Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Question about enabling cellular network on my apple watch

Hello, I can't find step by step instructions on how to enable cellular on my apple watch. I don't see the option on my o2 account. Could someone from your company help me step by step on how to enable cellular network on my apple watch?

Resolved! PUK code

Hi - my son has managed to lock my SIM. I've tried logging into the app from another device but its sending a code to my phone which I can't access. I've tried the unblock link (https://www.o2.co.uk/help/phones-and-devices/sims-and-numbers/unblock-yo...

cayacaya by Level 1: Joiner
  • 1265 Views
  • 5 replies
  • 0 kudos

Sending Photos

I am trying to send a photo from my phone to my laptop email but just keep getting the message 'Network Fault.'Both devices are working fine. How can I send the photo ? Thank you.

mayflye by Level 1: Joiner
  • 522 Views
  • 3 replies
  • 0 kudos

sim card not working

sim card not working in mobile. Need to check if IMEI number has been barred.

Resolved! Voicemail Issues

Hi, I keep getting a message saying that I have a voicemail but when I respond it tells me no new message and no saved message. Any idea how to cure this please, its driving me nuts! Thanks. Alan

hudster1 by Level 1: Joiner
  • 456 Views
  • 1 replies
  • 0 kudos

Signal problems

Im having signal problems in the house and work place. Looking for booster to get better signals!!

DATA and Mobile Broadband

Any body else got no data or mobile broadband in Ramsgate area? I have 2 devices an iPhone and a 5 G router neither can connect to internet. My partner also has an iPhone and she cannot connect as well. Says network ok but no DATA. Contacting support...

fsdsman by Level 1: Joiner
  • 374 Views
  • 2 replies
  • 0 kudos

Data not working in UK or Italy

Hi,I bought an O2 SIM with 25GB data, but mobile internet doesn’t work — neither in the UK nor in Italy. Only WhatsApp messages go through. Can you please check if there’s any issue with my SIM?

Farida by Level 1: Joiner
  • 381 Views
  • 1 replies
  • 0 kudos

Use of message allowance

Why is my text allowance on o2 being used when I haven't sent any text messages? Also, I rarely use mobile data but my allowance during this billing period has apparently almost been used up. What could have gone wrong and how can these anomalies be ...

Network dropping

My network is constantly dropping off and then back. Why is this please? When I’m not on WiFi I have no connection it’s just finding it then dropping off straight away

Emma71 by Level 1: Joiner
  • 426 Views
  • 2 replies
  • 0 kudos