Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Use my phone in spain

Can I use my phone in spain?

Resolved! Has my order been placed?

Hi I placed an order yesterday and paid £30 upfront (it seems to be in my pending). It asked me to wait 24 hours to recieve confirmation but I haven't had any yet. Is this normal? Thanks Marc

Resolved! test

Good Morning My contract as ended, how do I cancel my contract but still keep my number? Thankyou

Resolved! End mz contract

Hello,I woud like to end my contract

Resolved! Bolt On

If I go for a Bolt On, I see that it is carried on to the next month, If I don`t use it all is it carried on to the 3rd and 4th months ect, or do I lose it after the 2nd month.

Resolved! How to top-up with a non-UK debit card

Is it possible to-top up my account by being abroad and using a non UK debit card ?

Resolved! AKG headphones

Just upgraded to the Samsung S9...offer giving you a free claim to AKG headphones....offer ends 6/2/19.....but when you go online to complete the form,states come back 6/2/19 to complete....how you can you complete it on the end date???....

Resolved! O2 Family Discount

Hi I have spoken with O2 Customer Care and also gone through some posts about O2 Family Discount. There is still one point am not clear about.. I am on O2 Open Discount 25% and want to bring my wife on O2 SIM Only. In order to get O2 Family Discount,...

Resolved! Stolen phone, replacement SIM, while in Spain

Hi All, I know this is a longshot, but I have had my phone stolen while in Madrid (i am working here for a couple of months) I won't be back in the UK for 2 weeks to receive my replacement SIM, also its Easter so not even sure it will make it here ev...

Resolved! Unlink accounts

How do I unlink accounts and set up separate logins?

O2

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