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Security alert

Gary12
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi I have received a txt asking me to enter a one to enter a one time code, did you send this request.

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madasaf1sh
Level 68: Extraordinaire
  • 5898 Posts
  • 32 Topics
  • 1927 Solutions
Registered:

@Gary12 

 

If you didn't request the code, then ignore it and call o2 on 202 from your o2 phone, as it could be that someone is trying to access your account. 

 

Also ensure all your passwords are changed on any o2 service, just to be safe.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Message 2 of 2
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madasaf1sh
Level 68: Extraordinaire
  • 5898 Posts
  • 32 Topics
  • 1927 Solutions
Registered:

@Gary12 

 

If you didn't request the code, then ignore it and call o2 on 202 from your o2 phone, as it could be that someone is trying to access your account. 

 

Also ensure all your passwords are changed on any o2 service, just to be safe.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 2
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