Get tech support for your O2 issues

Resolved! Moving to O2 and want to keep my number.

Hello communityI am moving to O2 and want to keep my number. I done all procedures required. but got received next email from BluePrism++++++The request could not be completed, the following reason is given for the rejection:Validation Exception: Sor...

Resolved! No network connection on new phone/sim

I have just upgraded my sons phone lPhone xs to iPhone 12 Pro keeping the same number. He has transferred all his data from the xs but he has no network services on the new 5G sim that came with the phone. I thought his number would be automatically ...

Resolved! Changed O2 SIM to new phone and now network access for calls

HiI have transferred my O2 SIm to a new phone and I do not appear to be connected to the network for calls and texts. My phone shows no signal strength for phone calls - I can't make calls i get a message not connected to network and all incoming cal...

Resolved! extend ringing time on my mobile

My mobile only rings a few times, before ringing off, and I keep missing calls because of this, My phone is a Galaxy S8. Could you please tell me how I can extend the ring time so that I can answer the call before it rings off, I am told that this ca...

Resolved! Upgrading and existing tariff.

Hi. I’m hoping some kind folk could answer a few queries I have. Thanks in advance. After having the same phone for 5 years, with O2, I have upgraded to a new phone and new tarrif - via the upgrade option in the O2 app. What happens to my old tariff ...

Can the Huawei P30 Pro or P40 Pro connect to the car (2016 model)

Hi There, I'm thinking of upgrading to a Huawei P30 Pro or a P40 Pro but I want to know whether they can connect to the car (Fiesta 2016 model) using bluetooth to play music and make/receive calls. I can find out is that they use an app called Androi...

O2 - the hell - Need to speak to someone

how can I contact a f ... GURU I'm doing circles between contact us and again contact us ....and that idiot AURA I need help with roaming in Romania ...no data available ....it show 4G but not internet

Resolved! do I fully charge my phone before using it for the first time?

Hi Just got a new phone after a couple of years Do I charge the phone fully before using it for the fist time? Just wondered what is best for battery health Thanks

Resolved! Calls dropping

Over the last few weeks my phone has been cutting off during most calls for no reason. I have a good signal at home and in the local area. This happens when I make the call and when someone else has called me. The line just cuts off and goes dead wit...

No service, trying to get PAC code

Hi, my phone has no service, but I need a PAC code to change to another provider.My contract was up on 28th February, but I don't think my sim was meant to switch off. How do I get my PAC code?

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