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Forum Posts

Get an MCK for my phone

I recnetly upgraded my phone with O2 and wanted to give my old phone (S7) to my girlfriend since her phone was from the dark ages. I put her SIM into the phone and prompted for a PUK. I falsely assumed it was her PUK, not mine and put in the code thr...

Sudds by Level 1: Joiner
  • 1212 Views
  • 4 replies
  • 0 kudos

OTP messages not coming through

Aqua are sending OTP passcodes to my phone. This was working but more recently I’m not receiving them. Aqua confirmed the passcodes are coming through their end and so asked me to contact o2. I can’t log into my account without this.

Bonnie83 by Level 1: Joiner
  • 1341 Views
  • 3 replies
  • 0 kudos

Resolved! Sync my 2 phones to my 02

Can someone explain to me how to sync my 2 phones to my account please 

Suhad2 by Level 1: Joiner
  • 544 Views
  • 2 replies
  • 0 kudos

Resolved! New sim

HiI have a new sim. I gave my pac code when ordering. New sim is in how long before I have my old number? I don’t think I need to text swap but there are no clear instructions for this if I am bringing number with me. Thanks

Sarah18 by Level 1: Joiner
  • 623 Views
  • 2 replies
  • 0 kudos

Resolved! Phone turning off

Hi my name is Donna I had a new phone for a few weeks and its turned itself of on 2 occasions is there any reason for this my phone is samsung galaxy A21s

Donna10 by Level 1: Joiner
  • 505 Views
  • 1 replies
  • 0 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 14496 Views
  • 9 replies
  • 4 kudos

Resolved! reactivate a number

How can I reactivate my number. I still have credit. I need a urgent reply. Thanks a lot

Ivy2013 by Level 1: Joiner
  • 2533 Views
  • 7 replies
  • 0 kudos

Resolved! Problem with photo album with new sony xperia 5 after the 'set up my device' process.

Hello I received my new sony xperia 5 yesterday and did the google 'set up my device option from settings. The phones started to sync all of the apps. After this completed I noticed that in the photo album alot of my pictures were missing. So I did s...