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Resolved! anyone have any idea how i check if my friends and family plan is still valid?

Hiya guys, Im looking to finally upgrade my phone and wondered if anyone knows how i check if my friends and family plan is still active?I got this plan from a friend of mine that is manager of an o2 store in milton keynes and my contract is now comp...

Resolved! bringing my number

hi i have just installed my new sim i supplied a PAC code when ordering and wondered how long it takes for my number to change over thankyou

Scam charges

Hi, I’ve recently noticed charges on my bill for this month because of receiving a text from 79050 on 24th December 2020 which I believed to be a scam so I ignored it. Please can you assist in sorting this? I’ve found no other way to contact O2, phon...

call barring

Hello, I need help with this problem: "Can't make outgoing calls while call barring is on." My phone is S8 and when I've checked call barring, everything was off. I don't have PIN to access call barring.What can I do? Thank you!

Extra data allowance

Hi,I started this new contract in April. It gives me 30gb data allowance with 15gb extra allowance. I've been alerted that my 30gb has been used up and I cannot use any data. However I still have my 15gb?On the o2 dashboard it says I gave 15gb of dat...

Resolved! Tracking phone repair

Hello, I recently sent my phone for repair, I sent the phone through special delivery so I could track it through Royal Mail and it arrived in England on Thursday 5th Jan. (I live in Northern Ireland). However since the phone arriving I have had no u...

Resolved! incoming calls on my bill

hi, is there a way of having a printout of incoming calls to my account?

iPhone unresponsive and can't switch off

My little boy touched my phone whilst on FaceTime and it seemed to lovk to a blank black screen couldn't end the FaceTime call and it still shows that screen on background apps now I can't open any icons and can't shut or reset the phone i can scroll...

Resolved! Samsung S20 - WiFi Calling

Hi I upgraded my phone last year to the Samsung Galaxy S20 5G. Upon setting up my phone for the first time, I had WiFi Calling. This was great as we don't have hardly any signal in our area, so working off of the internet is great. However, Since pri...

call quality issue (for recipient)

issues over last 24 hours with recipient being unable to hear me properly (intermittent/broken/'fuzzy'), whilst I can hear them perfectly. SE 2020 handset received 3 weeks ago as an upgrade. Not reconditioned. Tried all obvious routes:Mics working fi...

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