!

ARGGHH

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Hope you managed to report your phone lost @clivityuk

[clivityuk]

Of course I have not.....been waiting for them to open.  I am single, only have a cell phone......no WAY to report it until 8am when web chat opens.  This is a problem I honestly feel o2 should address.  I have been waiting to report it lost for HOURS

[Anonymous]

Live chat will likely say you have to call & report it

[Poppysmum]

You have made me realise i only have my mobile and would be like you if i lost up 😞 

Pay for landline but no phone plugged in not got one.

Good luck at 8am 

Sorry i hadnt realised it was before 8am when i posted