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Forum Posts

Resolved! RCS MESSAGING

With the introduction of RCS messaging to iOS 18, will O2 UK be supporting this feature for iPhones?

Dab2899 by Level 1: Joiner
  • 17181 Views
  • 30 replies
  • 2 kudos

Resolved! Wifi Calling unavailable on Pixel 6a running GrapheneOS?

I have had Wifi Calling using my O2 SIM in my Nokia 8110 4G on PAYG for years (because home network reception is non-existent). I recently acquired a Google Pixel 6a phone, flashed it with GrapheneOS, and inserted a new EE SIM. Wifi Calling was avail...

Andy_Kay1 by Level 1: Joiner
  • 3147 Views
  • 20 replies
  • 0 kudos

Text from o2 at 2:47am waking me up

I want to stop o2 sending me text messages while I’m asleep about my bill today it was 2:47am it’s been going on months o2 customer service is useless and treat me like a piece of dirt I’ve had enough I will never buy through o2 ever again because of...

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Mark57 by Level 1: Joiner
  • 513 Views
  • 8 replies
  • 0 kudos

Resolved! Port Freeze / Lock to Current SIM

Hi I am interested to know what further steps I can take to prevent a potential unauthorised SIM swap (porting of my mobile number to another SIM) by malicious actors. I already have SIM PIN numbers setup etc. Does O2 have the ability to enable a "po...

Resolved! Stop text from 02

I'm getting free texts from 02 about missed calls. I want to stop the texts as I've noticed the numbers I've blocked are showing as missed call.Please can the text be stopped.

Margern by Level 1: Joiner
  • 1999 Views
  • 6 replies
  • 0 kudos

Resolved! Coverage map not accurate in my area

For my home area BN73EL your coverage map shows that we should have full 4G inside and out. I've lived here for almost 2 years and we have never had good coverage. I've logged issues with O2 multiple times and have been told each time that there is n...

update a phone username in o2 business account

I'm trying to update the names of the users inside my business account and it says when I log in there should be 2 options, Bill Analyser and My Account, and that it's possible by clicking My Account. But I can only see Bill Analyser. Why can't I see...