Get tech support for your O2 issues

connected with no internet

i am having issues with a relatives internet as my phone is saying `Connected without internet` however this wasn't the issue 48hrs previously at the same address, can you advise please? I have followed the advice on the phone i.e. Connections > Wi-F...

5G signal dropping intermittently

I have a Google Pixel 9 Pro and my partner has an iPhone 15 Pro Max. We are both experiencing signal issues when using the 5G frequency. Both phones intermittently drop the signal, which goes completely, in most areas that we visit. I am located in a...

SMS not working after porting number/ changing phone

Hii have just upgraded from an o2 iPad to phone contract porting my number from EE. I hated the phone so have put the sim into my daughters unlocked iPhone and let her have the new iPhone . Now I can’t send and receive sms . The phone was set up as a...

Resolved! Missed call / spam call

Hello, I received a missed call from my wife's number but she hadn't made the call. Could anyone offer an explanation as to why this might happen?

Resolved! insurance claim

hi i have problem with claim insurance becouse dpd have to come for my phone but nobody arrive what i have to do

SIM not provisioned

I'm getting the SIM not provisioned message. Can anyone help with this? I have tried all the usual fixes.

Resolved! Santander OTP not received

Just switched to O2 from Sky, & trying to register a new OnePlus phone using Santander app. Problem is that Santander OTP is not being received. All other text sending & receiving is fine. I see others have had a similar problem, but can't find a sol...

Resolved! Caller in my Contacts listed as Unknown Caller after phone switch

I have a Virgin Media SIM that has been working happily on my Honor 9x Lite for the last 5 years.I recently bought myself a Moto G85 and followed the procedure to copy all my apps & data from the old phone to the new one. Although it's a 5G phone, I ...

No signal

Please could you let me know as to why I have no signal in my area and unable to use 4G

Making calls to Ireland and Europe

I am currently not abler to connect with numbers in Ireland or Europe

O2

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