Upgraded phone but no O2 signal - no bars

mellwilton · ‎03-09-2021

No signal on new iPhone

Cleoriff · ‎03-09-2021

@mellwilton

If you are just talking about signal then check this guide

Guide: How can I sort out my network issues?

Veritas Numquam Perit

MI5 · ‎03-09-2021

@mellwilton

You need to use your old sim or do a sim swap to activate the new sim Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

TheresaV · ‎08-09-2021

Hi there @mellwilton were you able to sort this out with the advice given above?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

Upgraded phone but no O2 signal - no bars

Validation codes

Sim Only for tablet Upgrade Issue

Account change by O2 without my knowledge

CREDIT FILE REFERRAL TEAM - NO RESPONSE

No signal or data