Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I received my phone upgrade yesterday but I cannot receive phone calls or text messages.
I handed my phone in to repair and I seem to be stuck in some sort of mobile repair purgatory l and not even reach the repair centre.... My tracking shows: 2024/03/28Device awaiting reception in repair Centre 2024/03/26The product is packed and ready...
I have a Samsung Galaxy s24 and have recently set up our work phone lines. I want to direct all of my incoming work calls that currently go to my phone to one of my new work numbers. In an ideal world, i want to create 2 call groups, work/personal an...
I received the text advising me to update the above but when I enter the number (the one the text was sent to) it says to enter the number that received the SMS???? I have 2 numbers on my account and mine is the main number and also even though it wa...
Hi, I cancelled my phone service last month but received an email with last bill to pay.I no longer have the direct debit active becaus eI also closed mu bank account as move overseas.How can I pay my bill?No one answers whne I call support. Thanks i...
Thinking of leaving O2 as I have had enough of this problem but thought I would chuck it out there in case someone had resolved a similar issue.When out and about and not on Wi-Fi I will very often display a strong signal (either full 5g or 4g) but w...
I’m trying to log in to the My o2 app and it’s telling me something went wrong. I’m not new to o2 so what’s the problem?
Hello, I am unable to access my 02 account both online and via the app. I am unable to see any of my information
I need to change my mobile number but cannot find anywhere on my O2? can anyone help? rob
Hi Sarah, were you able to help in this type of situation? I’ve got a similar problem. Please let me know. Thanks
