Logging in to app

[Woody8]

Anyone else have problems logging into the app? It repeatedly sends me into a loop of logging in, getting phone authentication code, logging in again and so on. 
chatbot no help at all

[pgn]

The app can get a bit fussy after an update - try the web version, @Woody8 

https://accounts.o2.co.uk/signin

Use an incognito or InPrivate tab in your browser to make sure the OTP challenge works (the Forum uses the same auth mechanism).

If that works, uninstall app, reboot phone and reinstall the app.

If app still broken, or web app access is also borked, then it is a call to O2, try the social media team on either of...

• X (formerly known as Twitter) – DM
• Messenger – @o2uk

And be persistent. Good luck!