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Level 3: Thinker
Posts: 40
Registered: ‎01-06-2017

Re: help i losst my phone!

[ Edited ]

Insanity,......HOW CAN I REPORT A LOST PHONE WHEN I DO NOT HAVE A PHONE!>!>!>>>!>>!?!??!?!??seriously.....that is terrible

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Level 3: Thinker
Posts: 40
Registered: ‎01-06-2017

Re: help i losst my phone!

[ Edited ]

I loved O2 until this very moment.....NOWHERE to be found when I need them most!!!!!!!!!!!!!

 

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Posts: 84,411
Topics: 715
Registered: ‎14-01-2013

Re: help i losst my phone!

[ Edited ]

@clivityukCalm down please.

If you can't borrow a phone to call the number in the link then you will have to report it via live chat at 8am tomorrow morning. You will be within the 24 hr period to report it.... so just do it at 8am.

Best of luck.

*The Game Is On*

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Level 3: Thinker
Posts: 40
Registered: ‎01-06-2017

Re: help i losst my phone!

[ Edited ]

sorry I am calm

 

Just really *bleep* off and am amazed that U cannot report a lost phone online until 8 am tomorrow.....

 

It doesnt matter as I will not honour any charges after 11pm this evening....but its the PRINCIPLE!

 

NO help except for you amazing people in the community.  Honestly.....thats shoddy

 

Cheers

 

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Posts: 84,411
Topics: 715
Registered: ‎14-01-2013

Re: help i losst my phone!

[ Edited ]

I will just mention @MI5 here. (He wrote the lost and stolen guide)  The webform no longer seems to be available ...It just takes you back to Contact us section?

*The Game Is On*

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Level 3: Thinker
Posts: 40
Registered: ‎01-06-2017

Re: help i losst my phone!

[ Edited ]

still waiting until 8am......its 2018 O2!!!! Make sure we can report a phone lost if you have no phone!!   This feels like 1998 again!

ARGGHH

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Posts: 1,032
Topics: 76
Kudos: 165
Solutions: 7
Registered: ‎07-10-2012

Re: help i losst my phone!

[ Edited ]

@clivityuk wrote:

still waiting until 8am......its 2018 O2!!!! Make sure we can report a phone lost if you have no phone!!   This feels like 1998 again!

ARGGHH


Hope you managed to report your phone lost @clivityuk

 

 

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Level 3: Thinker
Posts: 40
Registered: ‎01-06-2017

Re: help i losst my phone!

[ Edited ]

Of course I have not.....been waiting for them to open.  I am single, only have a cell phone......no WAY to report it until 8am when web chat opens.  This is a problem I honestly feel o2 should address.  I have been waiting to report it lost for HOURS

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Anonymous
Posts: 0

Re: help i losst my phone!

[ Edited ]

Live chat will likely say you have to call & report it

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Posts: 1,032
Topics: 76
Kudos: 165
Solutions: 7
Registered: ‎07-10-2012

Re: help i losst my phone!

[ Edited ]

You have made me realise i only have my mobile and would be like you if i lost up Smiley Sad 

 

Pay for landline but no phone plugged in not got one.

 

Good luck at 8am 

 

Sorry i hadnt realised it was before 8am when i posted