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Change phone number

shamick59
Level 1: Joiner
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Hubby and I have ported our old number to O2 but cannot change it on the iphone  The correct number shows when we make calls but can't update the info on the phone settings

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MI5
Level 94: Supreme
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@shamick59 

A reset of your network settings usually fixes this issue.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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madasaf1sh
Level 79: Lord of the Boards
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@shamick59 

 

If you have iMessage and Facetime switched on turn them off, then reboot the phone, and you should be able to change your phone number if it doesnt automatically do so, once done turn iMessage and Facetime back on. 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
  • 154636 Posts
  • 658 Topics
  • 29437 Solutions
Registered:

@shamick59 

A reset of your network settings usually fixes this issue.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
2,767 Views