27-05-2019 11:55 - edited 27-05-2019 11:57
Follow the advice here
All information you need is in that guide
You should be able to stop it via My O2 http://www.o2.co.uk/myo2. If this creates a problem then give customer services a call on 202
Best of luck and welcome to the forum
on 27-05-2019 14:03
As you have posted in pay monthly do you mean you want to cancel a recurring bolt on?
If so, you need to call customer service on 202.
If you mean PAYG auto top up, this can be cancelled by going to the payments page in your MyO2 or by speaking with customer service on 4445.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
on 28-05-2019 11:58
Hi @Gift, and welcome to the forum
Whether you meant Pay As You Go auto top-up, or Pay Monthly recurring bolt-ons, the information above should help you get this sorted. It'd be great if you could let us know how you get on though, and if you need any further advice
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