cancel
Showing results for 
Search instead for 
Did you mean: 

Upgraded phone but no O2 signal - no bars

mellwilton
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

No signal on new iPhone 

Message 1 of 4
499 Views
3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 126907 Posts
  • 834 Topics
  • 7577 Solutions
Registered:

@mellwilton 

If you are just talking about signal then check this guide

Guide: How can I sort out my network issues?

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
496 Views

MI5
Level 94: Supreme
  • 150615 Posts
  • 645 Topics
  • 28689 Solutions
Registered:

@mellwilton 

You need to use your old sim or do a sim swap to activate the new sim Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 4
489 Views

TheresaV
Former Staff
  • 1930 Posts
  • 80 Topics
  • 12 Solutions
Registered:

Hi there @mellwilton were you able to sort this out with the advice given above?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? :slight_smile:
signature

Message 4 of 4
465 Views