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Forum Posts

Resolved! Server Unreachable

When I am on a phone call, the call keeps dropping. Most of the time I just call back but sometimes when I try to call back I get 'server unreachable'. Really starting to get on my nerves, been going on since backend of last year. Never had this prob...

Nickey by Level 1: Joiner
  • 3888 Views
  • 13 replies
  • 0 kudos

Cannot make international calls from international pre-pay sim

I haven't been able for a week now to make international phonecalls from my international sim. I can however receive them and national calls can be made. Postcode PE21 8PX, I have recharged & I do get this message on network status checker: ''Looks l...

Laurie1 by Level 1: Joiner
  • 3587 Views
  • 20 replies
  • 0 kudos

Saving contacts and photos to mobile

Afternoon, wondering if someone can help me as I don't know much about mobile technology. I have had to order a replacement SIM card. How do you save contacts and more importantly save photos to mobile instead of sim as I don't want to loose any. Tha...

Showbiz67 by Level 1: Joiner
  • 1087 Views
  • 4 replies
  • 0 kudos

Resolved! I've ordered a new iPhone

I've ordered a new iPhone from Apple. I'm currently on a sim only monthly contract with O2 and don't want to change that. My old phone is an iPhone SE (1st Gen) and the new one is an iPhone SE (2nd Gen 2020)1. How do I prepare my old iPhone ?2. Do I ...

JeremyN by Level 1: Joiner
  • 455 Views
  • 1 replies
  • 0 kudos

Resolved! Company name

Who is the finance company who o2 use?

Grizzly69 by Level 1: Joiner
  • 444 Views
  • 1 replies
  • 0 kudos

Not receiving texts from my bank

Hi, I was wondering if anyone could help me, for the last 4 days I have stopped receiving texts from my bank with access codes, and I have to keep phoning to confirm who I am, they have confirmed it is nothing their end and codes are being sent to me...

Dora08 by Level 1: Joiner
  • 370 Views
  • 1 replies
  • 0 kudos

Resolved! Calls from my number..but not me!

Hi, I'm not sure if I'm posting this in the right place but wonder if anyone can help. I've suddenly ( in the last 2 days) been getting phone calls and texts from people saying they'd had missed calls from me. At first when it was texts I assumed it ...

Li_z by Level 1: Joiner
  • 499 Views
  • 2 replies
  • 0 kudos

Resolved! VPN

Hi there, my Now TV app isnt working and so the customer help team at Now TV have asked me to ask my netwrok carrier (o2) to check if there is a VPN (Virtual Private Network ) set up from my network connection and to disable it if so. How do I check ...

Cassie1 by Level 1: Joiner
  • 2024 Views
  • 4 replies
  • 0 kudos