Get tech support for your O2 issues

[Video Guide] Increase text size on iOS or Android

Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...

Resolved! Can't seem to order a pay as you go sim

Please help I am unable to order a pay as you go sim for my old phone can any1 help please

Resolved! Can't Receive call From Three Users

Hello This Is Prashantkumar Nai I am The Account holder,I did not received call from three users since i am joined into the O2,I recently Talk with Three Network team as well they suggest me that please contact your current network Provider

No mobile plan found

I have just got my new phone and have inserted the sim, however, when I go to my settings it says the mobile plan can't be found. I need help to fix this

Resolved! Conference call activate

Make a conference call and add person to an existing call

Abysmal Data Coverage in Plymouth

Good afternoon.I live in Plymouth and have recently transferred from Vodafone to O2. Why is your data coverage so abysmal as struggle to get internet wherever I go? I didn’t have this issue with Vodafone and considering getting a SIM only deal with t...

Resolved! What does 18M mean in O2 Sim Only Unlimited 18M 3GB.

What does 18M mean in O2 Sim Only Unlimited 18M 3GB?

Resolved! 3 New Contracts / Multisave

Hi, myself, husband and son are all due to renew our contracts. We all have our own O2 accounts that are paid from the same bank account. We know what we want, 2 x S21 & 1 x Iphone12. When we renew we will all be going on to refresh accounts and i th...

Resolved! Barred

Hi there. So my phone has been barred and unable to speak to an adviser is there any other way I can unbarr it???

Resolved! Apple Music 6 months free

Hiya I just got a new phone on contract, when in shop the man told me I would get 6months of Apple Music free. How do I redeem this ?

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