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Forum Posts

[Video Guide] Increase text size on iOS or Android

Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...

Chris_K by Former Staff
  • 5753 Views
  • 2 replies
  • 2 kudos

Resolved! Can't Receive call From Three Users

Hello This Is Prashantkumar Nai I am The Account holder,I did not received call from three users since i am joined into the O2,I recently Talk with Three Network team as well they suggest me that please contact your current network Provider

Prashant by Level 1: Joiner
  • 783 Views
  • 2 replies
  • 0 kudos

No mobile plan found

I have just got my new phone and have inserted the sim, however, when I go to my settings it says the mobile plan can't be found. I need help to fix this

Ogame31 by Level 1: Joiner
  • 707 Views
  • 2 replies
  • 0 kudos

Abysmal Data Coverage in Plymouth

Good afternoon.I live in Plymouth and have recently transferred from Vodafone to O2. Why is your data coverage so abysmal as struggle to get internet wherever I go? I didn’t have this issue with Vodafone and considering getting a SIM only deal with t...

JKE by Level 1: Joiner
  • 744 Views
  • 3 replies
  • 0 kudos

Resolved! 3 New Contracts / Multisave

Hi, myself, husband and son are all due to renew our contracts. We all have our own O2 accounts that are paid from the same bank account. We know what we want, 2 x S21 & 1 x Iphone12. When we renew we will all be going on to refresh accounts and i th...

R8 by Level 1: Joiner
  • 989 Views
  • 1 replies
  • 0 kudos

Resolved! Barred

Hi there. So my phone has been barred and unable to speak to an adviser is there any other way I can unbarr it???

Lianne by Level 1: Joiner
  • 569 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Music 6 months free

Hiya I just got a new phone on contract, when in shop the man told me I would get 6months of Apple Music free. How do I redeem this ?

Leah2021 by Level 1: Joiner
  • 687 Views
  • 1 replies
  • 0 kudos