Solved: Refund

Tr7 · ‎18-08-2025

I requested a refund on Friday 15th as my account was in credit….. how long to reach my account

madasaf1sh · ‎18-08-2025

7 to 14 working days from when you requested it, so the process wont be started until today, and that is when the clock will start

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎18-08-2025

@Tr7

7 to 14 working days from when you requested it, so the process wont be started until today, and that is when the clock will start

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎18-08-2025

@Tr7

Refund info here https://www.o2.co.uk/help/account/billing-and-usage/refunds

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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