Get tech support for your O2 issues

Resolved! Daily data allowance

Why, when I have plenty of data left in my plan, does it stop me streaming some evenings saying I have used up my daily data allowance? Thanks

Resolved! How do I report a network fault

Hello I have now been without a signal for 24hours I do not know how to report the fault i have checked the network status checker all it says is theres a fault but it doesn't help me any further than that, I need my phone for my job and my phone doe...

Resolved! Sim

Hello I have upgrade my phone and don’t the text part to swap over my sim but now it deactivated on my old phone and not active on my new phone , iam on call for search and rescue so I need my phone sort ASAP please , new sim number is xxxxxxxxxxxxx ...

Resolved! Question re unlocking an old phone

I have a new phone and a new contract with O2 and kept my number. I gave my old phone to my grandson for his first day back at school...but it doesn't work as they don't have an O2 sim. I read that you go into the my O2 app to unlock the old phone, b...

Resolved! Need to send a phone back that I don’t want

I have the Samsung galaxy s21 which is not the phone I wanted. I wanted the iPhone 12 in purple I need to know how to send it back please

Resolved! iPad sim

Hi please can you tell me can I use the new SIM card for my phone in my iPad

Resolved! Security alert

Hi I have received a txt asking me to enter a one to enter a one time code, did you send this request.

Upgraded phone but no O2 signal - no bars

No signal on new iPhone

Phone Order

Hi, I placed an order yesterday morning and it said on the order that i could pick it up from the story today (as in yesterday the day i ordered) On the confirmation email it states wait for your next email to say the order is ready or head to the st...

Resolved! Can’t afford bill

I can’t afford my bill and need someone to talk to, I need a number. The payment management number does not work.

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