Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Service

Number changed as of nuisance ohone calls and my service still not came back on gow long does it normally take to come back on?

Resolved! Proof of usage and purchase

i am trying to make a clame and need my prove of usage

Resolved! Phone randomly barred for some reason

Hi there, For some reason I have recieved a text the other day saying that my phone has been barred until I pay my recent charges of around £300. Which is perfectly fine in my case as I've never missed my payment on my contract. However they are now ...

Resolved! does o2 throttle your wifi usage if you reach your data usage?

i get 5gb of data each month. watched the england game the other day in the middle of no where. got a pop up on my phone saying i was about to run out of data. so i turned my data saver thingy on. however today and yesterday my phone has been beyond ...

i cannot call from my mobile xxxxxxxxxx

hi [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Calling Europe Zone when you are roaming is inclusive?

Am I interpreting this correctly or not? Here's what is says on the website is included in the European romaing charges: Making calls and sending texts within our Europe Zone (excluding the UK), to any other country in our Europe Zone (including the ...

Resolved! Sim only contract

I purchased a 12 month sim only contract last year. When the 12 months finishes does it roll over to a higher rate or roll over with the same deal?

Resolved! replacement sim

Please could someone explain how to order a new sim card - mine seems to have stopped working

Resolved! Direct debit changes

How can I change my bank details for the direct debit, from my account to an actual phone user account?

Resolved! 4G calling Milton Keynes Not Working

Hi, Just noticed that the 4G calling coverage now includes Milton Keynes.I cannot get it to work, I am shown as being in a well covered area. 4G data signal is fine but the iphone refuses to make a call on 4G. My WiFi calling works well at home, but ...

O2

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