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As you have posted in pay monthly do you mean you want to cancel a recurring bolt on?
If so, you need to call customer service on 202.
If you mean PAYG auto top up, this can be cancelled by going to the payments page in your MyO2 or by speaking with customer service on 4445.
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Hi @Gift
Follow the advice here
https://community.o2.co.uk/t5/How-to-Guides/How-to-Pay-Your-Bill-Contract/ba-p/1014090
All information you need is in that guide
You should be able to stop it via My O2 http://www.o2.co.uk/myo2. If this creates a problem then give customer services a call on 202
Best of luck and welcome to the forum 
- 144096 Posts
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As you have posted in pay monthly do you mean you want to cancel a recurring bolt on?
If so, you need to call customer service on 202.
If you mean PAYG auto top up, this can be cancelled by going to the payments page in your MyO2 or by speaking with customer service on 4445.
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Hi @Gift, and welcome to the forum 
Whether you meant Pay As You Go auto top-up, or Pay Monthly recurring bolt-ons, the information above should help you get this sorted. It'd be great if you could let us know how you get on though, and if you need any further advice
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