on 27-05-2019 11:29
on 27-05-2019 14:03
on 27-05-2019 14:03
As you have posted in pay monthly do you mean you want to cancel a recurring bolt on?
If so, you need to call customer service on 202.
If you mean PAYG auto top up, this can be cancelled by going to the payments page in your MyO2 or by speaking with customer service on 4445.
on 27-05-2019 11:46
27-05-2019 11:55 - edited 27-05-2019 11:57
27-05-2019 11:55 - edited 27-05-2019 11:57
Hi @Gift
Follow the advice here
https://community.o2.co.uk/t5/How-to-Guides/How-to-Pay-Your-Bill-Contract/ba-p/1014090
All information you need is in that guide
You should be able to stop it via My O2 http://www.o2.co.uk/myo2. If this creates a problem then give customer services a call on 202
Best of luck and welcome to the forum
Veritas Numquam Perit
on 27-05-2019 14:03
on 27-05-2019 14:03
As you have posted in pay monthly do you mean you want to cancel a recurring bolt on?
If so, you need to call customer service on 202.
If you mean PAYG auto top up, this can be cancelled by going to the payments page in your MyO2 or by speaking with customer service on 4445.
on 28-05-2019 11:58
Hi @Gift, and welcome to the forum
Whether you meant Pay As You Go auto top-up, or Pay Monthly recurring bolt-ons, the information above should help you get this sorted. It'd be great if you could let us know how you get on though, and if you need any further advice
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
on 04-06-2019 03:39