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Forum Posts

No internet or 4g/5g

My 4g has been really slow from yesterday anyone else have this issue

James92 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Like New Phone Blacklisted

I ordered a Like New phone yesterday, it arrived today and I've spent most of today on the phone to O2 trying to work out why it wouldn't work on the O2 network. I finally found out the the phone I was sent was blacklisted via various websites. I the...

Dave_T1 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Refund Email

Hi, I've recieved an email stating I am owed a refund. I did have a MyO2 account, but I switched networks and can no longer access as the app won't let me. Any assistance would be greatly appreciated Thank you

Georgia26 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! PACK CODE

Hi There, I wish to get my pack code in case i move services. Andrew Davis

Difficulty cancelling Disney +

I have (multiple times) tried to cancel Disney+. I have visited extras on my O2 and see the active subscription. I click to cancel the plan and the next page appears saying ‘it looks like you’ve got lost’ At the moment all I have lost is money and ti...

Peter1977 by Level 1: Joiner
  • 1 replies
  • 0 kudos

No Service

Hi , I changed contracts on Tuesday 25/06/24 and now I have no service. I get the email to receive a code but the code never comes to my phone

IanWright by Level 1: Joiner
  • 1 replies
  • 0 kudos

Porting number to o2 not working

Why is it when I fill out the online form to port my old number to my new o2 phone nothing happens? 12 days trying!!!!

andy52220 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Using a Bali SIM card

Hello I’m going to Bali for a couple of weeks and I don’t want to pay £6 a day for my phone to phone isn’t unlocked so I can’t normally use any sim other than O2 How can I unlock it to use a Bali sim for a couple of weeks while I’m away or wi...

P_nicole by Level 1: Joiner
  • 2 replies
  • 0 kudos