Solved: upgrading contract

kk1 · ‎30-09-2018

Hiya, what happens when you upgrade your contract (SIM only) and decide to cancel after a week or so, do they change your contract to previous one or cancel everything. Can you upgrade to 30 days SIM only contracts and cancel with 1month notice?

MI5 · ‎30-09-2018

If your old tariff is still available they will put you back on it, if not, they will cancel.
Yes, your other option is to upgrade to 30 day sim and cancel after 1 month.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎30-09-2018

If your old tariff is still available they will put you back on it, if not, they will cancel.
Yes, your other option is to upgrade to 30 day sim and cancel after 1 month.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎01-10-2018

Hi @kk1, did you get all the information you needed or have any further questions the community could help you with? Welcome to our forum!

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