cancel
Showing results for 
Search instead for 
Did you mean: 

Poor signal

06C
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

My dignsl still so poor. Despite receiving new sim.  Despite resetting network settings 

Message 1 of 3
249 Views
2 REPLIES 2

madasaf1sh
Level 79: Lord of the Boards
  • 13145 Posts
  • 91 Topics
  • 3343 Solutions
Registered:

@06C 

 

Check https://status.o2.co.uk to be made aware of any service outages in your area

 

Also have a look here Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

 

Also one other thing to try to rule out the phone itself, try the sim in a different phone

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
230 Views

MI5
Level 94: Supreme
  • 154438 Posts
  • 658 Topics
  • 29431 Solutions
Registered:

@06C 

A useful tool in such cases https://www.o2.co.uk/apps/my-network

Allows you to run checks and report possible issues.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
212 Views