Hi, over the past year or so the connectivity in our area has dramatically decreased. I can no longer get a stable connection outdoors or indoors. The phone either shows as 3G and connection speed is unusable or shows as a very low 5g signal which do...
Hiya I've updated my tariff today but i can't get any Internet access through my mobile data, I'm not very technically minded but appreciate any help you can give me, thanks
Updated my iphone 16 via itunes around 20:00 last night and i have a screen with the apple logo and a bar underneath which the bar has not moved at all i have tried the hold the button suggestion queries i have also tried the youtube videos but nothi...
I purchased my I watch 10 from US and decided to move to o2 to activate cellular. When loading the mobile settings I am getting a message on my watch that o2 doesn’t support cellular. my OS are both updated and latest devices. is it maybe because my ...
Set up a new iPhone that has a physical SIM and that works fine but the esim is having issues. Calls can be made using the esim but if I try to call the esim number I get a message that says the number is not recognised. I've been into O2 and gotten ...
I have just seen that there are works taking place in my area I. The o2 network that won’t be fixed until 15th December! Please can I request a refund?
I upgraded yesterday and now I can not make calls or text or log into my o2 account - please help
Hi,I have several accounts with O2, but i also have one that migrated over from Virgin. i have never been able to see this mobile account within MyO2. So i have two questions here. 1. How do i migrate the virgin mobile number to appear within my MyO2...
I ordered a tablet through O2, however, O2 has now removed my phone device from my plan. I am unable to call from my SIM, which I still have installed in my phone and I can't figure out how to reverse the issue. I want to pay for a SIM only contract ...
I wanted to do a Switch Up to the iPhone 16 Plus in my local store but when I called them they said they didn’t have any in stock so I went on the live chat on My O2 where they said they could do the Switch Up there and then and all I’d have to do is...
