Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237905 Views
  • 2 replies
  • 2 kudos

Resolved! Text charges

Just got my 02 phone sent a group text to tell contacts if new number and just been charged £14 for it why is this my contract gives me unlimited text.

Crainy by Level 1: Joiner
  • 2695 Views
  • 10 replies
  • 0 kudos

Resolved! Recent calls

Hi, how can i find my recent calls that i have made after my bill was generated?

Ash0915 by Level 1: Joiner
  • 3688 Views
  • 2 replies
  • 0 kudos

Resolved! PUK the hard to get code

My contract is up this week and there’s The same phones that have been on market all year have nothing to grab me,but rumours of something big comming from Apple at end of year made me think I’ll wait and not tie myself to a contract yet. So I went o...

Kymosabby by Level 1: Joiner
  • 1843 Views
  • 9 replies
  • 0 kudos

Resolved! Best way to Call Uganda

HiI'd be grateful for any help and advice please.My daughter has just arrived in Uganda and is getting a local sim to be able to keep in contact with her local hosts.What's the cheapest way for me to keep in contact with her? Her wifi I believe is in...

Jamlagoon by Level 1: Joiner
  • 1996 Views
  • 7 replies
  • 0 kudos

Resolved! Upgrade credit check

My iPhone 7 is on its last legs and I can upgrade whenever I like for £192 so I’m thinking of doing that. However, due to various reasons, my credit rating isn’t the greatest right now.So my question is, if I upgrade early, will they do a credit chec...

Resolved! Pay monthly to Sim Only

Hi! I was wondering if anyone has ever 'upgraded' from pay monthly contract to a sim only contract? Basically my contract is due to finish in March, I have a notification on my phone when I go to upgrade saying I can upgrade early for a smaller fee t...

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Anonymous by Not applicable
  • 37410 Views
  • 4 replies
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Resolved! Delivery ukmail

I ordered my contract phone early this morning around half 12, and received emails this morning saying I can track the delivery, but I couldn't track it so I phoned up and they said wait an hour or 2 so I've waited 6 hours and still nothing, I did pi...

Resolved! Pay bill

I’m old customer and have outstanding bill I want to pay. When I try to sign in with my email and number I’m not recognised. Want this paid soon as I’m paying interest now.

Anonymous by Not applicable
  • 967 Views
  • 2 replies
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Premium Number Charges

My bill showed a charge for calling a premium number I knew I hadn't called. Further investigation revealed it was an O2 number. I had dialled 4444 from my pay monthly phone to top up a friend's PAYG O2 phone and O2 had diverted me to the premium num...

Resolved! Speed Dial

My Samsung Galaxy S6 keeps deleting landline speed dial numbers while mobile numbers are retained - please can someone help?

Knitter1 by Level 1: Joiner
  • 1116 Views
  • 3 replies
  • 0 kudos