Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Police discount help

I just joined 02, im in the MET and i was hoping if you could help me get my police discount please

Resolved! Airtime

Ive just paid my airtime bill in full will i get put back on even tho i have a outstanding device bill

Unable to view bill - yet again

I have two bills on 1 account. I can always open the bills (in a separate window) to view them for one of accounts with no issues.For the other account I am unable to view them, and this happens every time I need to view one which is approximately ev...

Charges

I have been using an app called connect. This allows me to send messages to a group of people using my message Allowance. I’ve used this for five years and suddenly have been charged 41p For each message in the group. Has 02 changed their charging wi...

Resolved! Unlimited music streaming

Hello again I am on a 30gb airtime refresh plan and i just noticed i get free music streaming. It didn't mention this in the tariff details when i ordered online and looking at other tariffs it doesnt state you get this. I would of gone with a lower ...

Resolved! Charge on account

I’ve been charged £4.50 on my account. I was on Facebook and while scrolling , suddenly a text came thru saying thanks for subscribing!!! I instantly replied “Stop” but was still charged. I didn’t agree to anything

Resolved! Voice mail

Is it possible to retrieve an accidentally deleted voicemail?

Resolved! Direct Debit

How can I change my bill date and have the monthly payment come out on the 1st of each month?

Resolved! Snapchat not working in Boston USA

My daughter is on holiday in Boston USA and her snapchat isn't working. She has the O2 travel and facebook etc is working, Snapchat is turned on in mobile data so not sure what else to do, Any advise would be much appreciated. Thanks in advance

Resolved! Can i keep my number if still in contract but have another contract with different provider?

Hi, im still in a contract with o2 till 3rd july but have ordered a new contract with virgin, my question is can i still keep my o2 number and use my new phone on virgin? So i will be on 2 contracts at the same time with different providers,, i wont ...

custom-community-header-logo.text

Forum Posts